Overview: Unanet CRM by Cosential and TeamGram as CRM Category solutions.
Unanet CRM by Cosential offers extensive capabilities and features that cater to diverse industries, particularly construction and engineering, with strong document management, proposal handling, and robust custom report options. TeamGram, while offering fewer features, focuses more on relationship management and product management, appealing to sectors like IT and telecommunications. Both products emphasize enhancing customer relationships but vary in operational scopes and industry appeal.
Unanet CRM by Cosential and TeamGram: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Unanet CRM focuses on sales document management and proposal and quote management, along with business development and workflow management. These capabilities are essential for industries like construction where managing intricate documents efficiently is crucial.
TeamGram supports sales document management, proposal and quote management, and enhances engagement management. It aids businesses needing efficient engagement strategies, especially in fields like IT where detailed follow-ups are important.
Business Goals
Unanet CRM enhances customer relationships while also focusing on scaling best practices across organizations. It's ideal for companies aiming to grow market share, particularly in large construction projects.
TeamGram emphasizes enhancing customer relationships and acquiring new customers. It's suitable for firms looking to expand their customer base, evident in industries like telecommunications.
Core Features
The standout feature of Unanet CRM is its custom reporting, which helps businesses create tailored reports to meet specific needs, alongside seamless data import and export functionalities.
TeamGram features strong data import and export capabilities, along with custom report options, making it attractive for companies needing detailed analytics to drive customer engagement.
Vendor Support
Vendor support for Unanet CRM involves training and onboarding with 24/7 support availability, reflecting a focus on large enterprises with complex needs.
TeamGram provides chat and email support with 24/7 availability, tailored to support businesses that prefer digital communication channels.
Segments and Industries
Unanet CRM is predominantly used by enterprises in construction and engineering, emphasizing its capacity for handling large-scale, industry-specific operations.
TeamGram is popular among large enterprises in IT, telecommunications, and consumer goods, highlighting its adaptability to customer-focused operations.
Operational Alignment
Unanet CRM aligns with enterprises focusing on comprehensive workflow management, especially suited for structured environments like construction.
TeamGram fits well with large enterprises focusing on engagement management, supporting operations in dynamic industries such as IT.
Applying your context and needs changes the table
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
