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Shape Software vs Salsa CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Shape Software low Failure Risk for Salsa CRM medium
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Comparison Summary

This comparison report of Shape Software vs. Salsa CRM is based on a specific set of business needs and context. The comparison uses 3245 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Shape Software and Salsa CRM

Shape Software, and Salsa CRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Shape Software covers Capturing Leads with Promotions, Lead Nurturing with Promotions, Drip Marketing with Text SMS, Sales Document Management with Offline, etc.

Salsa CRM focuses on Helpdesk Management with Offline, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

"Easy to use software that was intuitive from the get-go. A far cheaper system than standard platforms out there without any compromises on features. " - Taylor G

"We have been using Salsa for number of years to communicate our collections, our need for volunteers to help us prep and load bikes as well as to communicate our accomplishments. " - Keith Oberg

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Shape Software

Focus area

Shape Software is better than Salsa CRM for

Software Failure Risk

  • low

logo Salsa CRM

Focus area

Salsa CRM is better than Shape Software for

Software Failure Risk

  • medium

About

CRM that connects team, applications, and clients in one centralized hub.

Donor Management and Fundraising CRM

Financials

M&A

Business Need

Total Processes
(we found evidences for)

44

49

Total Goals
(we found evidences for)

6

7

Top Processes

Evidences indicate better relative satisfaction

capturing leads

Read Reviews (35)

Read Reviews (0)

lead nurturing

Read Reviews (30)

Read Reviews (0)

drip marketing

Read Reviews (19)

Read Reviews (0)

sales document management

Read Reviews (18)

Read Reviews (5)

contract management

Read Reviews (9)

Read Reviews (1)

digital signature

Read Reviews (4)

Read Reviews (1)

proposal & quote management

Read Reviews (3)

Read Reviews (3)

workflow management

Read Reviews (14)

Read Reviews (3)

lead tracking

Read Reviews (13)

Read Reviews (1)

engagement management

Read Reviews (12)

Read Reviews (149)

engaging and following up

Read Reviews (12)

Read Reviews (146)

campaign management

Read Reviews (12)

Read Reviews (6)

campaign monitoring

Read Reviews (5)

Read Reviews (1)

generation of new leads

Read Reviews (8)

Read Reviews (0)

communication management

Read Reviews (7)

Read Reviews (63)

sending & publishing communications

Read Reviews (6)

Read Reviews (37)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (25)

competitive intelligence

Read Reviews (4)

Read Reviews (8)

sales call management

Read Reviews (3)

Read Reviews (0)

helpdesk management

Read Reviews (3)

Read Reviews (128)

billing and invoice management

Read Reviews (2)

Read Reviews (0)

advocacy management

Read Reviews (2)

Read Reviews (1)

conversion management

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (2)

Read Reviews (41)

social media management

Read Reviews (2)

Read Reviews (31)

social media analytics

Read Reviews (2)

Read Reviews (4)

lead qualification

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (1)

Read Reviews (26)

content management

Read Reviews (1)

Read Reviews (6)

contact list management

Read Reviews (1)

Read Reviews (8)

customer feedback management

Read Reviews (0)

Read Reviews (5)

community building

Read Reviews (0)

Read Reviews (3)

account management

Read Reviews (0)

Read Reviews (3)

products & pricelist management

Read Reviews (0)

Read Reviews (2)

segmentation and targeting

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve internal communications

  • See 3 more

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • social media

  • website

  • newsletter

  • user generated content

  • blogs

  • phone calls

  • mobile

  • video

  • mobile app

  • trade shows

  • chat

  • point of sale

  • mass media

  • See 13 more

  • offline

  • causes and charity

  • e-mail

  • social media

  • website

  • newsletter

  • user generated content

  • blogs

  • phone calls

  • mobile

  • video

  • mobile app

  • trade shows

  • chat

  • point of sale

  • mass media

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting