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Compare Tableau Desktop vs Phocas

Comparison Summary

For Tableau Desktop vs Phocas comparison, Our AI algorithm looked at 31528 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Tableau Desktop and Phocas to solve their respective business needs.

Pros and cons of Tableau Desktop and Phocas

Tableau Desktop is more suited to businesses that require Funnel Analysis and Competitive Intelligence where as Phocas is focused towards Competitive Intelligence and Helpdesk Management with E-Mail .

logo Tableau Desktop

Focus area

Tableau Desktop is better than Phocas for

Software Failure Risk

  • medium

logo Phocas

Focus area

Software Failure Risk

  • medium

About

Tableau

Phocas: Business Intelligence Software and Data Analytics

Age

2003

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

116

41

Total Goals
(we found evidences for)

21

7

Top Processes

Evidences indicate better relative satisfaction



competitive intelligence


communication management

sending & publishing communications

tracking & monitoring communications


social media management

social media analytics

engaging on social media

scheduling post to social media

monitoring social media


engagement management

engaging and following up

engaging with scheduling & cadence





training & onboarding


workflow management


helpdesk management


sales document management

contract management

proposal & quote management


content management

content publishing


campaign management

campaign analytics

campaign monitoring



generation of new leads


courses & assessment

create learning path



knowledge management

creating knowledge base


customer feedback management

measuring customer satisfaction


products & pricelist management


community building



loyalty management

customise loyalty program

identify target customers

create engagement based loyalty



lifetime value management


lead qualification

lead qualification: technographic

lead qualification: demographic


business development


revenue cycle management



contact list management



trade show marketing


rating and review management


sales call management





performance management


relationship management


account management



conference call management



sales review & feedback







category management



international marketing




sales incentive management


Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Increase sales & revenue

  • Launch new products

  • Grow market share

  • Manage risk

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Increase customer life time value

  • Improve internal communications

  • Improve visibility

  • Improve stakeholder relations

  • Build brand awareness

  • Improve digital and social presence

  • Improve consistency

  • Improve brand engagement

  • Improve navigation

  • Shorten ramp up time

  • See 18 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • See 4 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more
  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting