Yext Platform Overview
Yext transforms how multi-location brands manage their digital presence. As a leader in the digital presence platform space, Yext empowers businesses to control their brand and local presence across various digital channels. The platform's AI-powered tools enhance efficiency, enabling real-time, data-driven decisions. With Yext, brands can ensure they appear wherever customers are searching, making it a crucial tool for businesses aiming to stand out in competitive markets. The platform's ability to scale workflows from a single interface offers unmatched performance, making it an essential asset for managing both global brands and local outlets effectively.
Use Cases
Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Yext Platform.
Business Priorities
Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Yext Platform.
Yext Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Yext Platform works with different mediums / channels such as Website. and Social Media.
Yext Platform's features include Personalization, SEO, Alerts: Popups & Notifications, etc. and Yext Platform support capabilities include AI Powered, Chat Support, Email Support, etc. also Yext Platform analytics capabilities include Analytics, and Custom Reports.
Reviews
"In big-ticket retail, most customers make purchases every few years, so every interaction with our brand matters. That’s what led me to online reviews — I began to wonder how we could start capturing these more efficiently to improve customer engage...ment and response. Unlike most retailers who silo social into a separate category, we place the same amount of weight on both in-store and online reviews. That is why I am so happy that we have Yext in our corner." - David Buckley
Peer review evidence (same sources as the product rating summary)
"...By gaining greater insights, and the ability to engage with customer reviews directly from a central hub, Salvatore's is able to create a better customer experience in all of its restaurants driving more positive reviews in turn. ..." Case Study Salvatore’s
"...They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites...." Case Study Kiehl’s
"...At launch, Yext also pulled in 6,700 historical reviews from Specsavers listings providing visibility into brand reputation across publishers over time...." Case Study Specsavers
Yext Platform, BrightLocal, Store Locator Platforms, StoreRocket, uberall, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Yext-platform powers multi-location brands' digital presence. Content is created and delivered to any channel, enhancing customer engagement.
Popular Business Setting
for Yext Platform
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Hospital & Health Care
Popular in
- Small Business
- Large Enterprise
- Enterprise
Yext Platform is popular in Marketing And Advertising, Information Technology And Services, and Hospital & Health Care and is widely used by Small Business, Large Enterprise, and Enterprise.
Yext Platform Customer wins, Customer success stories, Case studies
What Are the key features of Yext Platform for Engagement Management?
How does Yext Platform facilitate Advertisement?
What makes Yext Platform ideal for Communication Management?
What makes Yext Platform ideal for Rating And Review Management?
11 buyers and buying teams have used Cuspera to assess how well Yext Platform solved their Local Marketing needs. Cuspera uses 4439 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
In big-ticket retail, most customers make purchases every few years, so every interaction with our brand matters. That’s what led me to online reviews — I began to wonder how we could start capturing these more efficiently to improve customer engagement and response. Unlike most retailers who silo ...social into a separate category, we place the same amount of weight on both in-store and online reviews. That is why I am so happy that we have Yext in our corner. |
|
Using Yext, we now have an accurate view of our brand information and an easy way to update our location data from the branches at any time. Testimonial By Christophe Collinet |
|
We can’t plan ahead for unexpected crises — like fires, snow storms, hurricanes, or a pandemic. But the ability to open and close practices quickly, and manage that information all in one place, has been a huge efficiency for us. Testimonial By Fred Menko |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
David Buckley CMO SEARS HOMETOWN AND OUTLET STORES (SHOS) |
In big-ticket retail, most customers make purchases every few years, so every interaction with our brand matters. That’s what led me to online reviews — I began to wonder how we could start capturing these more efficiently to improve customer engagement and response. Unlike most retailers who silo ...social into a separate category, we place the same amount of weight on both in-store and online reviews. That is why I am so happy that we have Yext in our corner. |
|
Christophe Collinet Director of Marketing & Strategy Fitness First |
Using Yext, we now have an accurate view of our brand information and an easy way to update our location data from the branches at any time. Testimonial By Christophe Collinet |
|
Fred Menko Vice President of Marketing Advantage Dental |
We can’t plan ahead for unexpected crises — like fires, snow storms, hurricanes, or a pandemic. But the ability to open and close practices quickly, and manage that information all in one place, has been a huge efficiency for us. Testimonial By Fred Menko |
Link Facebook Account with Yext
Frequently Asked Questions (FAQ)
What buyers ask before choosing Yext Platform
What is Yext Platform?
Yext is a marketing platform that provides brand updates to the customers whenever customers require. These are brand verified answers. It retains and maintains relationship with the customers and improve digital and social presence.
Yext's Search Experience Cloud provides their realities on the web by giving brand verified replies on their own website across search engines, maps, apps, voice assistants and chatbots. Yext helps brands take back control of the customer journey.
Yext provides updated information to the customers whenever required. It cleans up the facts about the business across all internal data sources, keeping it consistent within the organization to maintain internal consistency. Its knowledge network ensures answers about the business appear on the local maps, apps, and search engines. Internal systems, website, and mobile app, along with the knowledge network, all belong to a single central source. So, search engines will trust the website and consumers will find it more easily.
What is Yext Platform used for?
What are the top features of Yext Platform?
Who uses Yext Platform?
What are Yext Platform alternatives?
Where is Yext Platform located?
Peers used Yext Platform for engagement management and advertisement
Yext Platform Competitors
Yext Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (43) |
| Analytics | Read Reviews (222) |
| Custom Reports | Read Reviews (473) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (43) |
| Analytics | Read Reviews (222) |
| Custom Reports | Read Reviews (473) |
Yext Platform Integrations
Yext Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Yext Platform
Software Failure Risk Guidance
?for Yext Platform
Overall Risk Meter
Top Failure Risks for Yext Platform
Yext, Inc. News
Yext Reports Strong Q2 Revenue Growth
Yext reported a strong Q2 fiscal 2027 with $111.1 million in revenue and a 31% adjusted EBITDA margin. The company acquired GoShine to enhance brand-level visibility for AI search and released a prototype of Corvo AI for small businesses. CEO Michael Walrath highlighted growth in enterprise ARR and AI product expansion as key drivers.
Yext Expands Agentic Capabilities to Grow AI Visibility for Enterprise Brands and Small Businesses
Yext has expanded its agentic marketing platform, enhancing AI visibility and AEO optimization with Scout, and launched Corvo AI for SMBs. These updates aim to improve brand visibility across AI surfaces and provide proactive marketing recommendations for small businesses. The new capabilities have shown significant improvements in inbound leads and AI visibility.
Yext to Announce Second Quarter Fiscal Year 2027 Financial Results on September 1, 2026
Yext will announce its second quarter fiscal year 2027 financial results on September 1, 2026.
Yext to Announce Second Quarter Fiscal Year 2027 Financial Results on September 1, 2026
Yext will announce its second quarter fiscal year 2027 financial results on September 1, 2026, before the market opens.
Yext, Inc. Profile
HQ Location
One Madison Avenue, 5th Floor, New York, NY 10010
Employees
1001-5000
Social
Financials
SERIES F
What Are the key features of Yext Platform for Social Media Management?