Zendesk Sell Overview
Zendesk Sell is a sales CRM software that boosts productivity and pipeline visibility for sales teams. Friction is eliminated, enabling more sales.
Use Cases
Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using Zendesk Sell.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zendesk Sell.
Zendesk Sell Use-Cases and Business Priorities: Customer Satisfaction Data
Zendesk Sell works with different mediums / channels such as E-Mail. Phone Calls. and Mobile.
Zendesk Sell's features include Recording, Dashboard, Personalization, etc. and Zendesk Sell support capabilities include Email Support, Phone Support, Chat Support, etc. also Zendesk Sell analytics capabilities include Analytics, and Custom Reports.
Reviews
"We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently ...collaborate and improve the customer experience." - Simon Rodriguez
Zendesk Sell, Less Annoying CRM, Novocall, Teamgate CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zendesk Sell
Top Industries
- Consumer Services
- Consumer Goods
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Zendesk Sell is popular in Consumer Services, Consumer Goods, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Zendesk Sell Customer wins, Customer success stories, Case studies
How efficiently Does Zendesk Sell manage your Communication Management?
What benefits does Zendesk Sell offer for Engagement Management?
Why is Zendesk Sell the best choice for Contact List Management?
How efficiently Does Zendesk Sell manage your Lead Tracking?
How does Zendesk Sell address your Call Recording Challenges?
10 buyers and buying teams have used Cuspera to assess how well Zendesk Sell solved their CRM needs. Cuspera uses 3046 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience. Testimonial By Simon Rodriguez |
|
Thanks to Zendesk Sell among other investments, we have unlocked new sales capacity. Our sales reps now have 80 percent of their time freed up for proactive selling, up from just 50 percent before. As sales leaders, that’s something we greatly appreciate and value. Testimonial By Jim Dugan |
|
The Sell solution is so modern and simple, and it was intuitive for our account managers right out of the box. Testimonial By Nora Raisanen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Simon Rodriguez Senior Vice President and Chief Digital Officer Staples Canada |
We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience. Testimonial By Simon Rodriguez |
|
Jim Dugan Chief Revenue Officer Galls |
Thanks to Zendesk Sell among other investments, we have unlocked new sales capacity. Our sales reps now have 80 percent of their time freed up for proactive selling, up from just 50 percent before. As sales leaders, that’s something we greatly appreciate and value. Testimonial By Jim Dugan |
|
Nora Raisanen R&D Platform Manager Polaris |
The Sell solution is so modern and simple, and it was intuitive for our account managers right out of the box. Testimonial By Nora Raisanen |
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Read more →Zendesk Sell Review: Overview: Key Features: Pros And Cons: And Similar Products
Frequently Asked Questions(FAQ)
for Zendesk Sell
What is Zendesk Sell?
Zendesk Sell is a sales CRM software designed for the sales and marketing professionals to help them enhance productivity, processes, and pipeline visibility.
Some of the primary features offered by the tool include Email tracking & notifications, activity reporting, mobile CRM and email automation. To help connect with the customers, the tool provides Click to call, Log and record every call, Scripts and notes, send a text and call analytics. Also to facilitate sales, the tool offers creation of targeted prospect lists, contact searching and verification, and intelligent lead recommendations.
The software offers integrations and APIs to facilitate creation of right connection and get a wholistic view.
What is Zendesk Sell used for?
What are the top features of Zendesk Sell?
Who uses Zendesk Sell?
What are Zendesk Sell alternatives?
Where is Zendesk Sell located?
Peers used Zendesk Sell for communication management and engagement management
Zendesk Sell Competitors
Zendesk Sell Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (69) |
| Custom Reports | Read Reviews (377) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (69) |
| Custom Reports | Read Reviews (377) |
Zendesk Sell Integrations
Zendesk Sell integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zendesk Sell
Software Failure Risk Guidance
?for Zendesk Sell
Overall Risk Meter
Top Failure Risks for Zendesk Sell
Zendesk News
Zendesk to Deliver Secure, AI-Powered Employee Service Solutions Through Expanded ...
Zendesk has expanded its integration with Microsoft by launching two new AI-powered solutions: Microsoft Agent 365 and Zendesk Agent for Microsoft 365 Copilot. These integrations enhance employee service by embedding Zendesk's AI-driven support within Microsoft 365 tools, improving efficiency and security for IT, HR, and Finance teams. The solutions aim to streamline operations and deliver seamless support experiences.
Zendesk Security Breach: Phishing Campaign Targets Customer Data | Meyka
Zendesk experienced a security breach due to a phishing campaign exploiting Cloudflare Pages, jeopardizing customer data. The attack involved fake login screens, emphasizing the need for enhanced cybersecurity measures. Businesses are urged to adopt stronger digital defenses, including regular updates and advanced threat detection systems, to protect sensitive information and maintain trust.
Zendesk named leader for AI-first customer service by Gartner - New Zealand
Zendesk has been recognized as a Leader in the 2025 Gartner Magic Quadrant for CRM Customer Engagement Centre, attributed to its AI-first Resolution Platform. This platform integrates AI and automation to enhance customer and employee service, delivering billions of resolutions annually. Zendesk's AI tools are expected to be used by over 20,000 customers by year-end, supporting various industries and functions.
Zendesk Unveils Powerful New AI Capabilities Within the Resolution Platform to Accelerate ...
Zendesk has launched its Resolution Platform, featuring AI agents capable of resolving up to 80% of customer support requests. The platform includes no-code tools, AI Reasoning Controls, and a consolidated knowledge graph. Zendesk's CEO highlighted the acquisition of Ultimate, a startup enhancing AI-driven interactions. The company emphasizes outcome-based pricing, where customers pay for resolved issues, aiming to reduce costs and improve satisfaction.
Zendesk Profile
HQ Location
1019 Market St, San Francisco, CA 94103
Employees
1001-5000
Social
Financials
IPO
