Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Manage risk
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Improve ROI
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Improve efficiency
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Enhance customer relationships
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Enter new markets internationally or locally
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Establish thought leadership
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Acquire customers
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Top Channels
Channels Used
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e-mail
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text SMS
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chat
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phone calls
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user generated content
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blogs
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video
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games
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offline
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point of sale
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website
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Skype
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on premises
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mobile
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support groups
- See 12 more
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e-mail
-
text SMS
-
chat
-
phone calls
-
user generated content
-
blogs
-
video
-
games
-
offline
-
point of sale
-
website
-
Skype
-
on premises
-
mobile
-
support groups
- See 12 more