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TRACK CRM vs Scratchpad: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of TRACK CRM vs. Scratchpad is based on a specific set of business needs and context. The comparison uses 1506 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TRACK CRM and Scratchpad

TRACK CRM, and Scratchpad belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TRACK CRM covers Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.

Scratchpad focuses on Forecasting, Workflow Management, Pipeline Management, Engagement Management, etc.

"We switched to TRACK CRM from a legacy software provider in our space, and we feel we got on the upgraded train. " - Brittain Resorts and Hotels

"Amazing, amazing, amazing. It will get rid of the millions of salesforce tabs, actually allow you to navigate your tasks from a single screen, customize views to how you want them to look, and save your literally hours on manually clicking through S...FDC. No questions asked, you need it. " - Kirk Robison

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo TRACK CRM

Focus area

Software Failure Risk

  • medium

logo Scratchpad

Focus area

Scratchpad is better than TRACK CRM for

Software Failure Risk

  • medium

About

Enterprise solution that connects all guest data points in one central location

Fastest experience to update Salesforces

Financials

M&A

SERIES B

Business Need

Total Processes
(we found evidences for)

36

46

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction


sales call management


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


campaign management

campaign monitoring

campaign analytics


helpdesk management







generation of new leads



conversion management


sales document management

proposal & quote management


contact list management


business development



training & onboarding


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • Build brand awareness

  • See 4 more
  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more
  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting