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Smartlook vs Acoustic Personalization: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Smartlook vs. Acoustic Personalization is based on a specific set of business needs and context. The comparison uses 3656 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Smartlook and Acoustic Personalization

Smartlook, Acoustic Personalization, Lucky Orange, Mouseflow, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Smartlook covers Engagement Management with Website, Training & Onboarding with Mobile, Products & Pricelist Management with Website, Helpdesk Management, etc.

Acoustic Personalization focuses on Engagement Management, Digital Marketing, Personalized Marketing, Lead Analytics, etc.

"We resigned from Hotjar because they removed funnel analysis, and we couldn’t see where people were leaving the page. It was crucial for us to see the exact moment that the person is leaving and watch the session recording of it. Also, the heatmaps ...stopped appearing properly on our websites, the hot spots were not in the right places (i.e. next to the button rather than on the button). " - Ana Batista

"Analytics tools showed us the abandonment rate on a page-by-page basis, but it was difficult to identify problems with specific pages. We were also relying on heuristic evaluations to resolve the issues. We were looking for a more efficient, more ef...fective solution — something that would enable us to identify the behavior of individual users in more specific terms. " - Shogo Nakayama

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Smartlook

Focus area

Smartlook is better than Acoustic Personalization for

Software Failure Risk

  • medium

logo Acoustic Personalization

Focus area

Software Failure Risk

  • medium

About

Smartlook: Free Session Replay Tool with Web, Mobile, & App ...

AI-powered personalization | Acoustic

Age

2016

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

22

Total Goals
(we found evidences for)

11

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding


helpdesk management


products & pricelist management


rating and review management


content management

searching for content


campaign management


contact list management


social media management

social media analytics


sales document management

proposal & quote management

contract management





workflow management




generation of new leads


trade show marketing


communication management

sending & publishing communications


conversion management



customer feedback management


lead qualification

lead qualification: behavioural



courses & assessment

track learning progress



personalized marketing



segmentation and targeting


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • Improve navigation

  • Reduce bounce

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 8 more
  • Acquire customers

  • Improve brand engagement

  • Improve digital and social presence

  • Enhance customer relationships

  • Launch new products

  • Increase sales & revenue

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • phone calls

  • e-mail

  • promotions

  • phone calls

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting