cuspera logo CUSPERA

Seismic Knowledge vs Document360: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Seismic Knowledge vs. Document360 is based on a specific set of business needs and context. The comparison uses 796 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Seismic Knowledge and Document360

Seismic Knowledge, and Document360 belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Seismic Knowledge covers Knowledge Management with Chat, Training & Onboarding with Chat, Workflow Management with Chat, Helpdesk Management with User Generated Content, etc.

Document360 focuses on Knowledge Management, Communication Management with E-Mail, Helpdesk Management with Chat, Collaboration, etc.

"I use Obie for QA, mostly retrieving company wide data, documents, official procedures by using the keywords. I find this to be amazing. I get instant access to whatever document anybody has ever created, uploaded or used in my company and i only ne...ed to type a keyword to search by. " - Sam

"Due to Document360’s set of features, available integrations, and customization abilities, we were able to create a documentation website which fully meets our and our customers’ needs. " - Helen Kravchenko

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Seismic Knowledge

Focus area

Software Failure Risk

  • low

logo Document360

Focus area

Software Failure Risk

  • medium

About

Knowledge Management System for fast, accurate answers

The Knowledge Base Platform, engineered for growing companies

Age

2010

Financials

SERIES G

Business Need

Total Processes
(we found evidences for)

29

20

Total Goals
(we found evidences for)

4

4

Top Processes

Evidences indicate better relative satisfaction


knowledge management

creating knowledge base


training & onboarding


workflow management


helpdesk management


content management


social media management

social media analytics


engagement management

engaging and following up


communication management

sending & publishing communications


sales document management


sales call management



category management


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Improve stakeholder relations

  • Improve internal communications

  • See 1 more
  • Improve brand engagement

  • Acquire customers

  • Build brand awareness

  • Launch new products

  • See 1 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • chat

  • website

  • e-mail

  • mobile

  • offline

  • on premises

  • Slack

  • mobile app

  • video

  • See 8 more
  • user generated content

  • blogs

  • chat

  • website

  • e-mail

  • mobile

  • offline

  • on premises

  • Slack

  • mobile app

  • video

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting