cuspera logo CUSPERA

ServiceM8 vs Raken: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ServiceM8 vs. Raken is based on a specific set of business needs and context. The comparison uses 3132 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ServiceM8 and Raken

ServiceM8, Raken, Loc8, AroFlo, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ServiceM8 covers Sales Document Management, Helpdesk Management, Contact List Management, Communication Management with E-Mail, etc.

Raken focuses on Workflow Management, Sales Document Management with Mobile, Social Media Management, Collaboration, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ServiceM8

Focus area

ServiceM8 is better than Raken for

Software Failure Risk

  • low

logo Raken

Focus area

Software Failure Risk

  • medium

About

ServiceM8: Field Service Software

Construction management software to streamline communication

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

42

20

Total Goals
(we found evidences for)

4

5

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


helpdesk management


contact list management


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


campaign management


workflow management


training & onboarding


customer feedback management

measuring customer satisfaction



account management



billing and invoice management


payment management




social media analytics


social media management

social media analytics


talk track creation


talk track creation


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve ROI

  • See 1 more
  • Launch new products

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • See 2 more

Top Channels

Channels Used

  • mobile

  • phone calls

  • chat

  • mobile

  • phone calls

  • chat

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting