Comparison Summary
This comparison report of YetiForce CRM vs. mHelpDesk is based on a specific set of business needs and context. The comparison uses 5158 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing YetiForce CRM and mHelpDesk
YetiForce CRM, LinxCRM, Oracle CRM On Demand, etc., belong to a category of solutions that help CRM, whereas mHelpDesk, FieldEdge, Loc8, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
YetiForce CRM covers Contact List Management with Phone Calls, Sales Document Management, Helpdesk Management with Phone Calls, Workflow Management, etc.
mHelpDesk focuses on Helpdesk Management, Sales Document Management with Mobile, Contact List Management with Mobile, Workflow Management, etc.
"Very complete tool for handling customer information What I like about Yetiforce, is that although it is a free download tool, it is very complete and intuitive " - Italo Pedrosa
"It’s really helped us grow. I can keep all of the customer’s information in there so if I need to look up something in the future or call them for a follow up, I have all of that there, so it’s really helped us organize the whole business. " - Erica M
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About
An open source application that is constantly being improved
mHelpDesk Field Service Management Software
Financials
PRIVATE
M&A
Business Need
Total Processes
(we found evidences for)
29
49
Total Goals
(we found evidences for)
4
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve efficiency
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Increase sales & revenue
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Acquire customers
- See 1 more
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Increase sales & revenue
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Improve stakeholder relations
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Grow market share
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Improve efficiency
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Improve ROI
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Increase customer life time value
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Improve visibility
- See 7 more
Top Channels
Channels Used
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e-mail
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mobile
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phone calls
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website
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mobile app
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chat
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video
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text SMS
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offline
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on premises
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support groups
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user generated content
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blogs
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point of sale
- See 11 more
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e-mail
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mobile
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phone calls
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website
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mobile app
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chat
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video
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text SMS
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offline
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on premises
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support groups
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user generated content
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blogs
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point of sale
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
