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Yext Platform vs Smartsheet: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Yext Platform vs. Smartsheet is based on a specific set of business needs and context. The comparison uses 18975 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Yext Platform and Smartsheet

Yext Platform, Google My Business, uberall, etc., belong to a category of solutions that help Local Marketing, whereas Smartsheet, Egnyte, TeamViewer, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Yext Platform covers Engagement Management, Communication Management with Social Media, Advertisement with Website, Rating And Review Management, etc.

Smartsheet focuses on Collaboration, Workflow Management, Sales Document Management, Content Management, etc.

"Having everything in one central location was really, really helpful during this time — especially as our resources internally had depleted. It was nice to have these external resources that we could lean on. " - Jenny Walker

"Whether it’s a particular sport operational dashboard or a venue operations director dashboard, all our leaders can access real-time data in Smartsheet to more efficiently do their work and streamline the planning of the Games. " - Lonnie Snyder

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Yext Platform

Focus area

Yext Platform is better than Smartsheet for

Software Failure Risk

  • low

logo Smartsheet

Focus area

Smartsheet is better than Yext Platform for

Software Failure Risk

  • medium

About

Yext | The Digital Knowledge Management Platform

The dynamic workspace that moves the business forward

Age

2006

Financials

SERIES F

SERIES F

Business Need

Total Processes
(we found evidences for)

94

96

Total Goals
(we found evidences for)

17

15

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence



communication management

sending & publishing communications

tracking & monitoring communications


rating and review management


social media management

social media analytics

engaging on social media

scheduling post to social media

monitoring social media

managing social media account



reputation management


knowledge management

creating knowledge base


content publishing

searching for content


helpdesk management


customer feedback management

measuring customer satisfaction


competitive intelligence


training & onboarding


generation of new leads


campaign management

campaign analytics




sales document management

contract management

proposal & quote management


products & pricelist management





international marketing


workflow management


contact list management


lead qualification

lead qualification: technographic




sales call management



conversion management






business development


lifetime value management


segmentation and targeting


loyalty management

customise loyalty program


performance management



sales review & feedback






promotion management


discount management



courses & assessment

create learning path


relationship management


conference call management


calendar management



billing and invoice management


trade show marketing



pipeline management


follower management


account management


license management




Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Improve efficiency

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve brand engagement

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Establish thought leadership

  • Improve ROI

  • Launch new products

  • Improve consistency

  • Grow market share

  • Improve stakeholder relations

  • Improve internal communications

  • Shorten ramp up time

  • See 14 more
  • Improve internal communications

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve visibility

  • Improve ROI

  • Improve efficiency

  • Grow market share

  • Enter new markets internationally or locally

  • Manage risk

  • Improve digital and social presence

  • Improve stakeholder relations

  • Shorten ramp up time

  • See 12 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • website

  • mobile

  • video

  • user generated content

  • blogs

  • on premises

  • trade shows

  • point of sale

  • events

  • social media

  • chat

  • promotions

  • Skype

  • games

  • mobile app

  • Facebook

  • Slack

  • display advertisement

  • See 18 more
  • e-mail

  • phone calls

  • offline

  • website

  • mobile

  • video

  • user generated content

  • blogs

  • on premises

  • trade shows

  • point of sale

  • events

  • social media

  • chat

  • promotions

  • Skype

  • games

  • mobile app

  • Facebook

  • Slack

  • display advertisement

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting