Smartlook Overview
Smartlook addresses the challenge of understanding user behavior on websites and mobile apps through its product analytics capabilities. It provides visual user insights that help businesses identify and resolve conversion rate bottlenecks. By analyzing user interactions, companies can make informed decisions to enhance user experiences and drive growth. With over 2,800 organizations utilizing Smartlook, it is positioned as a valuable tool for businesses seeking to optimize their digital platforms. The platform's ease of use ensures that even non-technical teams can extract actionable insights, enhancing ROI by improving customer engagement and conversion rates.
Use Cases
Customers recommend Engagement Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using Smartlook.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Smartlook.
Smartlook Use-Cases and Business Priorities: Customer Satisfaction Data
Smartlook works with different mediums / channels such as Website. and Mobile.
Smartlook's features include Recording, Personalization, Dashboard, etc. and Smartlook support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Smartlook analytics capabilities include Analytics, and Custom Reports.
Reviews
"Smartlook became an integral part of any upcoming website updates – preceding and completing any of the changes we will make in the future. Witnessing the results sold us on the idea of using Smartlook." - Petr Passinger
Peer review evidence (same sources as the product rating summary)
"...The benefits of using Smartlook come from a better understanding of our customer with this technology we've been able to see how customers read and interact with our content, what's working right and wrong across multiple pages etc...." Peer review by Laura H, Marketing Executive
"...They are most interested in the recordings of new players they check whether a gamer completes the onboarding guides...." Case Study Vertigo Games
"...We can also recommend your customer service whenever we faced a problem, someone from support helped us a lot...." Case Study Vertigo Games
Smartlook, Convert Experiences, Epsilon Accelerate (formerly Yieldify), Kameleoon, WalkMe Digital Adoption Platform, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Smartlook provides product analytics and visual user insights for websites and mobile apps, trusted by over 2800 paying organizations. It is easy to use.
Popular Business Setting
for Smartlook
Top Industries
- Marketing and Advertising
- Computer Software
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Smartlook is popular in Marketing And Advertising, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Smartlook Customer wins, Customer success stories, Case studies
How can Smartlook enhance your Engagement Management process?
Why is Smartlook the best choice for Onboarding?
What Are the key features of Smartlook for Helpdesk Management?
What Are the key features of Smartlook for Products & Pricelist Management?
How does Smartlook address your Rating And Review Management Challenges?
13 buyers and buying teams have used Cuspera to assess how well Smartlook solved their Conversion Rate Optimization needs. Cuspera uses 3539 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Smartlook became an integral part of any upcoming website updates – preceding and completing any of the changes we will make in the future. Witnessing the results sold us on the idea of using Smartlook. Testimonial By Petr Passinger |
|
We chose Smartlook since it provides us with every single data that we could ever ask for. The platform offers many advanced features. For example, thanks to your API, we can easily access and monitor in-game behaviors. And Smartlook’s stable SDK in terms of development are real time-savers. We can... also recommend your customer service – whenever we faced a problem, someone from support helped us a lot. |
|
We resigned from Hotjar because they removed funnel analysis, and we couldn’t see where people were leaving the page. It was crucial for us to see the exact moment that the person is leaving and watch the session recording of it. Also, the heatmaps stopped appearing properly on our websites, the ho...t spots were not in the right places (i.e. next to the button rather than on the button). |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Petr Passinger CMO Sewio |
Smartlook became an integral part of any upcoming website updates – preceding and completing any of the changes we will make in the future. Witnessing the results sold us on the idea of using Smartlook. Testimonial By Petr Passinger |
|
Hazal Bulut Quality Assurance Tester Vertigo Games |
We chose Smartlook since it provides us with every single data that we could ever ask for. The platform offers many advanced features. For example, thanks to your API, we can easily access and monitor in-game behaviors. And Smartlook’s stable SDK in terms of development are real time-savers. We can... also recommend your customer service – whenever we faced a problem, someone from support helped us a lot. |
|
Ana Batista Director of Design StoragePug |
We resigned from Hotjar because they removed funnel analysis, and we couldn’t see where people were leaving the page. It was crucial for us to see the exact moment that the person is leaving and watch the session recording of it. Also, the heatmaps stopped appearing properly on our websites, the ho...t spots were not in the right places (i.e. next to the button rather than on the button). |
Disivo - Computer Software - Small
Alza.cz - Consumer Electronics - Very Large
Smartlook - A new era in user analytics has arrived
Frequently Asked Questions (FAQ)
What buyers ask before choosing Smartlook
What is Smartlook?
Smartlook is a conversion rate optimization platform to analyze user behavior in different possible ways. It helps to enhance customer relationships and increase sales and revenue.
Smartlook records users on websites and mobile apps. It analyses both websites and mobile apps to understand user behavior, trends, and bugs in detail all of which helps to make better data-driven decisions. It provides website analytics that helps to understand where users struggle on the website and how to increase conversions. Similar analytics are available for mobile apps also.
What is Smartlook used for?
What are the top features of Smartlook?
Who uses Smartlook?
What are Smartlook alternatives?
Where is Smartlook located?
Peers used Smartlook for engagement management and onboarding
Smartlook Competitors
Smartlook Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (277) |
| Custom Reports | Read Reviews (482) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (277) |
| Custom Reports | Read Reviews (482) |
Smartlook Integrations
Smartlook integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Smartlook
Software Failure Risk Guidance
?for Smartlook
Overall Risk Meter
Top Failure Risks for Smartlook
Smartlook, s.r.o Profile
HQ Location
Lidicka 2030/20 602 00 Brno Czech Republic (European Union)
Employees
11-50
Social
Financials
SERIES A
