Zendesk Sell Overview
Zendesk Sell is a sales CRM software that boosts productivity and pipeline visibility for sales teams. Friction is eliminated, enabling more sales.
Use Cases
Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using Zendesk Sell.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zendesk Sell.
Zendesk Sell Use-Cases and Business Priorities: Customer Satisfaction Data
Zendesk Sell works with different mediums / channels such as E-Mail. Phone Calls. and Mobile.
Zendesk Sell's features include Recording, Dashboard, Personalization, etc. and Zendesk Sell support capabilities include Email Support, Phone Support, Chat Support, etc. also Zendesk Sell analytics capabilities include Analytics, and Custom Reports.
Reviews
"Thanks to Zendesk Sell among other investments, we have unlocked new sales capacity. Our sales reps now have 80 percent of their time freed up for proactive selling, up from just 50 percent before. As sales leaders, that’s something we greatly appre...ciate and value." - Jim Dugan
Peer review evidence (same sources as the product rating summary)
"...- Simple input for contact information for different clients and potential clients - Super easy to create deals and potential purchases for clients - Schedule appointments, set reminders, and send emails all from within the program - Check metrics and numbers of different members of the sales team for different times and situations...." Peer review by Trent E., Owner & Operator
"...and I never miss a followup with base...." Peer review by Ryan C, Business Development, Marketing and Advertising
"...Easy to use and effective, this app is key to staying on top of a long list of contacts at various stages of the sales process...." Peer review by Hans Bultema, Owner, 88 CS BOOKS
Zendesk Sell, Less Annoying CRM, Novocall, Teamgate CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zendesk Sell
Top Industries
- Consumer Services
- Consumer Goods
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Zendesk Sell is popular in Consumer Services, Consumer Goods, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Zendesk Sell Customer wins, Customer success stories, Case studies
How efficiently Does Zendesk Sell manage your Communication Management?
What solutions does Zendesk Sell provide for Engagement Management?
How does Zendesk Sell facilitate Contact List Management?
What solutions does Zendesk Sell provide for Lead Tracking?
How can Zendesk Sell optimize your Call Recording Workflow?
10 buyers and buying teams have used Cuspera to assess how well Zendesk Sell solved their CRM needs. Cuspera uses 3046 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Thanks to Zendesk Sell among other investments, we have unlocked new sales capacity. Our sales reps now have 80 percent of their time freed up for proactive selling, up from just 50 percent before. As sales leaders, that’s something we greatly appreciate and value. Testimonial By Jim Dugan |
|
We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience. Testimonial By Simon Rodriguez |
|
Zendesk Sell has improved our sales productivity. We have redistributed sales force efforts to more promising projects and the accuracy of the monthly revenue forecast increased from 30% to 10% deviation. Testimonial By Nataliya Agafonova |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jim Dugan Chief Revenue Officer Galls |
Thanks to Zendesk Sell among other investments, we have unlocked new sales capacity. Our sales reps now have 80 percent of their time freed up for proactive selling, up from just 50 percent before. As sales leaders, that’s something we greatly appreciate and value. Testimonial By Jim Dugan |
|
Simon Rodriguez Senior Vice President and Chief Digital Officer Staples Canada |
We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience. Testimonial By Simon Rodriguez |
|
Nataliya Agafonova Chief Operating Officer Intermind |
Zendesk Sell has improved our sales productivity. We have redistributed sales force efforts to more promising projects and the accuracy of the monthly revenue forecast increased from 30% to 10% deviation. Testimonial By Nataliya Agafonova |
International Rescue Committee (IRC) - Nonprofit - Large
Zendesk AI helps IRC-CEO scale trust with human dignity
Five Iron Golf - Leisure And Recreation - Medium
Zendesk's Momentum Shows Contact Centers are Racing to End Silos as ...
Zendesk Sell Review: Overview: Key Features: Pros And Cons: And Similar Products
Frequently Asked Questions (FAQ)
What buyers ask before choosing Zendesk Sell
What is Zendesk Sell?
Zendesk Sell is a sales CRM software designed for the sales and marketing professionals to help them enhance productivity, processes, and pipeline visibility.
Some of the primary features offered by the tool include Email tracking & notifications, activity reporting, mobile CRM and email automation. To help connect with the customers, the tool provides Click to call, Log and record every call, Scripts and notes, send a text and call analytics. Also to facilitate sales, the tool offers creation of targeted prospect lists, contact searching and verification, and intelligent lead recommendations.
The software offers integrations and APIs to facilitate creation of right connection and get a wholistic view.
What is Zendesk Sell used for?
What are the top features of Zendesk Sell?
Who uses Zendesk Sell?
What are Zendesk Sell alternatives?
Where is Zendesk Sell located?
Peers used Zendesk Sell for communication management and engagement management
Zendesk Sell Competitors
Zendesk Sell Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (69) |
| Custom Reports | Read Reviews (377) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (69) |
| Custom Reports | Read Reviews (377) |
Zendesk Sell Integrations
Zendesk Sell integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zendesk Sell
Software Failure Risk Guidance
?for Zendesk Sell
Overall Risk Meter
Top Failure Risks for Zendesk Sell
Zendesk News
Zendesk Support Assistant for Microsoft 365 Now Available on Microsoft AppSource
Zendesk has launched the Zendesk Support Assistant for Microsoft 365, now available on Microsoft AppSource. This integration allows IT, HR, and service teams to manage support workflows, resolve tickets, and escalate issues within Microsoft 365 applications like Teams and Outlook, leveraging AI-powered workflows.
Zendesk AI Voice Solution Signals a Shift Away From Legacy Contact Centers
Zendesk's AI voice solution is transforming contact centers by integrating voice with digital channels, enhancing customer service. The solution, part of Zendesk's Resolution Platform, has seen strong global adoption, especially in enterprises with 250-750 agents. It combines Amazon Connect's telephony with Zendesk's AI, offering a unified workspace for seamless customer interactions.
Zendesk Expands AI Customer Support for Banks and Lenders
Zendesk expands its AI-powered customer support solutions for banks and lenders, enabling financial institutions to automate high-volume requests and reduce wait times. The platform integrates AI agents for tasks like PIN resets and balance inquiries, while ensuring compliance with data privacy standards. Zendesk's dual-workforce model combines AI with human agents to enhance efficiency and maintain service quality.
Zendesk's Momentum Shows Contact Centers are Racing to End Silos as ...
Zendesk's AI-native voice solution has gained significant traction, securing over 100 contact center opportunities and a 4,000-seat deployment within a year. The solution integrates voice with digital channels, enhancing omnichannel service. Zendesk's platform combines Amazon Connect's telephony with AI, offering a unified service experience. This reflects a shift towards integrated customer service models.
Zendesk Profile
HQ Location
1019 Market St, San Francisco, CA 94103
Employees
1001-5000
Social
Financials
IPO
