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TargetBay vs RaveCapture (formerly TrustSpot): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of TargetBay vs. RaveCapture (formerly TrustSpot) is based on a specific set of business needs and context. The comparison uses 1677 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TargetBay and RaveCapture (formerly TrustSpot)

TargetBay, RaveCapture (formerly TrustSpot), Okendo, Grade.Us Review Management, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TargetBay covers Engagement Management with E-Mail, Rating And Review Management with Social Media, Advertisement with Social Media, Communication Management with E-Mail, etc.

RaveCapture (formerly TrustSpot) focuses on Rating And Review Management with Social Media, Customer Feedback Management with Promotions, Social Media Management with Social Media, Engagement Management with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo TargetBay

Focus area

TargetBay is better than RaveCapture (formerly TrustSpot) for

Software Failure Risk

  • low

logo RaveCapture (formerly TrustSpot)

Focus area

RaveCapture (formerly TrustSpot) is better than TargetBay for

Software Failure Risk

  • medium

About

TargetBay - Reviews And Q&A, Behavioral Pop Up, Email ...

Turn Ordinary Customers into Raving Fans

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

58

31

Total Goals
(we found evidences for)

11

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


rating and review management



communication management

sending & publishing communications



loyalty management

identify target customers

customise loyalty program


campaign management

campaign monitoring


workflow management


content management


helpdesk management


training & onboarding


sales call management

meeting management


products & pricelist management


segmentation and targeting


social media marketing


social media management

engaging on social media

scheduling post to social media


customer feedback management

measuring customer satisfaction



generation of new leads


promotion management


discount management




personalized marketing


lifetime value management



sales document management

proposal & quote management


community building



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Build brand awareness

  • Improve digital and social presence

  • Improve brand engagement

  • Scale best practices

  • Grow market share

  • Reduce bounce

  • Improve efficiency

  • See 8 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve brand engagement

  • Increase customer life time value

  • Improve ROI

  • Improve consistency

  • Scale best practices

  • Grow market share

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more
  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting