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Compare Yotpo vs RaveCapture ''formerly TrustSpot''

Comparison Summary

For Yotpo vs RaveCapture ''formerly TrustSpot'' comparison, Our AI algorithm looked at 7133 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Yotpo and RaveCapture ''formerly TrustSpot'' to solve their respective business needs.

Pros and cons of Yotpo and RaveCapture ''formerly TrustSpot''

Yotpo is more suited to businesses that require Advertisement with Social Media and Engagement Management with Website where as RaveCapture ''formerly TrustSpot'' is focused towards Rating And Review Management with Social Media and Customer Feedback Management with Promotions .

logo Yotpo

Focus area

Yotpo is better than RaveCapture ''formerly TrustSpot'' for

Software Failure Risk

  • low

logo RaveCapture ''formerly TrustSpot''

Focus area

Software Failure Risk

  • medium

About

eCommerce Marketing Platform to Accelerate Growth

Turn Ordinary Customers into Raving Fans

Age

2011

Financials

SERIES D

Business Need

Total Processes
(we found evidences for)

86

31

Total Goals
(we found evidences for)

17

10

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


social media management

scheduling post to social media

engaging on social media

social media analytics


rating and review management


content publishing


communication management

sending & publishing communications

tracking & monitoring communications


revenue cycle management


customise loyalty program

identify target customers


customer feedback management

measuring customer satisfaction

measuring net promoter score


personalized marketing


helpdesk management


referral management


training & onboarding


lifetime value management



generation of new leads


sales document management

contract management

proposal & quote management


campaign management



international marketing



products & pricelist management


sales review & feedback





social media marketing



contact list management





competitive intelligence



workflow management


segmentation and targeting


sales incentive management


promotion management


community building



advocacy management


influencer marketing




Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve brand engagement

  • Increase sales & revenue

  • Improve ROI

  • Build brand awareness

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve consistency

  • Scale best practices

  • Launch new products

  • Grow market share

  • Reduce bounce

  • Improve efficiency

  • Increase average basket value

  • Improve visibility

  • See 14 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve brand engagement

  • Increase customer life time value

  • Improve ROI

  • Improve consistency

  • Scale best practices

  • Grow market share

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more
  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting