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Compare YesInsights vs Enghouse Insights

Comparison Summary

For YesInsights vs Enghouse Insights comparison, Our AI algorithm looked at 322 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using YesInsights and Enghouse Insights to solve their respective business needs.

Pros and cons of YesInsights and Enghouse Insights

YesInsights is more suited to businesses that require Collecting Feedback with E-Mail and Social Media Management with E-Mail where as Enghouse Insights is focused towards Market Research and Helpdesk Management with Phone Calls .

logo YesInsights

Focus area

Software Failure Risk

  • medium

logo Enghouse Insights

Focus area

Enghouse Insights is better than YesInsights for

Software Failure Risk

  • medium

About

Customer feedback tool to get actionable feedback to improve the business and experience

Technology for data-driven decision making

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

12

18

Total Goals
(we found evidences for)

3

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score


social media management


engagement management

engaging and following up



helpdesk management


training & onboarding


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Grow market share

Top Channels

Channels Used

  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more
  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting