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Product Business Settings

Userlytics is popular in Marketing And Advertising, Insurance, and Computer Software industries and is widely used by Enterprise, Mid Market, and Large Enterprise.

Userlytics Product Overview

Userlytics is a dynamic user testing platform designed to gather authentic customer feedback remotely. It focuses on enhancing user experience (UX) and usability for websites and apps. This tool empowers businesses to understand not just what users do, but what drives their actions. By offering a comprehensive suite of UX research tools, Userlytics becomes a one-stop shop for all user research needs. Its resources hub provides valuable insights into user testing, making it easier for teams to collaborate and improve digital experiences.

How satisfied the customers are with Userlytics use-cases

Reviews

"Userlytics has helped our team launch several usability tests over the past six months, and I look forward to continuing our work together. I appreciate their commitment to quality across the research process - from the nuances of user recruiting th...rough test execution and evaluation. Our team has received excellent quality of user responses and actionable feedback." - Lynn Bacigalupo
"We started using Userlytics on a Custom Project basis and then upgraded to a Pay As You Go Enterprise plan. Love the quick turnaround, excellent analysis and professional services, and the flexible pricing model that enables us to customize to our s...pecific usability and user experience optimization needs. The feature set is deep and broad, and keeps on growing, and they are very responsive to our suggestions." - Jonathan Prescott

Userlytics Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Userlytics testimonial

Lynn Bacigalupo

Senior Strategist

Hathway
Userlytics has helped our team launch several usability tests over the past six months, and I look forward to continuing our work together. I appreciate their commitment to quality across the research process - from the nuances of user recruiting through test execution and evaluation. Our team has ...received excellent quality of user responses and actionable feedback.

Testimonial By Lynn Bacigalupo
Userlytics testimonial

Jonathan Prescott

Director of Digital Optimization

Assurant
We started using Userlytics on a Custom Project basis and then upgraded to a Pay As You Go Enterprise plan. Love the quick turnaround, excellent analysis and professional services, and the flexible pricing model that enables us to customize to our specific usability and user experience optimization... needs. The feature set is deep and broad, and keeps on growing, and they are very responsive to our suggestions.

Testimonial By Jonathan Prescott
Userlytics testimonial

Pawel Banhegyi

Research Manager

Conversion Rate Experts
We recently ran two difficult studies with Userlytics for two different clients and for both studies Userlytics managed to find excellent users who were able to provide extremely helpful insights. For the first study, Userlytics was the only company who found a PII safe, secure and GDPR compliant w...ay to source respondents required by our banking client. Additionally, I think our other client will have to sit down when they see we've managed to get both kids and parents interacting with their app in front of the monitor.

Testimonial By Pawel Banhegyi
CUSTOMERS TESTIMONIALS
Userlytics testimonial

Lynn Bacigalupo

Senior Strategist

Hathway
Userlytics has helped our team launch several usability tests over the past six months, and I look forward to continuing our work together. I appreciate their commitment to quality across the research process - from the nuances of user recruiting through test execution and evaluation. Our team has ...received excellent quality of user responses and actionable feedback.

Testimonial By Lynn Bacigalupo
Userlytics testimonial

Jonathan Prescott

Director of Digital Optimization

Assurant
We started using Userlytics on a Custom Project basis and then upgraded to a Pay As You Go Enterprise plan. Love the quick turnaround, excellent analysis and professional services, and the flexible pricing model that enables us to customize to our specific usability and user experience optimization... needs. The feature set is deep and broad, and keeps on growing, and they are very responsive to our suggestions.

Testimonial By Jonathan Prescott
Userlytics testimonial

Pawel Banhegyi

Research Manager

Conversion Rate Experts
We recently ran two difficult studies with Userlytics for two different clients and for both studies Userlytics managed to find excellent users who were able to provide extremely helpful insights. For the first study, Userlytics was the only company who found a PII safe, secure and GDPR compliant w...ay to source respondents required by our banking client. Additionally, I think our other client will have to sit down when they see we've managed to get both kids and parents interacting with their app in front of the monitor.

Testimonial By Pawel Banhegyi

QuillBot - Information Technology And Services - Medium

Userlytics helped QuillBot democratize research by making usability testing accessible to all teams. QuillBot used Userlytics to empower non-researchers, streamline workflows, and enable cross-functi...onal collaboration. The platform supported diverse testing methods and centralized insights. Since March 2024, QuillBot completed 52 projects using Userlytics. This improved research efficiency and supported data-driven product decisions.

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Duluth Trading Company - Retail

Userlytics helped Duluth Trading Company improve its website redesign. Duluth had only one person for UX research and needed more support. Userlytics provided expert guidance and managed user testing.... They ran an unmoderated study to compare filter placements on competitor sites. The research gave Duluth clear insights into user preferences. Duluth used these findings to make better design decisions based on real user feedback.

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A Canadian credit union - Banking

Userlytics helped a Canadian credit union improve its website for new member sign-ups. The credit union wanted clearer, more compelling information for potential members. Userlytics recruited testers... across Canada to review the full prospect journey, from digital ads to the sign-up page. Testers liked the website's clarity but found confusing calls to action and unclear fee explanations. The study revealed missing information and user confusion, leading to hesitancy in joining. Userlytics provided insights to address these UX issues.

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Marketing Architects - Marketing And Advertising

Userlytics helped Marketing Architects test a mortgage and finance webpage for accessibility. The goal was to make mortgage information easy to access for users with vision challenges. Userlytics ran... 60-minute usability interviews with people using screen readers and assistive tools. The study found that small changes, like better headings and color choices, can remove barriers. Clear labels and organized content improved the user experience for everyone.

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Auburn University - Education

Userlytics helped Auburn University improve the user experience of their Raymond J. Harbert College of Business website. Auburn used unmoderated user testing to find pain points and test changes. The...y recruited participants from across North America, including both experienced and new users. The study found users wanted easier access to program details and feedback forms. After making changes, user issues became less severe, though some still struggled to find the feedback form.

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QuillBot - Computer Software

Userlytics helped QuillBot make research easier for everyone on their team. QuillBot used Userlytics to let non-researchers run usability tests and gather feedback. The platform made it simple for di...fferent teams to work together and learn from users. QuillBot could use many testing methods and did not need extra tools. This made research a shared job and improved how QuillBot builds its products.

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User Testing Panel - Recruit the right participants

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Peers used Userlytics for engagement management and call recording

Userlytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Analytics

4.46/5 ★

Read Reviews (23)
Custom Reports

3.37/5 ★

Read Reviews (41)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Analytics

4.46/5 ★

Read Reviews (23)
Custom Reports

3.37/5 ★

Read Reviews (41)

Software Failure Risk Guidance

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for Userlytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Userlytics

Userlytics Corporation News

Product
 

Userlytics | Earns Certification ISO 27001

Userlytics has achieved ISO 27001 certification, enhancing its Information Security Management System. This certification underscores Userlytics' commitment to data protection, aligning with GDPR and other regulatory standards, and offers clients increased trust and security. The certification complements Userlytics' existing competitive advantages in the UX research platform market.

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Product
 

Userlytics Introduces New Features and Joins Inc.5000 | Userlytics

Userlytics has been ranked No. 2871 on the Inc. 5000 list, highlighting its growth in the user experience testing industry. The company has introduced several new features, including First Click Testing, AI UX Insights, and a Figma No-Download Recorder, enhancing its platform's capabilities. These updates aim to improve usability testing for clients worldwide.

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Product
 

New Ux Testing Features | Userlytics

Userlytics has introduced new UX testing features, including Favorite Activities, Multi-device Quantitative Testing, and Mobile Moderation Capability. These enhancements streamline test building and expand device compatibility, allowing for more flexible and inclusive testing environments. The updates aim to improve user feedback gathering and analysis, reinforcing Userlytics' position as a leading remote UX testing platform.

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Userlytics Corporation Profile

Company Name

Userlytics Corporation

Company Website

https://www.userlytics.com/

HQ Location

San Francisco, California

Employees

11-50

Social

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Financials

PRIVATE