Document360 Overview
Document360 offers an advanced writer's portal and a knowledge base assistant for customers, ensuring branding consistency. Create a tailored knowledge base effortlessly.
Use Cases
Customers recommend Knowledge Management, Sending & Publishing Communications, Helpdesk Management, as the business use cases that they have been most satisfied with while using Document360.
Business Priorities
Improve Brand Engagement and Acquire Customers are the most popular business priorities that customers and associates have achieved using Document360.
Document360 Use-Cases and Business Priorities: Customer Satisfaction Data
Document360 works with different mediums / channels such as E-Mail. and Chat.
Reviews
"I like that the product is intuitive. When you first log in, you immediately know where to go for what kind of task." - Nibu Thomas
Document360, Upland RightAnswers, Remote Support, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Document360
Top Industries
- Computer Software
- Computer & Network Security
- Information Technology and Services
Popular in
- Mid Market
- Small Business
- Large Enterprise
Document360 is popular in Computer Software, Computer & Network Security, and Information Technology And Services and is widely used by Mid Market, Small Business, and Large Enterprise.
Comprehensive Insights on Document360 Use Cases
What benefits does Document360 offer for Knowledge Management?
What makes Document360 ideal for Sending & Publishing Communications?
Why is Document360 the best choice for Helpdesk Management?
What benefits does Document360 offer for Collaboration?
What makes Document360 ideal for Engagement Management?
10+ more Business Use Cases
22 buyers and buying teams have used Cuspera to assess how well Document360 solved their Knowledge Management needs. Cuspera uses 420 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I like that the product is intuitive. When you first log in, you immediately know where to go for what kind of task. Testimonial By Nibu Thomas |
|
I love the way that we can customize Document360 style elements and create a website with our own unique look & feel. Testimonial By Dipender Kr. Sharma |
|
Document360 is very intuitive and provides a great user experience without the need to invest significant resources. Testimonial By Daniel Goldfield |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Nibu Thomas Associate Director Whatfix |
I like that the product is intuitive. When you first log in, you immediately know where to go for what kind of task. Testimonial By Nibu Thomas |
|
Dipender Kr. Sharma Sr. Technical Writer AutoRABIT |
I love the way that we can customize Document360 style elements and create a website with our own unique look & feel. Testimonial By Dipender Kr. Sharma |
|
Daniel Goldfield VP Customer Success Perimeter 81 |
Document360 is very intuitive and provides a great user experience without the need to invest significant resources. Testimonial By Daniel Goldfield |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
Internet
|
Internet |
Case Study WhatfixRead More |
|
Computer Software
|
Computer Software |
Case Study AutoRABITRead More |
Computer Software
|
Computer Software |
Case Study ApexbiRead More |
Video
Introducing Document360 2.0: AI-Powered Knowledge Base
Peers used Document360 for knowledge management and sending & publishing communications
Document360 Competitors
Document360 Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (50) |
| Analytics | Read Reviews (14) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (50) |
| Analytics | Read Reviews (14) |
Document360 Integrations
Document360 integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Document360
Software Failure Risk Guidance
?for Document360
Overall Risk Meter
Top Failure Risks for Document360
Document360 Limited News
AI Tools for Software Documentation
Document360 enhances software documentation with AI tools, offering features like analytics, SEO integrations, and industry-specific solutions. It supports customer stories, webinars, and tutorials.
Document360 Limited Feeds
Best AI Prompts For Creating FAQs
Document360 announces the acquisition of Floik.
Document360’s Q3 2024 Feature Round-up
Document360.com highlights Q3 2024 features, offering advanced tools for editors, writers, and reviewers, alongside AI enhancements to simplify document management across various industries and roles.
Exploring Use cases and Limitations of GenAI in Technical Writing with Rene Santana, Box
In our recent episode on the Knowledgebase Ninjas Podcast, Rene Santana, Technical Writer ...
The post Exploring Use cases and Limitations of GenAI in Technical Writing with Rene Santana, Box appeared first on Document360.
Document360 Limited Profile
Company Name
Document360 Limited
Company Website
//document360.comHQ Location
LEFA Business Park, Planwell House, 35 Edgington Way, Sidcup DA14 5BH, United Kingdom
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