Retool Overview

Retool enables rapid development of custom internal applications, enhancing team efficiency by tailoring software tools to specific business needs. Designed for developers, Retool simplifies the creation of scalable solutions, accommodating growing business demands. Its platform supports a community of thousands, fostering collaboration and sharing of best practices. Retool stands out by allowing users to quickly build and deploy apps, reducing development time and costs. This capability is particularly valuable for businesses looking to streamline workflows and improve productivity without extensive coding.

Use Cases

Customers recommend Workflow Management, Social Media Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Retool.

Other use cases:

  • Onboarding
  • Merchandising
  • Proposal & Quote Management
  • Engaging And Following Up
  • Measuring Net Promoter Score
  • Collaboration
  • Promotion Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Retool.

Other priorities:

  • Grow Market Share
See all business priorities See less business priorities

Retool Use-Cases and Business Priorities: Customer Satisfaction Data

Retool works with different mediums / channels such as Promotions. Social Media. Offline etc.

Retool's features include Recording, Dashboard, Personalization, etc. and Retool support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Retool analytics capabilities include Analytics, and Custom Reports.

Reviews

"Investing in internal tools used to be a difficult and polarizing trade-off; Retool helped us to shift that paradigm by making tools a quick and painless part of any project, saving us countless hours of operator and engineering time." - Rohan Chopra

Retool, Lokalise, Troop Messenger, Fyle, Sentry, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Retool is the fastest way to build internal software using building blocks. Apps and workflow automations can be instantly created to connect to databases and APIs.

Popular Business Setting

for Retool

Top Industries

  • Financial Services
  • Internet
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Retool is popular in Financial Services, Internet, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Retool Customer wins, Customer success stories, Case studies

What Are the key features of Retool for Workflow Management?

What Are the key features of Retool for Social Media Management?

How does Retool facilitate Sending & Publishing Communications?

Why is Retool the best choice for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well Retool solved their Collaboration and Productivity needs. Cuspera uses 1073 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

CUSTOMERS TESTIMONIALS
Retool testimonial

Rohan Chopra

Director of Engineering

DoorDash

Investing in internal tools used to be a difficult and polarizing trade-off; Retool helped us to shift that paradigm by making tools a quick and painless part of any project, saving us countless hours of operator and engineering time. Testimonial By Rohan Chopra
Retool testimonial

Pedro Franceschi

Co-founder and CTO

Brex

Retool is incredible. It's been a critical for our ops from the start, and is the reason we’re able to scale so quickly. And the on-prem version with access controls & audit logs makes it easy to meet our compliance requirements. Testimonial By Pedro Franceschi
Retool testimonial

David Mausolf

VP of User Acquisition

Fox

With Retool, we were able to shorten the time to build a custom Facebook marketing tool from 6 months to just 40 hours. Testimonial By David Mausolf
CUSTOMERS TESTIMONIALS
Retool testimonial

Rohan Chopra

Director of Engineering

DoorDash

Investing in internal tools used to be a difficult and polarizing trade-off; Retool helped us to shift that paradigm by making tools a quick and painless part of any project, saving us countless hours of operator and engineering time. Testimonial By Rohan Chopra
Retool testimonial

Pedro Franceschi

Co-founder and CTO

Brex

Retool is incredible. It's been a critical for our ops from the start, and is the reason we’re able to scale so quickly. And the on-prem version with access controls & audit logs makes it easy to meet our compliance requirements. Testimonial By Pedro Franceschi
Retool testimonial

David Mausolf

VP of User Acquisition

Fox

With Retool, we were able to shorten the time to build a custom Facebook marketing tool from 6 months to just 40 hours. Testimonial By David Mausolf

Avo - Computer Software - Small

Retool helped Avo save hundreds of engineering hours by making customer data access secure and easy. Avo used Retool to build an internal dashboard on top of their Firebase database. This tool lets b...usiness teams view and edit customer data without needing engineers. The dashboard uses strict query controls to keep data safe. Now, all Avo employees use the tool daily, and tasks that took hours now take seconds.

DoorDash - Food & Beverages

Retool helped DoorDash build internal tools much faster. Before Retool, DoorDash engineers spent months building and maintaining tools. With Retool, they now build tools in just 30-60 minutes. Retool... made it easy to automate manual work and fix permission issues. DoorDash has built over 40 tools using Retool, saving time and improving operations.

ClickUp - Computer Software

Retool helped ClickUp automate hundreds of hours of work each week across sales, support, product, and RevOps. ClickUp built six custom AI tools using Retool, saving hundreds of thousands of dollars ...in headcount and over $200k in vendor costs. The platform reduced development time for production-ready AI tools by 7x. ClickUp integrated Retool with Salesforce, Zendesk, and Snowflake to streamline go-to-market operations. The solution enabled rapid prototyping, deployment, and governance of AI-powered workflows.

Brex - Financial Services

Retool helped Brex scale from 35 to over 400 employees and reach a $2.6 billion valuation. Brex used Retool to build internal tools that empowered employees and increased engineering velocity. Before... Retool, only technical workers could make changes, slowing down operations. With Retool, Brex created internal apps quickly, letting nontechnical staff manage tasks. This improved productivity and supported rapid company growth.

Neo4j - Computer Software

Retool helped Neo4j move their renewals process out of Salesforce and Google Sheets. The renewals team needed a tool that was easy to customize and did not require engineers. With Retool, 95% of CSM ...time is now spent in one place. Teams manage accounts, generate forecasts, and update processes in Retool. This reduced churn and improved efficiency for Neo4j's sales renewals team.

Pepper Content - Marketing And Advertising

Retool helped Pepper Content evaluate and onboard over 45,000 creators. The company replaced a homegrown portal and Zoho CRM with a custom Retool app. The new workflow lets the team review, rate, and... communicate with creators in one place. In July 2021, a team of 3 evaluated 5,000 profiles using Retool. Operational efficiency improved, supporting faster business growth. Pepper Content now builds all peripheral tools with Retool for easy scaling.

How to build secure internal tools for financial services [demo]

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Frequently Asked Questions(FAQ)

for Retool

What is Retool?

Retool is a tool development platform intended to help build custom business tools without having any programming language knowledge. It provides a complete set of powerful building blocks out of the box. It assembles apps in 30 seconds by drag-and-drop building blocks and connects them to databases and APIs to build its tools.

It empowers to work with all of data sources seamlessly in one app, it is stored by the users and when a query is run, the Retool backend proxies the request to the backend. It creates interfaces to display and manipulate data faster and more accurately with custom workflows, enabling businesses to focus on their product and expertise while giving their operation development teams the tools they need to succeed.

Key features include dragging and dropping from pre-built components, connect to most databases or anything with a REST, GraphQL or gRPC API, can write JavaScript almost anywhere inside of Retool, also a native API for directly interacting with components and queries via JS, and more.

What is Retool used for?

Retool is a Collaboration and Productivity Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Workflow Management, Social Media Management and Sending & Publishing Communications .

What are the top features of Retool?

Recording, Dashboard and Personalization are some of the top features of Retool.

Who uses Retool?

Retool is used by Financial Services, Internet and Computer Software among other industries.

What are Retool alternatives?

Lokalise, Troop Messenger, Fyle and Sentry are popular alternatives for Retool.

Where is Retool located?

Retool is headquartered at 292 Ivy St, San Francisco, California 94102, US.
lightning

Peers used Retool for workflow management and social media management

Retool Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.60/5 ★

Read Reviews (29)
Custom Reports

4.41/5 ★

Read Reviews (177)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.60/5 ★

Read Reviews (29)
Custom Reports

4.41/5 ★

Read Reviews (177)

Retool Integrations

Retool integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.35/5 ★

Read Reviews (162)
Data Import

4.26/5 ★

Read Reviews (132)

Software Failure Risk Guidance

?

for Retool

Overall Risk Meter

Low Medium High

Top Failure Risks for Retool

Retool News

Partnership

Retool Signs Strategic Collaboration Agreement with AWS to Drive Enterprise AppGen ...

Retool and AWS have entered a strategic collaboration to enhance Enterprise AppGen, focusing on improving internal software development with AI capabilities.

Company

Retool Blog | Announcing Retool's new London office | Retool Newsroom

Retool has opened a new office in Kings Cross, London, to enhance support for its EMEA customers. This expansion reflects Retool's commitment to its nearly 2,000 customers in the region, focusing on local customer service and business development. The office will also facilitate the addition of new resources and local language capabilities to better serve its clientele.

Product

Retool Automates Over 100 Million Hours of Work, Announces Agents to Drive More Return on AI - Business Wire

Retool announced that its platform has enabled companies such as AWS and Databricks to automate over 100 million hours of work. The company introduced Agents, a new feature that leverages large language models to automate complex business processes. Agents can be monitored and managed in real time, allowing developers to ensure performance and business value. This release targets the gap between AI investment and realized business outcomes.

Retool Profile

Company Name

Retool

Company Website

https://retool.com/

Year Founded

2017

HQ Location

292 Ivy St, San Francisco, California 94102, US

Employees

11-50

Social

Financials

SERIES C