Twilio SendGrid Overview

Twilio SendGrid allows transactional and marketing emails to be sent quickly. Enterprise-volume is easily scalable with their Email API.

Use Cases

Customers recommend Communication Management, Campaign Management, Engagement Management, as the business use cases that they have been most satisfied with while using Twilio SendGrid.

Other use cases:

  • Contact List Management
  • Advertisement
  • Training & Onboarding
  • Helpdesk Management
  • Products & Pricelist Management
  • Drip Marketing
  • White Labeling
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Twilio SendGrid.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Improve Internal Communications
  • Improve ROI
  • Establish Thought Leadership
  • Build Brand Awareness
See all business priorities See less business priorities

Twilio SendGrid Use-Cases and Business Priorities: Customer Satisfaction Data

Twilio SendGrid works with different mediums / channels such as E-Mail. Website. and Social Media.

Twilio SendGrid's features include Templates, Personalization, Dashboard, etc. and Twilio SendGrid support capabilities include Email Support, 24/7 Support, AI Powered, etc. also Twilio SendGrid analytics capabilities include Analytics, and Custom Reports.

Reviews

"Studio and Functions let us initiate almost all of our communications with customers from a single point. It saved us thousands of hours of development time." - Fred Frimpong

Twilio SendGrid, Rejoiner, GMass, Moosend, OM3 Email Marketing Platform, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Twilio SendGrid

Top Industries

  • Transportation/Trucking/Railroad
  • Information Technology and Services
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Twilio SendGrid is popular in Transportation/Trucking/Railroad, Information Technology And Services, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Twilio SendGrid Use Cases

What makes Twilio SendGrid ideal for Communication Management?

What Are the key features of Twilio SendGrid for Campaign Management?

How can Twilio SendGrid enhance your Engagement Management process?

What Are the key features of Twilio SendGrid for Contact List Management?

34+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Twilio SendGrid solved their Email Marketing needs. Cuspera uses 1945 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Twilio SendGrid testimonial

Fred Frimpong

Deputy General Manager

FIDO Micro Credit

Studio and Functions let us initiate almost all of our communications with customers from a single point. It saved us thousands of hours of development time. Testimonial By Fred Frimpong
Twilio SendGrid testimonial

Max Armbruster

CEO

Talkpush

Twilio's customer service is an extension of our customer service, because we need to give data-supported answers to our clients. Testimonial By Max Armbruster
Twilio SendGrid testimonial

Steven Platt

SYSTEMS ENGINEER

Twitter

If you take Twilio and connect it to your legacy-heavy infrastructure, like we did, you can bring up remote deployments at a cheaper cost and with faster delivery. Testimonial By Steven Platt
CUSTOMERS TESTIMONIALS
Twilio SendGrid testimonial

Fred Frimpong

Deputy General Manager

FIDO Micro Credit

Studio and Functions let us initiate almost all of our communications with customers from a single point. It saved us thousands of hours of development time. Testimonial By Fred Frimpong
Twilio SendGrid testimonial

Max Armbruster

CEO

Talkpush

Twilio's customer service is an extension of our customer service, because we need to give data-supported answers to our clients. Testimonial By Max Armbruster
Twilio SendGrid testimonial

Steven Platt

SYSTEMS ENGINEER

Twitter

If you take Twilio and connect it to your legacy-heavy infrastructure, like we did, you can bring up remote deployments at a cheaper cost and with faster delivery. Testimonial By Steven Platt

Case Studies

Transportation/Trucking/Railroad

CASE STUDY Lime

Twilio Verify helps Lime stop fraud. Lime uses Twilio Verify for two-factor authentication. This keeps Lime's users safe. The solution blocks fake accounts and fraud. Lime can focus on growth and ser...vice. Twilio Verify makes Lime's platform more secure.

Hospitality

CASE STUDY Resy

Twilio Messaging helps Resy connect restaurants and diners. Resy uses Twilio to send and receive messages. This makes communication fast and easy. Restaurants can reach diners quickly. Diners get upd...ates and confirmations. This improves the dining experience for everyone.

Education

CASE STUDY Duolingo

Twilio Verify helped Duolingo improve app engagement. Duolingo used Twilio's two-factor authentication to make user sign-in more secure. This solution helped keep users' accounts safe. As a result, m...ore users stayed active on the app. Duolingo saw better engagement from its users.

Internet

CASE STUDY Reddit

Twilio Verify helps Reddit make user authentication easy. Reddit uses Twilio to manage two-factor authentication and passwordless login. This makes it simple for users to sign in and stay secure. Twi...lio's solution helps Reddit protect accounts and reduce fraud. Users get a smooth and safe login experience.

Financial Services

CASE STUDY Stripe

Stripe uses Twilio Verify to make sure millions of users are verified easily and reliably. Stripe needed a way to confirm user identities to prevent fraud. Twilio Verify gave Stripe a global, multich...annel solution for user authentication. This helped Stripe keep its platform secure and user-friendly for customers around the world.

Hospitality

CASE STUDY Vacasa

Twilio helped Vacasa run personalized marketing campaigns. Vacasa used Twilio to reach more customers with targeted messages. This led to three times more bookings. The campaigns were tailored to eac...h guest. Vacasa improved engagement and increased revenue with Twilio's platform.

Frequently Asked Questions(FAQ)

for Twilio SendGrid

What is Twilio SendGrid?

Twilio SendGrid is a cloud-based service for delivering email that matters. Reach customers using the email API leading businesses trust for reliable delivery at scale. It delivers every critical message, every time with Email API.

Twilio SendGrid's Email API gives developers the flexibility to turn their ideas into reality, and the support to scale them into production. It integrates and delivers email in 5 minutes or less, ensuring users can scale to enterprise-volume easily. Manage and edit email templates of the UI and automatically display the latest content in email with a simple API call. Twilio SendGrid helps maximize inbox placement with streamlined tools, insightful recommendations, and expert services.

What is Twilio SendGrid used for?

Twilio SendGrid is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Campaign Management and Engagement Management .

What are the top features of Twilio SendGrid?

Templates, Personalization and Dashboard are some of the top features of Twilio SendGrid.

Who uses Twilio SendGrid?

Twilio SendGrid is used by Transportation/Trucking/Railroad, Information Technology And Services and Marketing And Advertising among other industries.

What are Twilio SendGrid alternatives?

Rejoiner, GMass, Moosend and OM3 Email Marketing Platform are popular alternatives for Twilio SendGrid.

Where is Twilio SendGrid located?

Twilio SendGrid is headquartered at 375 Beale Street, Suite 300, San Francisco, CA 94105.
lightning

Peers used Twilio SendGrid for communication management and campaign management

Twilio SendGrid Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (7)
Analytics

4.78/5 ★

Read Reviews (66)
Custom Reports

4.01/5 ★

Read Reviews (270)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (7)
Analytics

4.78/5 ★

Read Reviews (66)
Custom Reports

4.01/5 ★

Read Reviews (270)

Twilio SendGrid Integrations

Twilio SendGrid integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.80/5 ★

Read Reviews (163)
Data Export

3.33/5 ★

Read Reviews (77)

Few API Integrations for Twilio SendGrid

Software Failure Risk Guidance

?

for Twilio SendGrid

Overall Risk Meter

Low Medium High

Top Failure Risks for Twilio SendGrid

Twilio Inc. News

Product

Twilio Expands Platform Capabilities with General Availability of Real-Time Personalization ...

Twilio has announced the general availability of several platform enhancements, including Event Triggered Journeys in Twilio Engage, Data Residency for Email in Europe, and WhatsApp Business Calling. These updates aim to enhance real-time personalization, data control, and customer engagement, leveraging AI and data integration. Twilio Segment's architecture supports dynamic customer interactions and compliance with regional data regulations.

Financial

Twilio to Announce Second Quarter 2025 Results on August 7, 2025 - GuruFocus

Twilio will announce its Q2 2025 financial results on August 7, 2025, followed by a conference call to discuss the outcomes.

Product

Twilio Inc (TWLO) Unveils New Innovations to Enhance Customer Engagement - GuruFocus

Twilio has launched new features, including Event Triggered Journeys, Data Residency for Email (EU), and WhatsApp Business Calling, to enhance customer engagement. These innovations, released on October 25, 2023, aim to improve personalization, security, and compliance, positioning Twilio as a leader in customer engagement solutions.

Partnership

PayJunction launches AI-driven voice payments powered by Twilio

PayJunction has launched AI-driven voice payments powered by Twilio's customer engagement platform. This integration allows businesses to automate phone payment operations using AI-driven Interactive Voice Response (IVR) solutions, enhancing efficiency and reducing manual errors. The collaboration enables merchants to scale operations without increasing PCI scope, offering tailored pricing and robust features.

Twilio Inc. Profile

Company Name

Twilio Inc.

Year Founded

2008

HQ Location

375 Beale Street, Suite 300, San Francisco, CA 94105

Employees

1001-5000

Social

Financials

IPO