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Twilio SendGrid vs Bird Email: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Twilio SendGrid vs. Bird Email is based on a specific set of business needs and context. The comparison uses 3135 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Twilio SendGrid and Bird Email

Twilio SendGrid, Bird Email, Elastic Email, Email on Acid, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Twilio SendGrid covers Communication Management with E-Mail, Campaign Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, etc.

Bird Email focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Competitive Intelligence with E-Mail, Campaign Management with E-Mail, etc.

"Twilio's customer service is an extension of our customer service, because we need to give data-supported answers to our clients. " - Max Armbruster

"Now, with Taxi, we can enable more marketers globally to help us build automations and speed up the process for everyone. In 3 months, we’ve knocked out 4 times the work by enabling the less technical teams to help on email production. " - Genesys

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Twilio SendGrid

Focus area

Twilio SendGrid is better than Bird Email for

Software Failure Risk

  • low

logo Bird Email

Focus area

Software Failure Risk

  • medium

About

Twilio SendGrid | Send and deliver transactional and marketing emails ...

Email intelligence platform for better results

Age

2008

Financials

IPO

SERIES C

Business Need

Total Processes
(we found evidences for)

52

45

Total Goals
(we found evidences for)

9

9

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


campaign analytics

campaign monitoring


engagement management

engaging and following up


contact list management

creating contact list



training & onboarding


helpdesk management


products & pricelist management




social media management

social media analytics



generation of new leads


segmentation and targeting


workflow management


customer feedback management

measuring net promoter score


content management

content publishing





reputation management



sales document management

contract management


trade show marketing


outbound marketing


competitive intelligence


lead qualification: technographic


lead qualification

lead qualification: technographic


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Establish thought leadership

  • Build brand awareness

  • See 6 more
  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Grow market share

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • social media

  • user generated content

  • blogs

  • website

  • offline

  • newspaper

  • print media

  • omnichannel

  • events

  • trade shows

  • newsletter

  • phone calls

  • on premises

  • Amazon

  • review sites

  • See 13 more
  • e-mail

  • social media

  • user generated content

  • blogs

  • website

  • offline

  • newspaper

  • print media

  • omnichannel

  • events

  • trade shows

  • newsletter

  • phone calls

  • on premises

  • Amazon

  • review sites

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting