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Thryv vs Salsa CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Thryv low Failure Risk for Salsa CRM medium
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Comparison Summary

This comparison report of Thryv vs. Salsa CRM is based on a specific set of business needs and context. The comparison uses 4826 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Thryv and Salsa CRM

Thryv, Salsa CRM, Vendasta Platform, OptifiNow, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Thryv covers Social Media Management with Social Media, Communication Management with Social Media, Content Management with Social Media, Engagement Management with Website, etc.

Salsa CRM focuses on Helpdesk Management with Offline, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

"My entire staff uses Thryv from their smartphones because the scheduling feature makes it easy to stay organized. " - Derrick Green

"In the years leading up to the launch back in 2013, the Briscoe staff was using Microsoft Excel spreadsheets to track their development data, which they found to be inflexible and limiting. Overwhelmed with paperwork, Briscoe leadership knew it was ...time to explore donor management software. " - Lauren Shultz

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Thryv

Focus area

Thryv is better than Salsa CRM for

Software Failure Risk

  • low

logo Salsa CRM

Focus area

Salsa CRM is better than Thryv for

Software Failure Risk

  • medium

About

Thryv | platform that automates tasks and puts your customers at the center of your business

Donor Management and Fundraising CRM

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

64

49

Total Goals
(we found evidences for)

11

7

Top Processes

Evidences indicate better relative satisfaction

social media management

Read Reviews (158)

Read Reviews (31)

scheduling post to social media

Read Reviews (64)

Read Reviews (15)

engaging on social media

Read Reviews (55)

Read Reviews (10)

managing social media account

Read Reviews (8)

Read Reviews (1)

monitoring social media

Read Reviews (2)

Read Reviews (0)

social media analytics

Read Reviews (1)

Read Reviews (4)

communication management

Read Reviews (143)

Read Reviews (63)

sending & publishing communications

Read Reviews (130)

Read Reviews (37)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (25)

content management

Read Reviews (107)

Read Reviews (6)

content publishing

Read Reviews (73)

Read Reviews (0)

content sharing

Read Reviews (32)

Read Reviews (6)

engagement management

Read Reviews (76)

Read Reviews (149)

engaging and following up

Read Reviews (56)

Read Reviews (146)

contact list management

Read Reviews (74)

Read Reviews (8)

tracking contacts

Read Reviews (3)

Read Reviews (3)

contacts history

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (53)

Read Reviews (5)

document sharing

Read Reviews (24)

Read Reviews (0)

contract management

Read Reviews (19)

Read Reviews (1)

digital signature

Read Reviews (5)

Read Reviews (1)

proposal & quote management

Read Reviews (4)

Read Reviews (3)

campaign management

Read Reviews (30)

Read Reviews (6)

campaign analytics

Read Reviews (1)

Read Reviews (4)

rating and review management

Read Reviews (15)

Read Reviews (1)

sales call management

Read Reviews (13)

Read Reviews (0)

social media marketing

Read Reviews (12)

Read Reviews (0)

reputation management

Read Reviews (8)

Read Reviews (0)

relationship management

Read Reviews (7)

Read Reviews (26)

training & onboarding

Read Reviews (5)

Read Reviews (41)

conference call management

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (0)

billing and invoice management

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

competitive intelligence

Read Reviews (2)

Read Reviews (8)

products & pricelist management

Read Reviews (1)

Read Reviews (2)

customer feedback management

Read Reviews (1)

Read Reviews (5)

community building

Read Reviews (0)

Read Reviews (3)

workflow management

Read Reviews (0)

Read Reviews (3)

account management

Read Reviews (0)

Read Reviews (3)

segmentation and targeting

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • See 8 more

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • social media

  • website

  • newsletter

  • user generated content

  • blogs

  • phone calls

  • mobile

  • video

  • mobile app

  • trade shows

  • chat

  • point of sale

  • mass media

  • See 13 more

  • offline

  • causes and charity

  • e-mail

  • social media

  • website

  • newsletter

  • user generated content

  • blogs

  • phone calls

  • mobile

  • video

  • mobile app

  • trade shows

  • chat

  • point of sale

  • mass media

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting