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Userlytics vs Smartsheet: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Userlytics vs. Smartsheet is based on a specific set of business needs and context. The comparison uses 14798 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Userlytics and Smartsheet

Userlytics, and Smartsheet belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Userlytics covers Engagement Management with Website, Sales Call Management with Phone Calls, Customer Feedback Management with Promotions, Advertisement with Website, etc.

Smartsheet focuses on Collaboration, Workflow Management, Sales Document Management, Content Management, etc.

"We started using Userlytics on a Custom Project basis and then upgraded to a Pay As You Go Enterprise plan. Love the quick turnaround, excellent analysis and professional services, and the flexible pricing model that enables us to customize to our s...pecific usability and user experience optimization needs. The feature set is deep and broad, and keeps on growing, and they are very responsive to our suggestions. " - Jonathan Prescott

"We use Smartsheet to work together more collaboratively and effectively, which helps reduce the time our teams spend in unnecessary meetings and allows them to operate more efficiently. " - Joe Loucks

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Userlytics

Focus area

Software Failure Risk

  • medium

logo Smartsheet

Focus area

Smartsheet is better than Userlytics for

Software Failure Risk

  • medium

About

Userlytics: Remote User Testing Platform

The dynamic workspace that moves the business forward

Financials

PRIVATE

SERIES F

Business Need

Total Processes
(we found evidences for)

20

96

Total Goals
(we found evidences for)

5

15

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


sales call management

meeting management


customer feedback management

measuring net promoter score

measuring customer satisfaction



training & onboarding



sales document management

contract management


lead qualification


rating and review management


competitive intelligence



workflow management


sending & publishing communications


tracking & monitoring communications


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


campaign monitoring


campaign analytics


campaign management

campaign monitoring

campaign analytics


products & pricelist management




conference call management


calendar management



creating contact list


contact list management

creating contact list


generation of new leads


business development



creating knowledge base


knowledge management

creating knowledge base


performance management





social media analytics


monitoring social media


social media management

social media analytics

monitoring social media


sales review & feedback


create learning path


courses & assessment

create learning path




billing and invoice management


trade show marketing



international marketing





promotion management


pipeline management


follower management


account management


relationship management


license management




discount management



Top Goals

Goals Achieved

  • Acquire customers

  • Establish thought leadership

  • Improve digital and social presence

  • Scale best practices

  • Enhance customer relationships

  • See 2 more
  • Improve internal communications

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve visibility

  • Improve ROI

  • Improve efficiency

  • Grow market share

  • Enter new markets internationally or locally

  • Manage risk

  • Improve digital and social presence

  • Improve stakeholder relations

  • Shorten ramp up time

  • See 12 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • website

  • mobile

  • video

  • user generated content

  • blogs

  • on premises

  • trade shows

  • point of sale

  • events

  • social media

  • chat

  • promotions

  • Skype

  • games

  • mobile app

  • Facebook

  • Slack

  • display advertisement

  • See 18 more
  • e-mail

  • phone calls

  • offline

  • website

  • mobile

  • video

  • user generated content

  • blogs

  • on premises

  • trade shows

  • point of sale

  • events

  • social media

  • chat

  • promotions

  • Skype

  • games

  • mobile app

  • Facebook

  • Slack

  • display advertisement

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting