Overview: Threads and 17hats as Collaboration and Productivity Category solutions.
Threads focuses on facilitating sales call processes, offering robust communication and collaboration tools, while 17hats excels in streamlining document management and workflow automation for diverse industries. Threads supports sales teams with strong phone call management features, ideal for businesses needing enhanced communication tools. In contrast, 17hats provides end-to-end document and contract management, suiting larger enterprises and industries requiring comprehensive operational solutions. Each product caters distinctively to its operational niches through targeted capabilities and vendor support options.
Threads and 17hats: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Threads enhances sales call management and communication processes. It offers capabilities like transcription and recording, aligning well with users requiring detailed call oversight. read more →
17hats supports sales and workflow management with extensive document handling. This is crucial for teams looking to streamline proposals and contracts efficiently. read more →
Business Goals
Threads helps businesses enhance relationships and acquire more customers. It's suitable for those focused on improving visibility and sales through better communication. read more →
17hats aims to acquire customers and enhance stakeholder relations. It helps businesses improve social presence and manage sales through digital channels. read more →
Core Features
Core features of Threads include powerful analytics and AI-driven tools. Integration with existing systems and a focus on security meets the needs of tech-centric users. read more →
17hats boasts comprehensive custom reporting and integration capabilities. Ease of migration and robust document export functionalities appeal to larger organizations. read more →
Vendor Support
Threads offers robust phone support suited for businesses needing immediate assistance. 24/7 and chat support options ensure continuous user help. read more →
17hats provides around-the-clock support ideal for enterprises. With a focus on phone and email channels, users receive dependable help. read more →
Segments and Industries
Threads does not specify prominent industry segments, indicating broader applicability. It's important for businesses that do not have specialized needs. read more →
17hats is popular in large enterprises and industries like food & beverages, and design. It's designed for those seeking detailed and industry-specific solutions. read more →
Operational Alignment
Threads integrates well into operations needing precise communication management. It's optimized for sales teams with frequent call interactions. read more →
17hats fits into workflows needing robust document and contract management. It serves complex operational environments typical of large businesses. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Threads in Action: Unique Use Cases
How can Threads optimize your Contact List Management Workflow?
Why is Threads the best choice for Collaboration?
17hats in Action: Unique Use Cases
Why is 17hats the best choice for Sales Document Management?
How can 17hats enhance your Workflow Management process?
How does 17hats address your Capturing Leads Challenges?
What Are the key features of 17hats for Communication Management?
Why is 17hats the best choice for Generation Of New Leads?
News
Latest Threads News
Threads call transcription presentation from AstriCon24
In February this year, Thomas Michel our CTO, gave a presentation at the AstriCon24 conference in Florida, on integrating Threads call transcription into the FreePBX open source Private Branch Exchange. Although Threads was originally designed to work with any PBX, we have had significant demand to integrate it tightly with FreePBX which is at the…
The post Threads call transcription presentation from AstriCon24 appeared first on Threads.
