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Compare Zendesk Sell vs BUSINESSNEXT '' formerly CRMNEXT ''

Comparison Summary

For Zendesk Sell vs BUSINESSNEXT '' formerly CRMNEXT '' comparison, Our AI algorithm looked at 6595 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Zendesk Sell and BUSINESSNEXT '' formerly CRMNEXT '' to solve their respective business needs.

Pros and cons of Zendesk Sell and BUSINESSNEXT '' formerly CRMNEXT ''

Zendesk Sell is more suited to businesses that require Communication Management with E-Mail and Engagement Management where as BUSINESSNEXT '' formerly CRMNEXT '' is focused towards Lead Management with E-Mail and Service Management .

Both Zendesk Sell and BUSINESSNEXT '' formerly CRMNEXT '' are CRM software, peers recommend Zendesk Sell for call recording and sales call management where as BUSINESSNEXT '' formerly CRMNEXT '' is more known for offer management and loan management .

logo Zendesk Sell

Focus area

Zendesk Sell is better than BUSINESSNEXT '' formerly CRMNEXT '' for

Software Failure Risk

  • medium

logo BUSINESSNEXT '' formerly CRMNEXT ''

Focus area

BUSINESSNEXT '' formerly CRMNEXT '' is better than Zendesk Sell for

Software Failure Risk

  • low

About

Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams

The #1 CRM For Banking And Insurance

Age

2007

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

89

24

Total Goals
(we found evidences for)

9

5

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


contact list management

creating contact list


sales call management

meeting management



sales document management

proposal & quote management

contract management


lead qualification

lead qualification: demographic

lead qualification: behavioural





generation of new leads


training & onboarding



pipeline management



workflow management


conversion management


relationship management


social media management

social media analytics

managing social media account


discount management


promotion management



campaign management

campaign monitoring



opportunity management


account management


business development



rating and review management


sales review & feedback




follower management



products & pricelist management


competitive intelligence


social media marketing





performance management


influencer marketing


customer feedback management



content management


knowledge management


segmentation and targeting





calendar management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Improve navigation

  • Enter new markets internationally or locally

  • See 6 more
  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more
  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting