WalkMe Digital Adoption Platform Overview
WalkMe Digital Adoption Platform (DAP) transforms how businesses interact with technology by simplifying user experiences and removing workflow friction. This platform is pivotal for organizations aiming to accelerate their business goals. WalkMe enables companies to adapt swiftly to changes while ensuring that software utilization is optimized across all levels. By integrating with existing systems, it enhances user engagement and drives a higher return on investment. Notably, WalkMe supports diverse functions, from improving sales team efficiency to maximizing HR tool effectiveness. It provides a seamless experience for both employees and customers, fostering a frictionless environment that aligns with organizational objectives.
Use Cases
Customers recommend Engagement Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using WalkMe Digital Adoption Platform.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using WalkMe Digital Adoption Platform.
WalkMe Digital Adoption Platform Use-Cases and Business Priorities: Customer Satisfaction Data
WalkMe Digital Adoption Platform's features include Ticketing, Personalization, Feedback Surveys, etc. and WalkMe Digital Adoption Platform support capabilities include AI Powered, Chat Support, Email Support, etc. also WalkMe Digital Adoption Platform analytics capabilities include Analytics, and Custom Reports.
Reviews
"If WalkMe wasn’t there, people would depend on their VPs or the service desk for information. We would need more training sessions and longer documentation. Now, people can self-serve and they’re happier with the experience." - Aimee Pasia
WalkMe Digital Adoption Platform, Smartlook, Convert Experiences, Whatfix, Algolia, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
WalkMe™ - Digital Adoption Platform simplifies experiences and eliminates friction in applications and workflows. Business goals are reached faster with WalkMe DAP.
Popular Business Setting
for WalkMe Digital Adoption Platform
Top Industries
- Computer Software
- Information Technology and Services
- Research
Popular in
- Enterprise
- Mid Market
- Small Business
WalkMe Digital Adoption Platform is popular in Computer Software, Information Technology And Services, and Research and is widely used by Enterprise, Mid Market, and Small Business.
WalkMe Digital Adoption Platform Customer wins, Customer success stories, Case studies
How can WalkMe Digital Adoption Platform enhance your Engagement Management process?
Why is WalkMe Digital Adoption Platform the best choice for Onboarding?
How can WalkMe Digital Adoption Platform enhance your Helpdesk Management process?
What solutions does WalkMe Digital Adoption Platform provide for Workflow Management?
What solutions does WalkMe Digital Adoption Platform provide for Lead Analytics?
29 buyers and buying teams have used Cuspera to assess how well WalkMe Digital Adoption Platform solved their Conversion Rate Optimization needs. Cuspera uses 3787 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
If WalkMe wasn’t there, people would depend on their VPs or the service desk for information. We would need more training sessions and longer documentation. Now, people can self-serve and they’re happier with the experience. Testimonial By Aimee Pasia |
|
Overall, WalkMe has helped us improve product usage, consumption, and retention by 300%. We’ve been able to reach 80% digital offering revenue growth, which was 2X our target. Testimonial By Nilanjan Adhya |
|
[WalkMe] lets you understand in advance, and diagnostically, how people are using our tools and services. It helps to gain insights we would not have been able to gain otherwise. Testimonial By Mike Kelly |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Aimee Pasia Senior HRIS Analyst Quest Diagnostics |
If WalkMe wasn’t there, people would depend on their VPs or the service desk for information. We would need more training sessions and longer documentation. Now, people can self-serve and they’re happier with the experience. Testimonial By Aimee Pasia |
|
Nilanjan Adhya Chief Digital Officer IBM |
Overall, WalkMe has helped us improve product usage, consumption, and retention by 300%. We’ve been able to reach 80% digital offering revenue growth, which was 2X our target. Testimonial By Nilanjan Adhya |
|
Mike Kelly Chief Information Officer Red Hat |
[WalkMe] lets you understand in advance, and diagnostically, how people are using our tools and services. It helps to gain insights we would not have been able to gain otherwise. Testimonial By Mike Kelly |
How WalkMe Digital Adoption Platform Works
Frequently Asked Questions(FAQ)
for WalkMe Digital Adoption Platform
What is WalkMe Digital Adoption Platform?
WalkMe Digital Adoption Platform (DAP) is used to simplify user experience using insights, engagement and guidance capabilities. It helps to improve sales & revenue and ROI.
WalkMe DPA assists to meet the needs of employees and customers. Its technology places a transparency on top of all applications, allowing businesses to gain insights into user behavior and create in-application experiences that empower users to be more productive and efficient
DPA collects and analyses the usage data and finds out the users struggle and helps with data-driven decisions and champion transformational change. It drives clients activity with in-application and cross-application guiding them step by step. It assists in move from responsive to proactive user engagement by understanding the client needs and giving customized direction so that the clients never need to look for help again. DPA simplifies the user experience by eliminating empty clicks and automate ordinary tasks.
What is WalkMe Digital Adoption Platform used for?
What are the top features of WalkMe Digital Adoption Platform?
Who uses WalkMe Digital Adoption Platform?
What are WalkMe Digital Adoption Platform alternatives?
Where is WalkMe Digital Adoption Platform located?
Peers used WalkMe Digital Adoption Platform for engagement management and onboarding
WalkMe Digital Adoption Platform Competitors
WalkMe Digital Adoption Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (37) |
| Analytics | Read Reviews (275) |
| Custom Reports | Read Reviews (356) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (37) |
| Analytics | Read Reviews (275) |
| Custom Reports | Read Reviews (356) |
Software Failure Risk Guidance
?for WalkMe Digital Adoption Platform
Overall Risk Meter
Top Failure Risks for WalkMe Digital Adoption Platform
WalkMe Inc. News
WalkMe Inc. Profile
HQ Location
525 Market St, Floor 37,San Francisco, CA 94105
Employees
501-1000
Social
Financials
SERIES G
