Document360 Overview
Document360 offers an advanced writer's portal and a knowledge base assistant for customers, ensuring branding consistency. Create a tailored knowledge base effortlessly.
Use Cases
Customers recommend Knowledge Management, Sending & Publishing Communications, Helpdesk Management, as the business use cases that they have been most satisfied with while using Document360.
Business Priorities
Improve Brand Engagement and Acquire Customers are the most popular business priorities that customers and associates have achieved using Document360.
Document360 Use-Cases and Business Priorities: Customer Satisfaction Data
Document360 works with different mediums / channels such as E-Mail. and Chat.
Reviews
"Document360 provides a great combination of performance, design, and convenience. All at a reasonable price!" - Ryan Brooks
Document360, Upland RightAnswers, Remote Support, Confluence, Guru knowledge network, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Document360
Top Industries
- Computer Software
- Computer & Network Security
- Information Technology and Services
Popular in
- Mid Market
- Small Business
- Large Enterprise
Document360 is popular in Computer Software, Computer & Network Security, and Information Technology And Services and is widely used by Mid Market, Small Business, and Large Enterprise.
Comprehensive Insights on Document360 Use Cases
What solutions does Document360 provide for Knowledge Management?
What Are the key features of Document360 for Sending & Publishing Communications?
What Are the key features of Document360 for Helpdesk Management?
How can Document360 optimize your Collaboration Workflow?
What makes Document360 ideal for Engagement Management?
10+ more Business Use Cases
22 buyers and buying teams have used Cuspera to assess how well Document360 solved their Knowledge Management needs. Cuspera uses 420 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Document360 provides a great combination of performance, design, and convenience. All at a reasonable price! Testimonial By Ryan Brooks |
|
After reviewing a dozen knowledge base products, Document360 was the clear winner. Their amazing markdown editor and SEO features were unrivaled. Testimonial By Matt Watson |
|
Due to Document360’s set of features, available integrations, and customization abilities, we were able to create a documentation website which fully meets our and our customers’ needs. Testimonial By Helen Kravchenko |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ryan Brooks Founder/CEO CtrlV |
Document360 provides a great combination of performance, design, and convenience. All at a reasonable price! Testimonial By Ryan Brooks |
|
Matt Watson CEO Stackify |
After reviewing a dozen knowledge base products, Document360 was the clear winner. Their amazing markdown editor and SEO features were unrivaled. Testimonial By Matt Watson |
|
Helen Kravchenko Lead Technical Writer Spryker |
Due to Document360’s set of features, available integrations, and customization abilities, we were able to create a documentation website which fully meets our and our customers’ needs. Testimonial By Helen Kravchenko |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Internet
|
Internet |
Case Study WhatfixRead More |
Publishing
|
Publishing |
Case Study Red Chilli SolutionsRead More |
Computer Software
|
Computer Software |
Case Study AutoRABITRead More |
Video
Introducing Document360 2.0: AI-Powered Knowledge Base
Peers used Document360 for knowledge management and sending & publishing communications
Document360 Competitors
Document360 Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (50) |
| Analytics | Read Reviews (14) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (50) |
| Analytics | Read Reviews (14) |
Document360 Integrations
Document360 integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Document360
Software Failure Risk Guidance
?for Document360
Overall Risk Meter
Top Failure Risks for Document360
Document360 Limited News
Impact Of Documentation On The Release Management Process
Document360 offers features like analytics, SEO, and integrations for documentation management. It supports various industries and roles, providing solutions for knowledge bases, software documentation, and more. Resources include customer stories, webinars, and educational materials to enhance user experience.
Document360s November Release With Federated Search & Additional Reviewers!
Document360 introduces new features like Federated Search and enhanced review capabilities for editors, writers, and reviewers, enhancing SaaS product and website documentation.
AI Tools for Software Documentation
Document360 enhances software documentation with AI tools, offering features like analytics, SEO integrations, and industry-specific solutions. It supports customer stories, webinars, and tutorials.
Document360 Limited Feeds
Best AI Prompts For Creating FAQs
Document360 announces the acquisition of Floik.
Kovai.co Acquires SaaS Startup Floik to Boost Document360's Knowledge Management Capabilities - Entrepreneur
Kovai.co has acquired the SaaS startup Floik to enhance the knowledge management capabilities of Document360.
Kovai.co Acquires Floik To Enhance Its Document360 Knowledge Management Platform - BW Disrupt
Kovai.co acquires Floik to improve its Document360 knowledge management platform, enhancing features and capabilities.
Document360 Limited Profile
Company Name
Document360 Limited
Company Website
//document360.comHQ Location
LEFA Business Park, Planwell House, 35 Edgington Way, Sidcup DA14 5BH, United Kingdom
Social
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