Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Launch new products
-
Improve consistency
-
Improve ROI
-
Acquire customers
-
Improve digital and social presence
-
Scale best practices
-
Improve internal communications
-
Grow market share
-
Enhance customer relationships
- See 6 more
-
Increase sales & revenue
-
Enhance customer relationships
-
Improve efficiency
-
Improve ROI
-
Scale best practices
-
Acquire customers
-
Establish thought leadership
-
Manage risk
-
Increase customer life time value
-
Improve stakeholder relations
-
Launch new products
-
Grow market share
-
Improve visibility
-
Enter new markets internationally or locally
- See 11 more
Top Channels
Channels Used
-
mobile
-
e-mail
-
offline
-
mobile app
-
phone calls
-
chat
-
on premises
-
social media
-
point of sale
-
website
-
user generated content
-
blogs
-
trade shows
-
Skype
-
video
-
games
-
Facebook
-
omnichannel
- See 15 more
-
mobile
-
e-mail
-
offline
-
mobile app
-
phone calls
-
chat
-
on premises
-
social media
-
point of sale
-
website
-
user generated content
-
blogs
-
trade shows
-
Skype
-
video
-
games
-
Facebook
-
omnichannel
- See 15 more
