cuspera logo CUSPERA

UpCity vs Broadly: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of UpCity vs. Broadly is based on a specific set of business needs and context. The comparison uses 2244 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing UpCity and Broadly

UpCity, Broadly, Chatmeter Platform, NiceJob, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

UpCity covers Digital Marketing with User Generated Content, Advertisement with Social Media, Content Management with User Generated Content, White Labeling with Promotions, etc.

Broadly focuses on Rating And Review Management, Customer Feedback Management with Website, Engagement Management, Contact List Management, etc.

"A Platform Such As Yours That Is Selective (Attentive To Quality And Proof Of Quality)… Is A Worthwhile Investment In Today’s SEO Climate! " - Margret Wolfson

"We've always had great word-of-mouth referrals, but Broadly's helped us shine online too, which has exponentially boosted our business. " - Eric Mirna

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo UpCity

Focus area

UpCity is better than Broadly for

Software Failure Risk

  • medium

logo Broadly

Focus area

Software Failure Risk

  • medium

About

UpCity: Find Great Digital Marketing Service Providers

Online Customer Review Management Software

Age

2009

2014

Financials

SERIES B

SERIES B

Business Need

Total Processes
(we found evidences for)

60

36

Total Goals
(we found evidences for)

15

8

Top Processes

Evidences indicate better relative satisfaction




content management



engagement management

engaging and following up


generation of new leads


rating and review management


social media management

engaging on social media

scheduling post to social media


social media marketing



influencer marketing


reputation management


training & onboarding


account management



communication management

sending & publishing communications







international marketing



sales document management



customer feedback management

measuring customer satisfaction


campaign management


sales review & feedback



contact list management


helpdesk management


customise loyalty program


loyalty management

customise loyalty program



referral management


Top Goals

Goals Achieved

  • Acquire customers

  • Grow market share

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Scale best practices

  • Improve visibility

  • Launch new products

  • Build brand awareness

  • Increase sales & revenue

  • Establish thought leadership

  • Improve stakeholder relations

  • Improve efficiency

  • Improve brand engagement

  • See 12 more
  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Grow market share

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 5 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • Facebook

  • review sites

  • Facebook page

  • phone calls

  • chat

  • offline

  • mobile

  • Tripadvisor

  • on premises

  • Yelp

  • mobile app

  • trade shows

  • text SMS

  • promotions

  • See 14 more
  • website

  • social media

  • e-mail

  • Facebook

  • review sites

  • Facebook page

  • phone calls

  • chat

  • offline

  • mobile

  • Tripadvisor

  • on premises

  • Yelp

  • mobile app

  • trade shows

  • text SMS

  • promotions

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting