Yext Platform Overview
Yext transforms how multi-location brands manage their digital presence. As a leader in the digital presence platform space, Yext empowers businesses to control their brand and local presence across various digital channels. The platform's AI-powered tools enhance efficiency, enabling real-time, data-driven decisions. With Yext, brands can ensure they appear wherever customers are searching, making it a crucial tool for businesses aiming to stand out in competitive markets. The platform's ability to scale workflows from a single interface offers unmatched performance, making it an essential asset for managing both global brands and local outlets effectively.
Use Cases
Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Yext Platform.
Business Priorities
Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Yext Platform.
Yext Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Yext Platform works with different mediums / channels such as Website. and Social Media.
Yext Platform's features include Personalization, SEO, Alerts: Popups & Notifications, etc. and Yext Platform support capabilities include AI Powered, Chat Support, Email Support, etc. also Yext Platform analytics capabilities include Analytics, and Custom Reports.
Reviews
"A lot of customers still find the business online by searching 'Italian restaurant near me'. With so many Pizza places, Fazaoli's doesn't fall into the typical categories one normally thinks of, and Yext helps us show people who we are." - Will Hanrahan
Yext Platform, BrightLocal, Store Locator Platforms, StoreRocket, uberall, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Yext-platform powers multi-location brands' digital presence. Content is created and delivered to any channel, enhancing customer engagement.
Popular Business Setting
for Yext Platform
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Hospital & Health Care
Popular in
- Small Business
- Large Enterprise
- Enterprise
Yext Platform is popular in Marketing And Advertising, Information Technology And Services, and Hospital & Health Care and is widely used by Small Business, Large Enterprise, and Enterprise.
Comprehensive Insights on Yext Platform Use Cases
How does Yext Platform facilitate Engagement Management?
What solutions does Yext Platform provide for Advertisement?
What benefits does Yext Platform offer for Communication Management?
How can Yext Platform enhance your Rating And Review Management process?
11 buyers and buying teams have used Cuspera to assess how well Yext Platform solved their Local Marketing needs. Cuspera uses 4439 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
A lot of customers still find the business online by searching 'Italian restaurant near me'. With so many Pizza places, Fazaoli's doesn't fall into the typical categories one normally thinks of, and Yext helps us show people who we are. Testimonial By Will Hanrahan |
|
While we do bring things to the table, Yext's people help us grow in our understanding of opportunities. They roll with the punches and are constantly willing to offer insights into ideas that might not have occurred to us. Teaming up with Yext has been a great experience for us. Testimonial By Jeff Large |
|
We’ve used Yext to publish our menu within Google, which has helped us rank not only for certain keywords — which has been a major goal for us — but also provide users with the instant responses. Now with Yext, we can provide them brand verified answers to their questions right away. Testimonial By Jill Adams |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Will Hanrahan Digital Marketing Manager Fazoli's |
A lot of customers still find the business online by searching 'Italian restaurant near me'. With so many Pizza places, Fazaoli's doesn't fall into the typical categories one normally thinks of, and Yext helps us show people who we are. Testimonial By Will Hanrahan |
|
Jeff Large Manager,Digital Content BrookDale |
While we do bring things to the table, Yext's people help us grow in our understanding of opportunities. They roll with the punches and are constantly willing to offer insights into ideas that might not have occurred to us. Teaming up with Yext has been a great experience for us. Testimonial By Jeff Large |
|
Jill Adams Vice President of Marketing Qdoba |
We’ve used Yext to publish our menu within Google, which has helped us rank not only for certain keywords — which has been a major goal for us — but also provide users with the instant responses. Now with Yext, we can provide them brand verified answers to their questions right away. Testimonial By Jill Adams |
Case Studies
CASE STUDY Booker Group Limited
CASE STUDY Domino's
CASE STUDY Brookdale
CASE STUDY FedEx
CASE STUDY IHG Hotels & Resorts
CASE STUDY Ochsner Health
Video
Link Facebook Account with Yext
Frequently Asked Questions(FAQ)
for Yext Platform
What is Yext Platform?
Yext is a marketing platform that provides brand updates to the customers whenever customers require. These are brand verified answers. It retains and maintains relationship with the customers and improve digital and social presence.
Yext's Search Experience Cloud provides their realities on the web by giving brand verified replies on their own website across search engines, maps, apps, voice assistants and chatbots. Yext helps brands take back control of the customer journey.
Yext provides updated information to the customers whenever required. It cleans up the facts about the business across all internal data sources, keeping it consistent within the organization to maintain internal consistency. Its knowledge network ensures answers about the business appear on the local maps, apps, and search engines. Internal systems, website, and mobile app, along with the knowledge network, all belong to a single central source. So, search engines will trust the website and consumers will find it more easily.
What is Yext Platform used for?
What are the top features of Yext Platform?
Who uses Yext Platform?
What are Yext Platform alternatives?
Where is Yext Platform located?
Peers used Yext Platform for engagement management and advertisement
Yext Platform Competitors
Yext Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (43) |
| Analytics | Read Reviews (222) |
| Custom Reports | Read Reviews (473) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (43) |
| Analytics | Read Reviews (222) |
| Custom Reports | Read Reviews (473) |
Yext Platform Integrations
Yext Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Yext Platform
Software Failure Risk Guidance
?for Yext Platform
Overall Risk Meter
Top Failure Risks for Yext Platform
Yext, Inc. News
Yext sees Q2 results 'within or better' than guidance range - TipRanks.com
Yext anticipates its fiscal Q2 2026 results to meet or exceed previous guidance, with adjusted EPS projected at 12c-13c and revenue between $111M-$111.5M. Analysts expect an EPS of 12c and revenue of $111.22M. Yext will release these results in early September but has withdrawn guidance for the rest of fiscal 2026.
Roth sees 'no specific timetable' for Yext next steps after CEO bid - TipRanks
Yext CEO Michael Walrath has proposed acquiring all outstanding shares of the company at $9.00 per share. Roth Capital analyst Rohit Kulkarni notes there's no specific timetable for the next steps and suggests Yext could be valued at $11.25 per share based on EBITDA multiples. Roth maintains a Buy rating with a $9.50 price target on Yext shares.
Yext Report: AI Search Gains Consumer Trust | National Business | joplinglobe.com
Yext released "The Rise of AI Search Archetypes" report, highlighting how AI tools are reshaping consumer trust and brand visibility. The study examines global trends in AI adoption for brand discovery and evaluation.
Yext Launches Research Program to Power the Future of SEO and Marketing Strategy - Business Wire
Yext has launched Yext Research, a new program aimed at providing marketers and SEO professionals with data-driven insights, benchmarks, and trends in brand visibility. The initiative will help organizations understand evolving SEO and marketing strategies, supporting better decision-making in digital marketing.
Yext, Inc. Profile
HQ Location
One Madison Avenue, 5th Floor, New York, NY 10010
Employees
1001-5000
Social
Financials
SERIES F
What solutions does Yext Platform provide for Social Media Management?