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Telegram vs Mattermost: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Telegram vs. Mattermost is based on a specific set of business needs and context. The comparison uses 17274 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Telegram and Mattermost

Telegram, and Mattermost belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Telegram covers Communication Management with Phone Calls, Collaboration with Offline, Content Management with Video, Sales Document Management with Chat, etc.

Mattermost focuses on Collaboration, Workflow Management, Training & Onboarding, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Telegram

Focus area

Telegram is better than Mattermost for

Software Failure Risk

  • low

logo Mattermost

Focus area

Mattermost is better than Telegram for

Software Failure Risk

  • medium

About

Telegram Messenger

Mattermost | open source messaging platform that enables secure team collaboration

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

86

57

Total Goals
(we found evidences for)

13

11

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications



content publishing

searching for content



sales document management

contract management

proposal & quote management


contact list management

creating contact list


engagement management

engaging and following up



social media management

managing social media account

scheduling post to social media

engaging on social media

social media analytics


helpdesk management


conference call management


sales call management

meeting management


training & onboarding


knowledge management

creating knowledge base


workflow management



customer feedback management


touchpoint management


channel management



referral management


generation of new leads


conversion management



loyalty management


business development


products & pricelist management




trade show marketing





competitive intelligence



social media marketing


campaign management


follower management


rating and review management


lead qualification

lead qualification: technographic





compliance & governance


Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Launch new products

  • Increase sales & revenue

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve efficiency

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Improve stakeholder relations

  • See 10 more
  • Improve internal communications

  • Scale best practices

  • Improve efficiency

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve visibility

  • Improve navigation

  • Launch new products

  • Improve digital and social presence

  • Grow market share

  • See 8 more

Top Channels

Channels Used

  • chat

  • video

  • e-mail

  • offline

  • mobile

  • phone calls

  • website

  • user generated content

  • blogs

  • Slack

  • events

  • trade shows

  • mobile app

  • on premises

  • Skype

  • promotions

  • Whatsapp

  • support groups

  • social media

  • point of sale

  • review sites

  • Amazon

  • print media

  • games

  • display advertisement

  • Twitter

  • text SMS

  • See 24 more
  • chat

  • video

  • e-mail

  • offline

  • mobile

  • phone calls

  • website

  • user generated content

  • blogs

  • Slack

  • events

  • trade shows

  • mobile app

  • on premises

  • Skype

  • promotions

  • Whatsapp

  • support groups

  • social media

  • point of sale

  • review sites

  • Amazon

  • print media

  • games

  • display advertisement

  • Twitter

  • text SMS

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting