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ShopBase vs TargetBay: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ShopBase vs. TargetBay is based on a specific set of business needs and context. The comparison uses 1958 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ShopBase and TargetBay

ShopBase, Segmentify, Barilliance, etc., belong to a category of solutions that help E-Commerce Software, whereas TargetBay, Okendo, Grade.Us Review Management, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ShopBase covers Engagement Management with Social Media, Upselling, Cross Selling, Advertisement with User Generated Content, etc.

TargetBay focuses on Engagement Management with E-Mail, Rating And Review Management with Social Media, Advertisement with Social Media, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ShopBase

Focus area

Software Failure Risk

  • medium

logo TargetBay

Focus area

TargetBay is better than ShopBase for

Software Failure Risk

  • low

About

Build a profitable eCommerce business

TargetBay - Reviews And Q&A, Behavioral Pop Up, Email ...

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

58

Total Goals
(we found evidences for)

7

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up





promotion management


communication management

sending & publishing communications


customer feedback management

measuring customer satisfaction


discount management


social media management

scheduling post to social media

engaging on social media


helpdesk management


bundling of products


segmentation and targeting


campaign management


contact list management


sales document management

proposal & quote management


products & pricelist management


loyalty management


generation of new leads


content management


sales call management


rating and review management



workflow management


training & onboarding


social media marketing



personalized marketing


lifetime value management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Reduce bounce

  • Improve ROI

  • Improve digital and social presence

  • Increase average basket value

  • See 4 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Build brand awareness

  • Improve digital and social presence

  • Improve brand engagement

  • Scale best practices

  • Grow market share

  • Reduce bounce

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • promotions

  • point of sale

  • offline

  • user generated content

  • coupons

  • Facebook

  • Instagram

  • display advertisement

  • review sites

  • blogs

  • mobile

  • games

  • video

  • phone calls

  • Facebook page

  • Twitter

  • See 16 more
  • e-mail

  • social media

  • website

  • promotions

  • point of sale

  • offline

  • user generated content

  • coupons

  • Facebook

  • Instagram

  • display advertisement

  • review sites

  • blogs

  • mobile

  • games

  • video

  • phone calls

  • Facebook page

  • Twitter

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting