Home Conversion Rate Optimization Smartlook

Smartlook: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Smartlook
Brand: Smartlook
Rating: 4.69 (3539 reviews)

4.69 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(3539)

Smartlook: Free Session Replay Tool with Web, Mobile, & App ...

Smartlook Overview

Smartlook provides product analytics and visual user insights for websites and mobile apps, trusted by over 2800 paying organizations. It is easy to use.

Use Cases

Customers recommend Engagement Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using Smartlook.

Other use cases:

Products & Pricelist Management
Rating And Review Management
Content Management
Campaign Management
Digital Marketing
Contacts History
Social Media Analytics

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Smartlook.

Other priorities:

Acquire Customers
Improve ROI
Launch New Products
Improve Efficiency
Improve Digital And Social Presence
Improve Navigation
Reduce Bounce
Improve Internal Communications
Enter New Markets Internationally Or Locally

See all business priorities See less business priorities

Smartlook Use-Cases and Business Priorities: Customer Satisfaction Data

Smartlook works with different mediums / channels such as Website. and Mobile.

Smartlook's features include Recording, Personalization, Dashboard, etc. and Smartlook support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Smartlook analytics capabilities include Analytics, and Custom Reports.

Reviews

"We tried UXCam, but the company’s pricing was hidden in a way. Thus we continued searching for and evaluating other available options in the market. Luckily, we found Smartlook that also supports Flutter technology. As it happens, Smartlook came out... on top for us as a great investment with clear, straightforward pricing." - Jere Seppala

Smartlook, Lucky Orange, Mouseflow, Inspectlet, NielsenIQ, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Smartlook

Top Industries

Marketing and Advertising
Computer Software
Information Technology and Services

Popular in

Small Business
Mid Market
Enterprise

Smartlook is popular in Marketing And Advertising, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Smartlook Use Cases

How efficiently Does Smartlook manage your Engagement Management?

Smartlook empowers businesses to understand user behavior on their websites and mobile applications. The platform offers detailed analytics, visualizing user interactions through recordings and data visualization. Smartlook's effectiveness is limited in scenarios where user interaction data does not directly influence business objectives.

"...It can give you perspective on how well the design translate to user interactions...." Peer review by Romane Vernet, CEO, Chief Designer & Marketer, Anything Pixel

Read Reviews

How can Smartlook optimize your Onboarding Workflow?

How can Smartlook optimize your Helpdesk Management Workflow?

How does Smartlook address your Products & Pricelist Management Challenges?

What Are the key features of Smartlook for Rating And Review Management?

39+ more Business Use Cases

13 buyers and buying teams have used Cuspera to assess how well Smartlook solved their Conversion Rate Optimization needs. Cuspera uses 3539 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Jere Seppala Chief Technology Officer and a co-founder Hookle	We tried UXCam, but the company’s pricing was hidden in a way. Thus we continued searching for and evaluating other available options in the market. Luckily, we found Smartlook that also supports Flutter technology. As it happens, Smartlook came out on top for us as a great investment with clear, s...traightforward pricing. Testimonial By Jere Seppala
David Agajanian product manager Disqo	After implementing insights retrieved from Smartlook, 20% more people were able to finish their registration successfully. Testimonial By David Agajanian
Hazal Bulut Quality Assurance Tester Vertigo Games	We chose Smartlook since it provides us with every single data that we could ever ask for. The platform offers many advanced features. For example, thanks to your API, we can easily access and monitor in-game behaviors. And Smartlook’s stable SDK in terms of development are real time-savers. We can... also recommend your customer service – whenever we faced a problem, someone from support helped us a lot. Testimonial By Hazal Bulut

CUSTOMERS	TESTIMONIALS
Jere Seppala Chief Technology Officer and a co-founder Hookle	We tried UXCam, but the company’s pricing was hidden in a way. Thus we continued searching for and evaluating other available options in the market. Luckily, we found Smartlook that also supports Flutter technology. As it happens, Smartlook came out on top for us as a great investment with clear, s...traightforward pricing. Testimonial By Jere Seppala
David Agajanian product manager Disqo	After implementing insights retrieved from Smartlook, 20% more people were able to finish their registration successfully. Testimonial By David Agajanian
Hazal Bulut Quality Assurance Tester Vertigo Games	We chose Smartlook since it provides us with every single data that we could ever ask for. The platform offers many advanced features. For example, thanks to your API, we can easily access and monitor in-game behaviors. And Smartlook’s stable SDK in terms of development are real time-savers. We can... also recommend your customer service – whenever we faced a problem, someone from support helped us a lot. Testimonial By Hazal Bulut

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Elitedate Internet	Internet	Case Study Elitedate Elitedate cut marketing costs by 12% using Smartlook's analytics tools, including session recordings, heatmaps, and event tracking. Read More
Vertigo Games Computer & Network Security	Computer & Network Security	Case Study Vertigo Games Vertigo Games uses Smartlook to improve the mobile game development Read More
Kiwi.com Transportation/Trucking/Railroad	Transportation/Trucking/Railroad	Case Study Kiwi.com How Kiwi.com use Smartlook to verify bugs and issues that the customers report. Read More

Video

Smartlook - A new era in user analytics has arrived

Frequently Asked Questions(FAQ)

for Smartlook

What is Smartlook?

Smartlook is a conversion rate optimization platform to analyze user behavior in different possible ways. It helps to enhance customer relationships and increase sales and revenue.

Smartlook records users on websites and mobile apps. It analyses both websites and mobile apps to understand user behavior, trends, and bugs in detail all of which helps to make better data-driven decisions. It provides website analytics that helps to understand where users struggle on the website and how to increase conversions. Similar analytics are available for mobile apps also.

What is Smartlook used for?

Smartlook is a Conversion Rate Optimization Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Onboarding and Helpdesk Management .