cuspera logo CUSPERA

Compare TargetBay vs RaveCapture ''formerly TrustSpot''

Comparison Summary

For TargetBay vs RaveCapture ''formerly TrustSpot'' comparison, Our AI algorithm looked at 1677 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using TargetBay and RaveCapture ''formerly TrustSpot'' to solve their respective business needs.

Pros and cons of TargetBay and RaveCapture ''formerly TrustSpot''

TargetBay is more suited to businesses that require Engagement Management with E-Mail and Rating And Review Management with Social Media where as RaveCapture ''formerly TrustSpot'' is focused towards Rating And Review Management with Social Media and Customer Feedback Management with Promotions .

Both TargetBay and RaveCapture ''formerly TrustSpot'' are Reviews and Reputation software, peers recommend TargetBay for ad retargeting and sending & publishing communications where as RaveCapture ''formerly TrustSpot'' is more known for customer feedback management .

logo TargetBay

Focus area

TargetBay is better than RaveCapture ''formerly TrustSpot'' for

Software Failure Risk

  • low

logo RaveCapture ''formerly TrustSpot''

Focus area

RaveCapture ''formerly TrustSpot'' is better than TargetBay for

Software Failure Risk

  • medium

About

TargetBay - Reviews And Q&A, Behavioral Pop Up, Email ...

Turn Ordinary Customers into Raving Fans

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

58

31

Total Goals
(we found evidences for)

11

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


rating and review management



communication management

sending & publishing communications



loyalty management

identify target customers

customise loyalty program


campaign management

campaign monitoring


workflow management


content management


helpdesk management


training & onboarding


sales call management

meeting management


products & pricelist management


segmentation and targeting


social media marketing


social media management

engaging on social media

scheduling post to social media


customer feedback management

measuring customer satisfaction



generation of new leads


promotion management


discount management




personalized marketing


lifetime value management



sales document management

proposal & quote management


community building



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Build brand awareness

  • Improve digital and social presence

  • Improve brand engagement

  • Scale best practices

  • Grow market share

  • Reduce bounce

  • Improve efficiency

  • See 8 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve brand engagement

  • Increase customer life time value

  • Improve ROI

  • Improve consistency

  • Scale best practices

  • Grow market share

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more
  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting