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Smartsheet vs Retool: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Smartsheet vs. Retool is based on a specific set of business needs and context. The comparison uses 15609 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Smartsheet and Retool

Smartsheet, Retool, Egnyte, TeamViewer, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Smartsheet covers Collaboration, Workflow Management, Sales Document Management, Content Management, etc.

Retool focuses on Workflow Management with Promotions, Social Media Management with Social Media, Communication Management with E-Mail, Training & Onboarding, etc.

"Smartsheet is a spreadsheet solution taken to the next level, with all kinds of bells and whistles behind the scenes that our legal operations team uses to automate workflows and make it easier to request updates and get reminders. With the automati...ons built into Smartsheet, our legal data gets updated automatically, which improves the accuracy of the data. " - Tamara Cook

"Retool is incredible. It's been a critical for our ops from the start, and is the reason we’re able to scale so quickly. And the on-prem version with access controls & audit logs makes it easy to meet our compliance requirements. " - Pedro Franceschi

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Smartsheet

Focus area

Smartsheet is better than Retool for

Software Failure Risk

  • medium

logo Retool

Focus area

Software Failure Risk

  • medium

About

The dynamic workspace that moves the business forward

Complete set of powerful building blocks out of the box, and connect them to databases and APIs to build own tools

Age

2017

Financials

SERIES F

SERIES C

Business Need

Total Processes
(we found evidences for)

96

34

Total Goals
(we found evidences for)

15

3

Top Processes

Evidences indicate better relative satisfaction




sales document management

contract management

proposal & quote management


content publishing


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


helpdesk management


campaign management

campaign monitoring

campaign analytics


training & onboarding


products & pricelist management




conference call management


calendar management



contact list management

creating contact list


customer feedback management

measuring customer satisfaction


generation of new leads


sales call management

meeting management


business development


knowledge management

creating knowledge base


performance management






competitive intelligence


social media management

social media analytics

monitoring social media


sales review & feedback


courses & assessment

create learning path




billing and invoice management


rating and review management


trade show marketing


lead qualification

lead qualification: technographic



international marketing





promotion management


pipeline management


follower management


account management


relationship management


license management




discount management




Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve visibility

  • Improve ROI

  • Improve efficiency

  • Grow market share

  • Enter new markets internationally or locally

  • Manage risk

  • Improve digital and social presence

  • Improve stakeholder relations

  • Shorten ramp up time

  • See 12 more
  • Enhance customer relationships

  • Improve ROI

  • Grow market share

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • offline

  • point of sale

  • chat

  • Slack

  • coupons

  • text SMS

  • phone calls

  • Facebook

  • website

  • See 9 more
  • e-mail

  • social media

  • promotions

  • offline

  • point of sale

  • chat

  • Slack

  • coupons

  • text SMS

  • phone calls

  • Facebook

  • website

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting