Yotpo Overview

Yotpo is a commerce marketing cloud offering advanced solutions for reviews, visual marketing, loyalty, and referrals. It enables customer acquisition, content moderation, and performance analytics in one platform.

Use Cases

Customers recommend Advertisement, Engagement Management, Social Media Management, as the business use cases that they have been most satisfied with while using Yotpo.

Other use cases:

  • Rating And Review Management
  • Content Management
  • Sending & Publishing Communications
  • Revenue Cycle Management
  • Loyalty Management
  • Customer Feedback Management
  • Personalized Marketing
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Yotpo.

Other priorities:

  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Improve ROI
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Improve Consistency
  • Scale Best Practices
  • Launch New Products
  • Grow Market Share
  • Reduce Bounce
  • Improve Efficiency
  • Increase Average Basket Value
  • Improve Visibility
See all business priorities See less business priorities

Yotpo Use-Cases and Business Priorities: Customer Satisfaction Data

Yotpo works with different mediums / channels such as Social Media. Website. Facebook etc.

Yotpo's features include Widgets, Personalization, Landing Page, etc. and Yotpo support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Yotpo analytics capabilities include Custom Reports, and Analytics.

Reviews

"Constant innovation is the most important thing, I think, in this world. You can't just sit on your hands and hope that that one thing you did right continues. I think, like UNTUCKit, Yotpo is trying to innovate all the time." - Alberto Corral

Yotpo, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Yotpo

Top Industries

  • Consumer Goods
  • Health, Wellness and Fitness
  • Sports

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Yotpo is popular in Consumer Goods, Health, Wellness And Fitness, and Sports and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Yotpo Use Cases

How can Yotpo enhance your Engagement Management process?

How can Yotpo optimize your Social Media Management Workflow?

What makes Yotpo ideal for Rating And Review Management?

How can Yotpo optimize your Content Management Workflow?

52+ more Business Use Cases

14 buyers and buying teams have used Cuspera to assess how well Yotpo solved their Reviews and Reputation needs. Cuspera uses 6551 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Yotpo testimonial

Alberto Corral

Director of Marketing

UNTUCKit

Constant innovation is the most important thing, I think, in this world. You can't just sit on your hands and hope that that one thing you did right continues. I think, like UNTUCKit, Yotpo is trying to innovate all the time. Testimonial By Alberto Corral
Yotpo testimonial

Steve Madden

CEO

Steve Madden

Yotpo's agile and single-platform approach improves our ability to provide a unified customer experience, not just for Steve Madden but across Testimonial By Steve Madden
Yotpo testimonial

PJ Utsi

Chief Creative Officer

Vaimo

Businesses can simply no longer ignore the power of UGC. It’s a hugely cost-effective method for building a brand and driving growth, while providing a smoother purchasing experience. Testimonial By PJ Utsi
CUSTOMERS TESTIMONIALS
Yotpo testimonial

Alberto Corral

Director of Marketing

UNTUCKit

Constant innovation is the most important thing, I think, in this world. You can't just sit on your hands and hope that that one thing you did right continues. I think, like UNTUCKit, Yotpo is trying to innovate all the time. Testimonial By Alberto Corral
Yotpo testimonial

Steve Madden

CEO

Steve Madden

Yotpo's agile and single-platform approach improves our ability to provide a unified customer experience, not just for Steve Madden but across Testimonial By Steve Madden
Yotpo testimonial

PJ Utsi

Chief Creative Officer

Vaimo

Businesses can simply no longer ignore the power of UGC. It’s a hugely cost-effective method for building a brand and driving growth, while providing a smoother purchasing experience. Testimonial By PJ Utsi

Case Studies

Food & Beverages

CASE STUDY Ripple Foods

Ripple Foods achieved significant success with Yotpo's subscriptions, launching in 0 weeks and gaining 0% of sales from subscriptions, with a higher average order value from subscribers.

Apparel & Fashion

CASE STUDY nat'v Basics

Homegrown brand nat'v Basics achieved a 33% increase in orders and 40% cost savings using Yotpo Email, boosting their sustainability-focused fashion business.

Apparel & Fashion

CASE STUDY Princess Polly

Princess Polly achieved a 64x ROI through SMS marketing, with 43% monthly subscriber growth and 10x higher ROI from loyalty members.

Food & Beverages

CASE STUDY Naked Harvest

Naked Harvest improved retention, achieving 60% savings with Yotpo Email, doubled ROI from Loyalty, and increased average order value among top-tier members.

Apparel & Fashion

CASE STUDY PSD Underwear

PSD Underwear increased retention and customer engagement with Yotpo, achieving higher orders, ROI, and repeat purchases through personalized loyalty and SMS strategies.

Food & Beverages

CASE STUDY Tenderly Rooted

Tenderly Rooted boosted customer retention and revenue using Yotpo's subscriptions and SMS/email marketing, achieving significant increases in customer lifetime value and SMS program ROI.

Video

Introducing Yotpo Subscriptions!

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Frequently Asked Questions(FAQ)

for Yotpo

What is Yotpo?

Yotpo is a user-generated content marketing platform that provides advanced solutions for building brand value, customer experience, visual marketing, loyalty and referrals. It is suited for e-commerce marketers looking to accelerate growth by enabling advocacy and maximizing customer lifetime value.

It features SMS marketing, Reviews & Ratings, Loyalty & Referrals, Visual Marketing and easy integration. It allows to moderate, measure and optimize all your content in one platform.

It offers content generation through reviews, community Q&A, photos, social curation and on-site social proof. It allows to acquire customers through custom-designed customer experience, on-site conversions, referral programs, visitor’s email, campaigns and traffic acquisitions. It provides with measurable ROI, dashboards, customer management, consumer insights, program and performance analytics.

What is Yotpo used for?

Yotpo is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Advertisement, Engagement Management and Social Media Management .

What are the top features of Yotpo?

Widgets, Personalization and Landing page are some of the top features of Yotpo.

Who uses Yotpo?

Yotpo is used by Consumer Goods, Health, Wellness And Fitness and Sports among other industries.

What are Yotpo alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for Yotpo.

Where is Yotpo located?

Yotpo is headquartered at 33 West 19th Street, 5th floor, New York City, NY 10011, USA.
lightning

Peers used Yotpo for advertisement and engagement management

Yotpo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.57/5 ★

Read Reviews (34)
Custom Reports

3.99/5 ★

Read Reviews (1042)
Analytics

3.85/5 ★

Read Reviews (324)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.57/5 ★

Read Reviews (34)
Custom Reports

3.99/5 ★

Read Reviews (1042)
Analytics

3.85/5 ★

Read Reviews (324)

Software Failure Risk Guidance

?

for Yotpo

Overall Risk Meter

Low Medium High

Top Failure Risks for Yotpo

Yotpo, Ltd Profile

Company Name

Yotpo, Ltd

Company Website

https://www.yotpo.com/

Year Founded

2011

HQ Location

33 West 19th Street, 5th floor, New York City, NY 10011, USA

Employees

251-500

Social

Financials

SERIES D