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Square Loyalty vs iGainSpark Platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Square Loyalty vs. iGainSpark Platform is based on a specific set of business needs and context. The comparison uses 267 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Square Loyalty and iGainSpark Platform

Square Loyalty, and iGainSpark Platform belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Square Loyalty covers Loyalty Management with Offline, Engagement Management, Sales Document Management with Phone Calls, Campaign Management with E-Mail, etc.

iGainSpark Platform focuses on Loyalty Management with Social Media, Customer Feedback Management with Promotions, Engagement Management with Omnichannel, Helpdesk Management with Social Media, etc.

"It's an incredible platform that helps bring all of this data together and put it on one page so we can understand what's happening when we are not necessarily there to see it in person. " - Zachary Forman

"We are pleased with iGainSpark. It has made seem Customer Engagement (Loyalty) simpler for merchants to understand " - Fatmah

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Square Loyalty

Focus area

Software Failure Risk

  • medium

logo iGainSpark Platform

Focus area

Software Failure Risk

  • medium

About

Loyalty Program Software that turn walk-ins into repeat business

Loyalty Platform that enables Business to identify and engage with it’s customers

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

13

11

Total Goals
(we found evidences for)

4

3

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


engagement management

engaging and following up


sales document management

contract management


measuring net promoter score


customer feedback management

measuring net promoter score


helpdesk management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Improve consistency

  • See 1 more
  • Enhance customer relationships

  • Increase customer life time value

  • Increase sales & revenue

Top Channels

Channels Used

  • omnichannel

  • social media

  • promotions

  • phone calls

  • chat

  • offline

  • point of sale

  • See 4 more
  • omnichannel

  • social media

  • promotions

  • phone calls

  • chat

  • offline

  • point of sale

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting