Overview: SmartDraw and Lucidchart as Authoring and Publishing Category solutions.

SmartDraw offers robust workflow and sales document management suitable for large enterprises, emphasizing custom reports and a variety of vendor support option. Lucidchart excels in collaboration and workflow management, appealing to diverse sectors with a focus on integration and comprehensive support services.

SmartDraw: SmartDraw is a unified visual app combining diagramming, whiteboarding, and data visualization. It offers an enterprise-friendly solution.

Lucidchart: Lucidchart is an intelligent diagramming application for visual collaboration and real-time creation of flowcharts, mockups, and UML diagrams. Sign up for free now.

SmartDraw and Lucidchart: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

SmartDraw supports workflow and sales document management, enhancing operational efficiency for its users. read more →

Lucidchart emphasizes collaboration and workflow management, meeting the needs of users seeking improved communication and efficiency. read more →

Business Goals

SmartDraw aids in launching new products and scaling best practices, though it appears less focused on customer relationship enhancement. read more →

Lucidchart helps businesses acquire customers and improve internal communications, aligning with goals like increasing sales. read more →

Core Features

SmartDraw shines with extensive custom report functionality and data handling capabilities. read more →

Lucidchart stands out with AI-powered features and strong integration capabilities, catering to tech-savvy users. read more →

Vendor Support

SmartDraw offers diverse support options, including 24/7 availability, which is appreciated by large enterprises. read more →

Lucidchart provides comprehensive 24/7 support services, demonstrating a strong commitment to customer assistance. read more →

Segments and Industries

SmartDraw is predominantly used by large enterprises across various sectors including IT and services. read more →

Lucidchart caters to a wide array of customers from large enterprises to small businesses, with a strong presence in IT and education. read more →

Operational Alignment

SmartDraw fits well into workflows requiring detailed document and content management. read more →

Lucidchart aligns with businesses seeking enhanced collaboration and communication processes. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

high

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

Email Support

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Phone Support

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24/7 Support

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Chat Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for SmartDraw and Lucidchart

What solutions does SmartDraw and Lucidchart provide for Workflow Management?

SmartDraw and Lucidchart both enable users to create and edit workflow diagrams. SmartDraw provides a broader range of diagram types, including 3D models, while Lucidchart offers direct integration with other applications. SmartDraw users have mentioned difficulty sharing files, while Lucidchart users have reported challenges connecting items in workflow diagrams.

"...The interphase is awesome, and you have no limits using this software you can a simple diagram showing a workflow or you can do a complex net design for established a network in an office building, you can even design plans of houses or do 3D models for engineering processes...." Peer review by Cesar A Siso L

"...Lucidchart's dream-like app helps me quickly conceive and communicate ideas for marketing workflows, sitemaps and wireframes, amongst other things...." Peer review by Phil V., Director, Marketing and Advertising

How efficiently Does SmartDraw and Lucidchart manage your Collaboration?

Both Smartdraw and Lucidchart offer features for team collaboration, including sharing files and integrating with other applications. Smartdraw focuses on ease of file sharing and integration with popular business tools, while Lucidchart emphasizes real-time collaboration and intuitive interface. Smartdraw has limitations in multi-user collaboration, whereas Lucidchart's collaboration features have limitations related to revision history.

"...You get the power and ease of SmartDraw and the ability to collaborate with Visio users...." Peer review

"...The benefit we have realized is cross project collaboration and leveraging the tool as a knowledge repository for templates...." Peer review by Executive Sponsor

What solutions does SmartDraw and Lucidchart provide for Sales Document Management?

SmartDraw and Lucidchart both provide tools for creating and sharing sales documents. SmartDraw excels in creating documents for bids and contracts while Lucidchart emphasizes collaborative document creation and sharing. SmartDraw offers a wide range of templates and integrations with other software, while Lucidchart prioritizes ease of use and sharing capabilities. Both tools have limitations in document management, but Lucidchart may have more issues with document sharing.

"...The software offers a great assortment of templates, including charts and graphs, that I quickly develop and use for client proposals...." Peer review by Verified Reviewer, Construction

"...I am then able to re-purpose the license to someone else once the contract is up...." Peer review by Mark A, IT Application Administrator, Construction