Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve ROI
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Grow market share
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Build brand awareness
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Increase sales & revenue
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Acquire customers
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Increase sales & revenue
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Improve internal communications
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Enhance customer relationships
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Improve brand engagement
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Acquire customers
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Improve digital and social presence
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Top Channels
Channels Used
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social media
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mass media
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chat
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offline
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video
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trade shows
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events
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phone calls
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e-mail
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mobile
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mobile app
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on premises
-
website
-
newsletter
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text SMS
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Slack
- See 13 more
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social media
-
mass media
-
chat
-
offline
-
video
-
trade shows
-
events
-
phone calls
-
e-mail
-
mobile
-
mobile app
-
on premises
-
website
-
newsletter
-
text SMS
-
Slack
- See 13 more