Yext Platform Overview
Yext transforms how multi-location brands manage their digital presence. As a leader in the digital presence platform space, Yext empowers businesses to control their brand and local presence across various digital channels. The platform's AI-powered tools enhance efficiency, enabling real-time, data-driven decisions. With Yext, brands can ensure they appear wherever customers are searching, making it a crucial tool for businesses aiming to stand out in competitive markets. The platform's ability to scale workflows from a single interface offers unmatched performance, making it an essential asset for managing both global brands and local outlets effectively.
Use Cases
Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Yext Platform.
Business Priorities
Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Yext Platform.
Yext Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Yext Platform works with different mediums / channels such as Website. and Social Media.
Yext Platform's features include Personalization, SEO, Alerts: Popups & Notifications, etc. and Yext Platform support capabilities include AI Powered, Chat Support, Email Support, etc. also Yext Platform analytics capabilities include Analytics, and Custom Reports.
Reviews
"Having worked with Yext in a previous role, they were the first technology partner I implemented when I joined The Langham. For me it was part of a checklist of tools and I was on a quest to make Yext a global technology partner. It was a mission-cr...itical element of our digital strategy." - Kasia Rudnik
Peer review evidence (same sources as the product rating summary)
"...Yext was a significantly better value, and could offer us exponentially more opportunities for local engagement than our previous vendor...." Testimonial by Richard Oritz, Senior Manager, Business Analytics, Bayada
"...They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites...." Case Study Romeo’s Pizza
"...Any time I run into a problem with Facebook, a duplicate listing, or an issue with a publisher, I let them know and they take care of it immediately," says Reinhardt...." Case Study KOA
Yext Platform, BrightLocal, Store Locator Platforms, StoreRocket, uberall, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Yext-platform powers multi-location brands' digital presence. Content is created and delivered to any channel, enhancing customer engagement.
Popular Business Setting
for Yext Platform
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Hospital & Health Care
Popular in
- Small Business
- Large Enterprise
- Enterprise
Yext Platform is popular in Marketing And Advertising, Information Technology And Services, and Hospital & Health Care and is widely used by Small Business, Large Enterprise, and Enterprise.
Yext Platform Customer wins, Customer success stories, Case studies
What Are the key features of Yext Platform for Engagement Management?
How can Yext Platform enhance your Advertisement process?
What makes Yext Platform ideal for Communication Management?
How efficiently Does Yext Platform manage your Rating And Review Management?
11 buyers and buying teams have used Cuspera to assess how well Yext Platform solved their Local Marketing needs. Cuspera uses 4439 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Having worked with Yext in a previous role, they were the first technology partner I implemented when I joined The Langham. For me it was part of a checklist of tools and I was on a quest to make Yext a global technology partner. It was a mission-critical element of our digital strategy. Testimonial By Kasia Rudnik |
|
We see it as our mission to help customers and provide them with a comprehensive service by taking their views seriously and dealing with them. Testimonial By Thorsten Becker |
|
The retailers who will be knocking it out of the park will be the retailers who figure out how to leverage their physical presence in a digital world. It’s the whole omni-channel play. That is exactly what we are embarking on here at rue21. That’s what Yext enables us to do so well. Testimonial By Joel Layton |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kasia Rudnik Director of eCommerce The Langham Hotels |
Having worked with Yext in a previous role, they were the first technology partner I implemented when I joined The Langham. For me it was part of a checklist of tools and I was on a quest to make Yext a global technology partner. It was a mission-critical element of our digital strategy. Testimonial By Kasia Rudnik |
|
Thorsten Becker Head of SEO Sixt |
We see it as our mission to help customers and provide them with a comprehensive service by taking their views seriously and dealing with them. Testimonial By Thorsten Becker |
|
Joel Layton VP of Digital Marketing rue21 |
The retailers who will be knocking it out of the park will be the retailers who figure out how to leverage their physical presence in a digital world. It’s the whole omni-channel play. That is exactly what we are embarking on here at rue21. That’s what Yext enables us to do so well. Testimonial By Joel Layton |
Link Facebook Account with Yext
Frequently Asked Questions (FAQ)
What buyers ask before choosing Yext Platform
What is Yext Platform?
Yext is a marketing platform that provides brand updates to the customers whenever customers require. These are brand verified answers. It retains and maintains relationship with the customers and improve digital and social presence.
Yext's Search Experience Cloud provides their realities on the web by giving brand verified replies on their own website across search engines, maps, apps, voice assistants and chatbots. Yext helps brands take back control of the customer journey.
Yext provides updated information to the customers whenever required. It cleans up the facts about the business across all internal data sources, keeping it consistent within the organization to maintain internal consistency. Its knowledge network ensures answers about the business appear on the local maps, apps, and search engines. Internal systems, website, and mobile app, along with the knowledge network, all belong to a single central source. So, search engines will trust the website and consumers will find it more easily.
What is Yext Platform used for?
What are the top features of Yext Platform?
Who uses Yext Platform?
What are Yext Platform alternatives?
Where is Yext Platform located?
Peers used Yext Platform for engagement management and advertisement
Yext Platform Competitors
Yext Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (43) |
| Analytics | Read Reviews (222) |
| Custom Reports | Read Reviews (473) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (43) |
| Analytics | Read Reviews (222) |
| Custom Reports | Read Reviews (473) |
Yext Platform Integrations
Yext Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Yext Platform
Software Failure Risk Guidance
?for Yext Platform
Overall Risk Meter
Top Failure Risks for Yext Platform
Yext, Inc. News
Yext to Announce Second Quarter Fiscal Year 2027 Financial Results on September 1, 2026
Yext will announce its second quarter fiscal year 2027 financial results on September 1, 2026.
Yext Appoints Cynthia Paul to Board of Directors
Yext has appointed Cynthia Paul as an independent director on its Board of Directors. Ms. Paul, with over 24 years of investment experience in the technology sector, currently serves as the CEO and CIO of Lynrock Lake LP. Her expertise is expected to enhance Yext's strategic growth and governance as the company advances in AI-driven agentic marketing.
Yext Appoints Cynthia Paul to its Board of Directors
Yext has appointed Cynthia Paul as an independent director on its Board of Directors. Paul brings over 24 years of investment experience, particularly in the technology sector, and currently serves as the Chief Investment Officer and CEO of Lynrock Lake LP. Her expertise is expected to contribute to Yext's strategic growth and shareholder value.
Yext Opens Platform for Agentic Marketing Execution
Yext has opened its platform for agentic marketing execution, enabling enterprise marketing teams to access brand-verified data and competitive intelligence through various interfaces. The platform supports AI workflows, offering insights into local market performance and competitive positioning. Key features include the Yext Knowledge Graph and Scout, providing real-time intelligence and execution capabilities.
Yext, Inc. Profile
HQ Location
One Madison Avenue, 5th Floor, New York, NY 10010
Employees
1001-5000
Social
Financials
SERIES F
How does Yext Platform address your Social Media Management Challenges?