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Screencastify vs PhaseWare Tracker: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Screencastify vs. PhaseWare Tracker is based on a specific set of business needs and context. The comparison uses 1682 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Screencastify and PhaseWare Tracker

Screencastify, and PhaseWare Tracker belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Screencastify covers Collaboration with Video, Content Management with Video, Workflow Management with Video, Communication Management with Video, etc.

PhaseWare Tracker focuses on Helpdesk Management, Knowledge Management with Phone Calls, Contact List Management with Offline, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Screencastify

Focus area

Screencastify is better than PhaseWare Tracker for

Software Failure Risk

  • medium

logo PhaseWare Tracker

Focus area

PhaseWare Tracker is better than Screencastify for

Software Failure Risk

  • medium

About

Screencastify Screen Recorder for Chrome

PhaseWare Tracker | The fully configurable customer support solution

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

25

19

Total Goals
(we found evidences for)

5

2

Top Processes

Evidences indicate better relative satisfaction



content management


workflow management


communication management

sending & publishing communications


engagement management

engaging and following up


training & onboarding




helpdesk management


social media management

scheduling post to social media


products & pricelist management


customer feedback management


knowledge management



contact list management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Improve efficiency

  • Launch new products

  • See 2 more
  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • on premises

  • print media

  • magazine

  • user generated content

  • blogs

  • video

  • See 6 more
  • e-mail

  • phone calls

  • offline

  • on premises

  • print media

  • magazine

  • user generated content

  • blogs

  • video

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting