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YesInsights vs Spark Chart: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of YesInsights vs. Spark Chart is based on a specific set of business needs and context. The comparison uses 944 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing YesInsights and Spark Chart

YesInsights, and Spark Chart belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

YesInsights covers Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

Spark Chart focuses on Collecting Feedback with Promotions, Social Media Management with Social Media, Training & Onboarding, Market Research with Promotions, etc.

"When I sent a Surveymonkey survey, I might be lucky I if get 10 people to respond.With YesInsights, I got 90 people to respond. " - Eric Siu

"My org relies heavily on survey/market research tools & after vetting out dozens, the decision to go with Spark Chart was the best decision that we could’ve made. All the features that you’d expect are there. Then there are more features that you do...n’t expect and they take the capabilities to a whole new level. With the pricing, compared to the competitors, it’s a no brainer. " - Kyle M

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo YesInsights

Focus area

Software Failure Risk

  • medium

logo Spark Chart

Focus area

Software Failure Risk

  • low

About

Customer feedback tool to get actionable feedback to improve the business and experience

Survey Software to uncover hidden knowledge & ideas

Financials

NA

Business Need

Total Processes
(we found evidences for)

12

29

Total Goals
(we found evidences for)

3

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score


social media management

engaging on social media

scheduling post to social media


communication management

sending & publishing communications


engagement management

engaging and following up


training & onboarding




helpdesk management



workflow management



content management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve efficiency

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • promotions

  • social media

  • e-mail

  • website

  • text SMS

  • phone calls

  • Facebook

  • See 4 more
  • promotions

  • social media

  • e-mail

  • website

  • text SMS

  • phone calls

  • Facebook

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting