Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve digital and social presence
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Improve stakeholder relations
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Improve efficiency
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Improve ROI
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Improve internal communications
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Grow market share
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Enhance customer relationships
Top Channels
Channels Used
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e-mail
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website
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promotions
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text SMS
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social media
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review sites
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offline
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point of sale
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mobile
-
chat
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Slack
-
phone calls
-
coupons
-
events
-
trade shows
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e-mail
-
website
-
promotions
-
text SMS
-
social media
-
review sites
-
offline
-
point of sale
-
mobile
-
chat
-
Slack
-
phone calls
-
coupons
-
events
-
trade shows
- See 12 more