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Compare SAP Marketing Cloud vs Alkami

Comparison Summary

For SAP Marketing Cloud vs Alkami comparison, Our AI algorithm looked at 2552 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using SAP Marketing Cloud and Alkami to solve their respective business needs.

Pros and cons of SAP Marketing Cloud and Alkami

SAP Marketing Cloud is more suited to businesses that require Customer Engagement and Customer Communication Management with E-Mail where as Alkami is focused towards Campaign Management with Omnichannel and Communication Management with Omnichannel .

logo SAP Marketing Cloud

Focus area

SAP Marketing Cloud is better than Alkami for

Software Failure Risk

  • low

logo Alkami

Focus area

Software Failure Risk

  • medium

About

Marketing Cloud offering customers the freedom to define their journey

Platform for all retail and business needs

Age

1972

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

80

15

Total Goals
(we found evidences for)

13

2

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


campaign management

campaign analytics

campaign monitoring


social media management

social media analytics

scheduling post to social media

engaging on social media

monitoring social media


workflow management


contact list management

creating contact list


account management



loyalty management

identify target customers

customise loyalty program



generation of new leads


sales document management

contract management

proposal & quote management



content management


segmentation and targeting



customer feedback management

measuring customer satisfaction



personalized marketing




promotion management




discount management


products & pricelist management



customer case management




training & onboarding


rating and review management


touchpoint management


channel management


lifetime value management


relationship management


Top Goals

Goals Achieved

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve efficiency

  • Improve brand engagement

  • Improve visibility

  • Increase customer life time value

  • Increase average basket value

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • omnichannel

  • print media

  • magazine

  • omnichannel

  • print media

  • magazine

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting