Overview: Unanet CRM by Cosential and TeamGram as CRM Category solutions.

Unanet CRM by Cosential offers extensive capabilities and features that cater to diverse industries, particularly construction and engineering, with strong document management, proposal handling, and robust custom report options. TeamGram, while offering fewer features, focuses more on relationship management and product management, appealing to sectors like IT and telecommunications. Both products emphasize enhancing customer relationships but vary in operational scopes and industry appeal.

Unanet CRM by Cosential and TeamGram: Best Use cases based on the customer satisfaction data

Unanet CRM by Cosential

4.5

TeamGram

4.7

Key Capabilities Supported

Unanet CRM focuses on sales document management and proposal and quote management, along with business development and workflow management. These capabilities are essential for industries like construction where managing intricate documents efficiently is crucial. read more →

TeamGram supports sales document management, proposal and quote management, and enhances engagement management. It aids businesses needing efficient engagement strategies, especially in fields like IT where detailed follow-ups are important. read more →

Business Goals

Unanet CRM enhances customer relationships while also focusing on scaling best practices across organizations. It's ideal for companies aiming to grow market share, particularly in large construction projects. read more →

TeamGram emphasizes enhancing customer relationships and acquiring new customers. It's suitable for firms looking to expand their customer base, evident in industries like telecommunications. read more →

Core Features

The standout feature of Unanet CRM is its custom reporting, which helps businesses create tailored reports to meet specific needs, alongside seamless data import and export functionalities. read more →

TeamGram features strong data import and export capabilities, along with custom report options, making it attractive for companies needing detailed analytics to drive customer engagement. read more →

Vendor Support

Vendor support for Unanet CRM involves training and onboarding with 24/7 support availability, reflecting a focus on large enterprises with complex needs. read more →

TeamGram provides chat and email support with 24/7 availability, tailored to support businesses that prefer digital communication channels. read more →

Segments and Industries

Unanet CRM is predominantly used by enterprises in construction and engineering, emphasizing its capacity for handling large-scale, industry-specific operations. read more →

TeamGram is popular among large enterprises in IT, telecommunications, and consumer goods, highlighting its adaptability to customer-focused operations. read more →

Operational Alignment

Unanet CRM aligns with enterprises focusing on comprehensive workflow management, especially suited for structured environments like construction. read more →

TeamGram fits well with large enterprises focusing on engagement management, supporting operations in dynamic industries such as IT. read more →