Yext Platform Overview

Yext-platform powers multi-location brands' digital presence. Content is created and delivered to any channel, enhancing customer engagement.

Use Cases

Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Yext Platform.

Other use cases:

  • Rating And Review Management
  • Social Media Management
  • Digital Marketing
  • Reputation Management
  • Knowledge Management
  • Content Management
  • Helpdesk Management
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Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Yext Platform.

Other priorities:

  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Scale Best Practices
  • Establish Thought Leadership
  • Improve ROI
  • Launch New Products
  • Improve Consistency
  • Grow Market Share
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Shorten Ramp Up Time
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Yext Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Yext Platform works with different mediums / channels such as Website. and Social Media.

Yext Platform's features include Personalization, SEO, Alerts: Popups & Notifications, etc. and Yext Platform support capabilities include AI Powered, Chat Support, Email Support, etc. also Yext Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"Yext has made something that no one at a central level could ever do as effectively — not at the speed at which digital has made the world work these days." - Nitin Manhar Dhamelia

Yext Platform, Google My Business, uberall, BrightLocal, Synup, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Yext Platform

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Hospital & Health Care

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Yext Platform is popular in Marketing And Advertising, Information Technology And Services, and Hospital & Health Care and is widely used by Small Business, Large Enterprise, and Enterprise.

Comprehensive Insights on Yext Platform Use Cases

What solutions does Yext Platform provide for Engagement Management?

What makes Yext Platform ideal for Communication Management?

How does Yext Platform address your Rating And Review Management Challenges?

How efficiently Does Yext Platform manage your Social Media Management?

58+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Yext Platform solved their Local Marketing needs. Cuspera uses 4439 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Yext Platform testimonial

Nitin Manhar Dhamelia

Group Omni-Search Best Practice Manager

Belron

Yext has made something that no one at a central level could ever do as effectively — not at the speed at which digital has made the world work these days. Testimonial By Nitin Manhar Dhamelia
Yext Platform testimonial

Cédric Ibanez

SEO Manager of Digital Marketing

Air France

With the Yext solution, beyond being able to seamlessly manage the information for our points of sale, Air France is able to better understand the traffic generated by the updates we make, which correspond to more than 3 million monthly views. Testimonial By Cédric Ibanez
Yext Platform testimonial

Chiara Klamp

Head of Global Omnichannel

G-STAR RAW

Yext plays an important role in our continued focus on exceptional customer experience. The platform has saved us a huge amount of time and resources and allowed us to provide consistent information to our customers which builds trust. Testimonial By Chiara Klamp
CUSTOMERS TESTIMONIALS
Yext Platform testimonial

Nitin Manhar Dhamelia

Group Omni-Search Best Practice Manager

Belron

Yext has made something that no one at a central level could ever do as effectively — not at the speed at which digital has made the world work these days. Testimonial By Nitin Manhar Dhamelia
Yext Platform testimonial

Cédric Ibanez

SEO Manager of Digital Marketing

Air France

With the Yext solution, beyond being able to seamlessly manage the information for our points of sale, Air France is able to better understand the traffic generated by the updates we make, which correspond to more than 3 million monthly views. Testimonial By Cédric Ibanez
Yext Platform testimonial

Chiara Klamp

Head of Global Omnichannel

G-STAR RAW

Yext plays an important role in our continued focus on exceptional customer experience. The platform has saved us a huge amount of time and resources and allowed us to provide consistent information to our customers which builds trust. Testimonial By Chiara Klamp

Case Studies

COMPANY INDUSTRY CASE STUDIES
Yext Platform case study
NA
Case Study rue21

rue21 Leverages the Yext Knowledge Engine to Engage Customers at a Local Level

Read More
Yext Platform case study
Hospitality
Hospitality
CASE STUDY Marston’s

Marston’s improved local search visibility and customer engagement using Yext's platform, enhancing online presence and reputation management across multiple locations.

Read More
Yext Platform case study
NA
Case Study Berkshire Hathaway HomeServices Fox & Roach, REALTORS®

Berkshire Hathaway HomeServices Fox & Roach, REALTORS® Improves Discoverability With Yext

Read More

Video

Link Facebook Account with Yext

Video Thumbnail

Frequently Asked Questions(FAQ)

for Yext Platform

What is Yext Platform?

Yext is a marketing platform that provides brand updates to the customers whenever customers require. These are brand verified answers. It retains and maintains relationship with the customers and improve digital and social presence.

Yext's Search Experience Cloud provides their realities on the web by giving brand verified replies on their own website across search engines, maps, apps, voice assistants and chatbots. Yext helps brands take back control of the customer journey.

Yext provides updated information to the customers whenever required. It cleans up the facts about the business across all internal data sources, keeping it consistent within the organization to maintain internal consistency. Its knowledge network ensures answers about the business appear on the local maps, apps, and search engines. Internal systems, website, and mobile app, along with the knowledge network, all belong to a single central source. So, search engines will trust the website and consumers will find it more easily.

What is Yext Platform used for?

Yext Platform is a Local Marketing Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Engagement Management, Advertisement and Communication Management .

What are the top features of Yext Platform?

Personalization, SEO and Alerts: popups & Notifications are some of the top features of Yext Platform.

Who uses Yext Platform?

Yext Platform is used by Marketing And Advertising, Information Technology And Services and Hospital & Health Care among other industries.

What are Yext Platform alternatives?

Google My Business, Uberall, BrightLocal and Synup are popular alternatives for Yext Platform.

Where is Yext Platform located?

Yext Platform is headquartered at One Madison Avenue, 5th Floor, New York, NY 10010.
lightning

Peers used Yext Platform for engagement management and advertisement

Yext Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.69/5

Read Reviews (43)
Analytics

4.19/5

Read Reviews (222)
Custom Reports

3.91/5

Read Reviews (473)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.69/5

Read Reviews (43)
Analytics

4.19/5

Read Reviews (222)
Custom Reports

3.91/5

Read Reviews (473)

Software Failure Risk Guidance

?

for Yext Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Yext Platform

Yext, Inc. News

Yext Integrates Tech for Connected Platform - Daily Research News Online - MrWeb

Yext has launched Yext Scout, an AI search and competitive intelligence agent, following its acquisition of Places Scout. This integration helps monitor client and competitor visibility across traditional and AI search platforms, providing insights and recommendations for improving digital presence.

05/03/2025 - source

Yext launches AI assistant Yext Scout - TipRanks.com

Yext has launched an AI assistant called Yext Scout.

02/03/2025 - source

Arc4 Launches Yext Starters - Speeding Up the Go - To - Market

Arc4 launches "Yext Starters," a service for rapid Local SEO page implementation, leveraging Yext expertise to enhance online presence and customer engagement.

30/01/2025 - source

Yext, Inc. Feeds

Yext Inc (YEXT) Q4 2025 Earnings Call Highlights: Strong EBITDA - GuruFocus

Yext Inc reported strong EBITDA in their Q4 2025 earnings call.

05/03/2025 - source

Yext Announces Third Quarter Fiscal 2025 Results | Business Wire

Yext reported a 13% increase in revenue to $114 million for Q3 fiscal 2025, with a GAAP net loss of $12.8 million. Non-GAAP net income was $15.6 million, and Adjusted EBITDA was $23.1 million. Total ARR rose to $441.8 million.

09/12/2024 - source

Yext Reports Strong Q3 Revenue Growth | Markets Insider

Yext reports strong revenue growth for the third quarter.

09/12/2024 - source

Yext, Inc. Profile

Company Name

Yext, Inc.

Company Website

https://www.yext.com/

Year Founded

2006

HQ Location

One Madison Avenue, 5th Floor, New York, NY 10010

Employees

1001-5000

Social

Financials

SERIES F