Yext Platform Overview

Yext-platform powers multi-location brands' digital presence. Content is created and delivered to any channel, enhancing customer engagement.

Use Cases

Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Yext Platform.

Other use cases:

  • Rating And Review Management
  • Social Media Management
  • Digital Marketing
  • Reputation Management
  • Knowledge Management
  • Content Management
  • Helpdesk Management
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Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Yext Platform.

Other priorities:

  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Scale Best Practices
  • Establish Thought Leadership
  • Improve ROI
  • Launch New Products
  • Improve Consistency
  • Grow Market Share
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Shorten Ramp Up Time
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Yext Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Yext Platform works with different mediums / channels such as Website. and Social Media.

Yext Platform's features include Personalization, SEO, Alerts: Popups & Notifications, etc. and Yext Platform support capabilities include AI Powered, Chat Support, Email Support, etc. also Yext Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"The ability to update business information, respond to reviews, and get a holistic view of analytics from a central dashboard were key differentiators that set Yext apart. We needed an advanced platform to support us, and that's why the Yext Search ...Experience Cloud was out top choice." - Bert Middendorp

Yext Platform, Google My Business, uberall, BrightLocal, Synup, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Yext Platform

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Hospital & Health Care

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Yext Platform is popular in Marketing And Advertising, Information Technology And Services, and Hospital & Health Care and is widely used by Small Business, Large Enterprise, and Enterprise.

Comprehensive Insights on Yext Platform Use Cases

Why is Yext Platform the best choice for Engagement Management?

Why is Yext Platform the best choice for Communication Management?

What benefits does Yext Platform offer for Rating And Review Management?

Why is Yext Platform the best choice for Social Media Management?

58+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Yext Platform solved their Local Marketing needs. Cuspera uses 4439 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Yext Platform testimonial

Bert Middendorp

Manager of eCommerce

hunkemoller

The ability to update business information, respond to reviews, and get a holistic view of analytics from a central dashboard were key differentiators that set Yext apart. We needed an advanced platform to support us, and that's why the Yext Search Experience Cloud was out top choice. Testimonial By Bert Middendorp
Yext Platform testimonial

Nitin Manhar Dhamelia

Group Omni-Search Best Practice Manager

Belron

Yext has made something that no one at a central level could ever do as effectively — not at the speed at which digital has made the world work these days. Testimonial By Nitin Manhar Dhamelia
Yext Platform testimonial

LaGenia Watkins

Marketing Assistant

LasikPlus

Searching content on the site was made easier with Yext Answers, and we saw our searches increase. In just our first week, the number of people using the search bar was astounding. Testimonial By LaGenia Watkins
CUSTOMERS TESTIMONIALS
Yext Platform testimonial

Bert Middendorp

Manager of eCommerce

hunkemoller

The ability to update business information, respond to reviews, and get a holistic view of analytics from a central dashboard were key differentiators that set Yext apart. We needed an advanced platform to support us, and that's why the Yext Search Experience Cloud was out top choice. Testimonial By Bert Middendorp
Yext Platform testimonial

Nitin Manhar Dhamelia

Group Omni-Search Best Practice Manager

Belron

Yext has made something that no one at a central level could ever do as effectively — not at the speed at which digital has made the world work these days. Testimonial By Nitin Manhar Dhamelia
Yext Platform testimonial

LaGenia Watkins

Marketing Assistant

LasikPlus

Searching content on the site was made easier with Yext Answers, and we saw our searches increase. In just our first week, the number of people using the search bar was astounding. Testimonial By LaGenia Watkins

Case Studies

COMPANY INDUSTRY CASE STUDIES
Yext Platform case study
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Case Study Enterprise Holdings

Yext Provides a Scalable Solution for Enterprise Holding's 6,000 Locations

Read More
Yext Platform case study
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Case Study Deutsche Telekom

Deutsche Telekom Manage Reviews, Boost High-Intent Clicks With Yext.

Read More
Yext Platform case study
NA
Case Study Burger King

Yext Is Burger King France's Secret Sauce for Digital Marketing

Read More

Video

Link Facebook Account with Yext

Video Thumbnail

Frequently Asked Questions(FAQ)

for Yext Platform

What is Yext Platform?

Yext is a marketing platform that provides brand updates to the customers whenever customers require. These are brand verified answers. It retains and maintains relationship with the customers and improve digital and social presence.

Yext's Search Experience Cloud provides their realities on the web by giving brand verified replies on their own website across search engines, maps, apps, voice assistants and chatbots. Yext helps brands take back control of the customer journey.

Yext provides updated information to the customers whenever required. It cleans up the facts about the business across all internal data sources, keeping it consistent within the organization to maintain internal consistency. Its knowledge network ensures answers about the business appear on the local maps, apps, and search engines. Internal systems, website, and mobile app, along with the knowledge network, all belong to a single central source. So, search engines will trust the website and consumers will find it more easily.

What is Yext Platform used for?

Yext Platform is a Local Marketing Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Engagement Management, Advertisement and Communication Management .

What are the top features of Yext Platform?

Personalization, SEO and Alerts: popups & Notifications are some of the top features of Yext Platform.

Who uses Yext Platform?

Yext Platform is used by Marketing And Advertising, Information Technology And Services and Hospital & Health Care among other industries.

What are Yext Platform alternatives?

Google My Business, Uberall, BrightLocal and Synup are popular alternatives for Yext Platform.

Where is Yext Platform located?

Yext Platform is headquartered at One Madison Avenue, 5th Floor, New York, NY 10010.
lightning

Peers used Yext Platform for engagement management and advertisement

Yext Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.69/5 ★

Read Reviews (43)
Analytics

4.19/5 ★

Read Reviews (222)
Custom Reports

3.91/5 ★

Read Reviews (473)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.69/5 ★

Read Reviews (43)
Analytics

4.19/5 ★

Read Reviews (222)
Custom Reports

3.91/5 ★

Read Reviews (473)

Software Failure Risk Guidance

?

for Yext Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Yext Platform

Yext, Inc. News

Yext Expands AI Review Generation to Include Third-Party Sites - Business Wire

Yext is expanding its AI review generation feature to include reviews from third-party sites.

07/10/2024 - source

Yext Expands AI Review Generation to Include Third-Party Sites - StockTitan

Yext is expanding its AI review generation service to include reviews on third-party sites.

07/10/2024 - source

Yext Completes Acquisition of Hearsay Systems

Yext completes acquisition of Hearsay Systems.

31/07/2024 - source

Yext, Inc. Feeds

Yext Announces Third Quarter Fiscal 2025 Results | Business Wire

Yext reported a 13% increase in revenue to $114 million for Q3 fiscal 2025, with a GAAP net loss of $12.8 million. Non-GAAP net income was $15.6 million, and Adjusted EBITDA was $23.1 million. Total ARR rose to $441.8 million.

09/12/2024 - source

Yext Reports Strong Q3 Revenue Growth | Markets Insider

Yext reports strong revenue growth for the third quarter.

09/12/2024 - source

Earnings call transcript: Yext misses EPS, revenue beats forecast - Investing.com

Yext's earnings call revealed it missed its earnings per share target but exceeded revenue forecasts.

08/12/2024 - source

Yext, Inc. Profile

Company Name

Yext, Inc.

Company Website

https://www.yext.com/

Year Founded

2006

HQ Location

One Madison Avenue, 5th Floor, New York, NY 10010

Employees

1001-5000

Social

Financials

SERIES F