Yext Platform Overview

Yext transforms how multi-location brands manage their digital presence. As a leader in the digital presence platform space, Yext empowers businesses to control their brand and local presence across various digital channels. The platform's AI-powered tools enhance efficiency, enabling real-time, data-driven decisions. With Yext, brands can ensure they appear wherever customers are searching, making it a crucial tool for businesses aiming to stand out in competitive markets. The platform's ability to scale workflows from a single interface offers unmatched performance, making it an essential asset for managing both global brands and local outlets effectively.

Use Cases

Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Yext Platform.

Other use cases:

  • Rating And Review Management
  • Social Media Management
  • Digital Marketing
  • Reputation Management
  • Knowledge Management
  • Content Management
  • Helpdesk Management
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Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Yext Platform.

Other priorities:

  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Scale Best Practices
  • Establish Thought Leadership
  • Improve ROI
  • Launch New Products
  • Improve Consistency
  • Grow Market Share
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Shorten Ramp Up Time
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Yext Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Yext Platform works with different mediums / channels such as Website. and Social Media.

Yext Platform's features include Personalization, SEO, Alerts: Popups & Notifications, etc. and Yext Platform support capabilities include AI Powered, Chat Support, Email Support, etc. also Yext Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"Having worked with Yext in a previous role, they were the first technology partner I implemented when I joined The Langham. For me it was part of a checklist of tools and I was on a quest to make Yext a global technology partner. It was a mission-cr...itical element of our digital strategy." - Kasia Rudnik

Yext Platform, BrightLocal, Store Locator Platforms, StoreRocket, uberall, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Yext-platform powers multi-location brands' digital presence. Content is created and delivered to any channel, enhancing customer engagement.

Popular Business Setting

for Yext Platform

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Hospital & Health Care

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Yext Platform is popular in Marketing And Advertising, Information Technology And Services, and Hospital & Health Care and is widely used by Small Business, Large Enterprise, and Enterprise.

Comprehensive Insights on Yext Platform Use Cases

What makes Yext Platform ideal for Engagement Management?

Why is Yext Platform the best choice for Communication Management?

Why is Yext Platform the best choice for Rating And Review Management?

What makes Yext Platform ideal for Social Media Management?

58+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Yext Platform solved their Local Marketing needs. Cuspera uses 4439 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Yext Platform testimonial

Kasia Rudnik

Director of eCommerce

The Langham Hotels

Having worked with Yext in a previous role, they were the first technology partner I implemented when I joined The Langham. For me it was part of a checklist of tools and I was on a quest to make Yext a global technology partner. It was a mission-critical element of our digital strategy. Testimonial By Kasia Rudnik
Yext Platform testimonial

Richard Oritz

Senior Manager, Business Analytics

Bayada

Yext was a significantly better value, and could offer us exponentially more opportunities for local engagement than our previous vendor. Testimonial By Richard Oritz
Yext Platform testimonial

Jenny Walker

Director of Digital Engagement

CHRISTUS Health

Having everything in one central location was really, really helpful during this time — especially as our resources internally had depleted. It was nice to have these external resources that we could lean on. Testimonial By Jenny Walker
CUSTOMERS TESTIMONIALS
Yext Platform testimonial

Kasia Rudnik

Director of eCommerce

The Langham Hotels

Having worked with Yext in a previous role, they were the first technology partner I implemented when I joined The Langham. For me it was part of a checklist of tools and I was on a quest to make Yext a global technology partner. It was a mission-critical element of our digital strategy. Testimonial By Kasia Rudnik
Yext Platform testimonial

Richard Oritz

Senior Manager, Business Analytics

Bayada

Yext was a significantly better value, and could offer us exponentially more opportunities for local engagement than our previous vendor. Testimonial By Richard Oritz
Yext Platform testimonial

Jenny Walker

Director of Digital Engagement

CHRISTUS Health

Having everything in one central location was really, really helpful during this time — especially as our resources internally had depleted. It was nice to have these external resources that we could lean on. Testimonial By Jenny Walker

Case Studies

Restaurants

CASE STUDY Fazoli's

Yext helped Fazoli's rebuild its digital presence. Fazoli's used Yext Location Listings and SEO Landing Pages to update restaurant data and improve local search results. The company made it easier to... show accurate menus and business hours for each location. Fazoli's saw a 3.6x growth in online sales after using Yext. Customer engagement improved with better online information and local search visibility.

Marketing and Advertising

CASE STUDY SureFire Local

Yext helps SureFire Local manage online listings, boost reputation, and drive search discoverability. SureFire Local needed a single solution to let customers update local listings without using many... systems. Yext's APIs let SureFire Local automate listings management and improve efficiency. Customers can update their listings in real time through SureFire Local's dashboard. Yext's Publisher Network gives SureFire Local's customers access to over 200 publishers. This helps SureFire Local's customers improve their Google search traffic and online visibility.

Food & Beverages

CASE STUDY Salvatore's Pizza

Yext helped Salvatore's Pizza manage its online presence as it grew to over 30 locations. The brand faced challenges with inaccurate listings and outdated menu information, which hurt search visibili...ty and online orders. Using the Yext platform, Salvatore's updated business details and menu items across 175 digital services, including Google and Facebook. This improved their search rankings and made it easier for customers to find accurate information. The solution led to more online orders and better customer experiences.

Health, Wellness and Fitness

CASE STUDY McFIT

Yext helped McFIT manage digital listings for over 250 branches. McFIT needed a way to make it easier for people to find their gyms online. Yext let them update and control all their location data fr...om one place. The platform synced information to search engines, maps, and social media. McFIT used Yext to track reviews and compare performance with competitors. This made it easier to spot problems and improve their services.

Information Technology and Services

CASE STUDY Thryv

Yext Listings helps Thryv automate business listing updates for small business clients. Thryv integrated Yext into their own platform, syncing 1.4 million profile updates across 163,000 locations and... over 200 publishers in 2023. Locations connected to more than 75% of the publisher network saw 43% more clicks on Google. Thryv relies on Yext's APIs and support to operate efficiently with a lean team. The partnership saves Thryv's customers up to 20 hours per week.

Telecommunications

CASE STUDY Cox Communications

Yext Site Search helped Cox Communications answer customer questions online. Cox used Yext to update brand info across 175 digital services and improve its website search. The new search tool uses na...tural language processing to match user questions with answers. Cox saw a 51% increase in site search conversion rate. Repeat on-site searches dropped by 59%. The solution made it easier for customers to find what they need.

Video

Link Facebook Account with Yext

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Frequently Asked Questions(FAQ)

for Yext Platform

What is Yext Platform?

Yext is a marketing platform that provides brand updates to the customers whenever customers require. These are brand verified answers. It retains and maintains relationship with the customers and improve digital and social presence.

Yext's Search Experience Cloud provides their realities on the web by giving brand verified replies on their own website across search engines, maps, apps, voice assistants and chatbots. Yext helps brands take back control of the customer journey.

Yext provides updated information to the customers whenever required. It cleans up the facts about the business across all internal data sources, keeping it consistent within the organization to maintain internal consistency. Its knowledge network ensures answers about the business appear on the local maps, apps, and search engines. Internal systems, website, and mobile app, along with the knowledge network, all belong to a single central source. So, search engines will trust the website and consumers will find it more easily.

What is Yext Platform used for?

Yext Platform is a Local Marketing Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Engagement Management, Advertisement and Communication Management .

What are the top features of Yext Platform?

Personalization, SEO and Alerts: popups & Notifications are some of the top features of Yext Platform.

Who uses Yext Platform?

Yext Platform is used by Marketing And Advertising, Information Technology And Services and Hospital & Health Care among other industries.

What are Yext Platform alternatives?

BrightLocal, Store Locator Platforms, StoreRocket and Uberall are popular alternatives for Yext Platform.

Where is Yext Platform located?

Yext Platform is headquartered at One Madison Avenue, 5th Floor, New York, NY 10010.
lightning

Peers used Yext Platform for engagement management and advertisement

Yext Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.69/5 ★

Read Reviews (43)
Analytics

4.19/5 ★

Read Reviews (222)
Custom Reports

3.91/5 ★

Read Reviews (473)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.69/5 ★

Read Reviews (43)
Analytics

4.19/5 ★

Read Reviews (222)
Custom Reports

3.91/5 ★

Read Reviews (473)

Software Failure Risk Guidance

?

for Yext Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Yext Platform

Yext, Inc. News

Product

Yext Launches Research Program to Power the Future of SEO and Marketing Strategy - Business Wire

Yext has launched Yext Research, a new program aimed at providing marketers and SEO professionals with data-driven insights, benchmarks, and trends in brand visibility. The initiative will help organizations understand evolving SEO and marketing strategies, supporting better decision-making in digital marketing.

Product

Yext Launches Research Program to Power the Future of SEO and Marketing Strategy

Yext has launched a new research program focused on advancing SEO and marketing strategy. The initiative aims to generate actionable insights for brands seeking to improve digital discoverability and optimize their online presence. By leveraging proprietary data and AI-driven analysis, Yext intends to help businesses adapt to evolving search engine algorithms and consumer behaviors.

Financial

Yext (YEXT) Expected to Announce Earnings on Monday - MarketBeat

Yext is scheduled to announce its quarterly earnings results on Tuesday, providing an update on its financial performance for the recent period.

Executive

Yext Appoints Allan Tang as New Accounting Officer - TipRanks.com

Yext has appointed Allan Tang as its new Accounting Officer, strengthening the companys financial leadership team. This executive move is aimed at supporting Yexts ongoing financial operations and strategic growth initiatives.

Yext, Inc. Profile

Company Name

Yext, Inc.

Company Website

https://www.yext.com/

Year Founded

2006

HQ Location

One Madison Avenue, 5th Floor, New York, NY 10010

Employees

1001-5000

Social

Financials

SERIES F