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TRACK CRM vs Salsa CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for TRACK CRM medium Failure Risk for Salsa CRM medium
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Comparison Summary

This comparison report of TRACK CRM vs. Salsa CRM is based on a specific set of business needs and context. The comparison uses 3127 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TRACK CRM and Salsa CRM

TRACK CRM, and Salsa CRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TRACK CRM covers Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.

Salsa CRM focuses on Helpdesk Management with Offline, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

"This implementation process was very different. The most interesting thing about it was my employees could continue to do their normal job during this entire process. " - Steve Surbaugh

"The key to our success in 2014 was being able to contact our donors on the go using Salsa CRM browser interface, manage our events using the event module, quick donation entry during our events, and cultivate our donors by integrating WealthEngine w...ith the Salsa CRM cultivation tool. " - Tamara Stickley

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo TRACK CRM

Focus area

Software Failure Risk

  • medium

logo Salsa CRM

Focus area

Salsa CRM is better than TRACK CRM for

Software Failure Risk

  • medium

About

Enterprise solution that connects all guest data points in one central location

Donor Management and Fundraising CRM

Financials

M&A

M&A

Business Need

Total Processes
(we found evidences for)

36

49

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (20)

Read Reviews (0)

call recording

Read Reviews (16)

Read Reviews (0)

call scoring

Read Reviews (2)

Read Reviews (0)

engagement management

Read Reviews (20)

Read Reviews (149)

engaging and following up

Read Reviews (20)

Read Reviews (146)

communication management

Read Reviews (18)

Read Reviews (63)

tracking & monitoring communications

Read Reviews (16)

Read Reviews (25)

sending & publishing communications

Read Reviews (2)

Read Reviews (37)

campaign management

Read Reviews (15)

Read Reviews (6)

campaign monitoring

Read Reviews (6)

Read Reviews (1)

campaign analytics

Read Reviews (5)

Read Reviews (4)

helpdesk management

Read Reviews (12)

Read Reviews (128)

lead tracking

Read Reviews (10)

Read Reviews (1)

generation of new leads

Read Reviews (3)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (2)

Read Reviews (5)

proposal & quote management

Read Reviews (2)

Read Reviews (3)

contact list management

Read Reviews (1)

Read Reviews (8)

customer feedback management

Read Reviews (1)

Read Reviews (5)

relationship management

Read Reviews (1)

Read Reviews (26)

training & onboarding

Read Reviews (0)

Read Reviews (41)

scheduling post to social media

Read Reviews (0)

Read Reviews (15)

engaging on social media

Read Reviews (0)

Read Reviews (10)

social media analytics

Read Reviews (0)

Read Reviews (4)

social media management

Read Reviews (0)

Read Reviews (31)

scheduling post to social media

Read Reviews (0)

Read Reviews (15)

engaging on social media

Read Reviews (0)

Read Reviews (10)

social media analytics

Read Reviews (0)

Read Reviews (4)

competitive intelligence

Read Reviews (0)

Read Reviews (8)

content sharing

Read Reviews (0)

Read Reviews (6)

content management

Read Reviews (0)

Read Reviews (6)

content sharing

Read Reviews (0)

Read Reviews (6)

community building

Read Reviews (0)

Read Reviews (3)

workflow management

Read Reviews (0)

Read Reviews (3)

account management

Read Reviews (0)

Read Reviews (3)

products & pricelist management

Read Reviews (0)

Read Reviews (2)

segmentation and targeting

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • Build brand awareness

  • See 4 more

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • social media

  • website

  • newsletter

  • user generated content

  • blogs

  • phone calls

  • mobile

  • video

  • mobile app

  • trade shows

  • chat

  • point of sale

  • mass media

  • See 13 more

  • offline

  • causes and charity

  • e-mail

  • social media

  • website

  • newsletter

  • user generated content

  • blogs

  • phone calls

  • mobile

  • video

  • mobile app

  • trade shows

  • chat

  • point of sale

  • mass media

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting