cuspera logo CUSPERA

Yardi Matrix vs BUSINESSNEXT (formerly CRMNEXT): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Yardi Matrix vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 3685 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Yardi Matrix and BUSINESSNEXT (formerly CRMNEXT)

Yardi Matrix, and BUSINESSNEXT (formerly CRMNEXT) belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Yardi Matrix covers Market Research, Market Survey, Competitive Intelligence with Offline, Pipeline Management, etc.

BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

"Yardi Matrix has proven to be a valuable resource in our business. From the individual property level detail, up to the overall industry market conditions, we make informed data driven decisions from the many reports and tools available. The navigat...ion of the program is intuitive, user friendly, and their customer service is truly top-notch. We will continue to use Yardi Matrix in many years to come. " - Bruce Tokarski

"BDI is always committed to enable customers to take control of their financial objectives and goals. With CRMNEXT, we collaboratively work towards achieving BDI’s vision of transforming to a Digital First Bank focused on delivering best-in-class ban...king services enabled through innovative use of technology. The Bank has created a digital customer experience and action platform, leveraging the elasticity and seamless integrations across digital channels and branches. CRMNEXT platform provides a unified view of the customer, maximizing customer lifecycle value with stellar user experience. " - HENNY LIU SVP

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Yardi Matrix

Focus area

Software Failure Risk

  • medium

logo BUSINESSNEXT (formerly CRMNEXT)

Focus area

BUSINESSNEXT (formerly CRMNEXT) is better than Yardi Matrix for

Software Failure Risk

  • low

About

Yardi Matrix: Commercial Real Estate Data and Research

The #1 CRM For Banking And Insurance

Financials

SERIES A

Business Need

Total Processes
(we found evidences for)

11

24

Total Goals
(we found evidences for)

5

5

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


monitoring social media


engaging on social media


social media analytics


social media management

monitoring social media

engaging on social media

social media analytics



campaign monitoring



campaign management

campaign monitoring







contact list management


knowledge management


segmentation and targeting


calendar management


Top Goals

Goals Achieved

  • Grow market share

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • See 2 more
  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more
  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting