Zendesk Sell Overview
Zendesk Sell is a sales CRM software that boosts productivity and pipeline visibility for sales teams. Friction is eliminated, enabling more sales.
Use Cases
Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using Zendesk Sell.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zendesk Sell.
Zendesk Sell Use-Cases and Business Priorities: Customer Satisfaction Data
Zendesk Sell works with different mediums / channels such as E-Mail. Phone Calls. and Mobile.
Zendesk Sell's features include Recording, Dashboard, Personalization, etc. and Zendesk Sell support capabilities include Email Support, Phone Support, Chat Support, etc. also Zendesk Sell analytics capabilities include Analytics, and Custom Reports.
Reviews
"Thanks to Zendesk Sell among other investments, we have unlocked new sales capacity. Our sales reps now have 80 percent of their time freed up for proactive selling, up from just 50 percent before. As sales leaders, that’s something we greatly appre...ciate and value." - Jim Dugan
Peer review evidence (same sources as the product rating summary)
"...Base is a pretty powerful CRM arhat checks all of my boxes- email tracking, clean interface, customizable pipelines, and more good stuff...." Peer review by Gillian W, Product and Community Specialist, Computer Software
"...Communication, follow-up and organization...." Peer review by Shannon G, Director of Enterprise Sales- Western Region, Education
"...Creating and maintaining contacts in BASE was pretty easy and intuitive...." Peer review by Harrison Bond, Computer Software
Zendesk Sell, Less Annoying CRM, Novocall, Teamgate CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zendesk Sell
Top Industries
- Consumer Services
- Consumer Goods
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Zendesk Sell is popular in Consumer Services, Consumer Goods, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Zendesk Sell Customer wins, Customer success stories, Case studies
What benefits does Zendesk Sell offer for Communication Management?
How does Zendesk Sell address your Engagement Management Challenges?
What Are the key features of Zendesk Sell for Contact List Management?
What makes Zendesk Sell ideal for Lead Tracking?
How does Zendesk Sell facilitate Call Recording?
10 buyers and buying teams have used Cuspera to assess how well Zendesk Sell solved their CRM needs. Cuspera uses 3046 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Thanks to Zendesk Sell among other investments, we have unlocked new sales capacity. Our sales reps now have 80 percent of their time freed up for proactive selling, up from just 50 percent before. As sales leaders, that’s something we greatly appreciate and value. Testimonial By Jim Dugan |
|
Zendesk Sell has improved our sales productivity. We have redistributed sales force efforts to more promising projects and the accuracy of the monthly revenue forecast increased from 30% to 10% deviation. Testimonial By Nataliya Agafonova |
|
The Sell solution is so modern and simple, and it was intuitive for our account managers right out of the box. Testimonial By Nora Raisanen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jim Dugan Chief Revenue Officer Galls |
Thanks to Zendesk Sell among other investments, we have unlocked new sales capacity. Our sales reps now have 80 percent of their time freed up for proactive selling, up from just 50 percent before. As sales leaders, that’s something we greatly appreciate and value. Testimonial By Jim Dugan |
|
Nataliya Agafonova Chief Operating Officer Intermind |
Zendesk Sell has improved our sales productivity. We have redistributed sales force efforts to more promising projects and the accuracy of the monthly revenue forecast increased from 30% to 10% deviation. Testimonial By Nataliya Agafonova |
|
Nora Raisanen R&D Platform Manager Polaris |
The Sell solution is so modern and simple, and it was intuitive for our account managers right out of the box. Testimonial By Nora Raisanen |
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Zendesk Sell Review: Overview: Key Features: Pros And Cons: And Similar Products
Frequently Asked Questions (FAQ)
What buyers ask before choosing Zendesk Sell
What is Zendesk Sell?
Zendesk Sell is a sales CRM software designed for the sales and marketing professionals to help them enhance productivity, processes, and pipeline visibility.
Some of the primary features offered by the tool include Email tracking & notifications, activity reporting, mobile CRM and email automation. To help connect with the customers, the tool provides Click to call, Log and record every call, Scripts and notes, send a text and call analytics. Also to facilitate sales, the tool offers creation of targeted prospect lists, contact searching and verification, and intelligent lead recommendations.
The software offers integrations and APIs to facilitate creation of right connection and get a wholistic view.
What is Zendesk Sell used for?
What are the top features of Zendesk Sell?
Who uses Zendesk Sell?
What are Zendesk Sell alternatives?
Where is Zendesk Sell located?
Peers used Zendesk Sell for communication management and engagement management
Zendesk Sell Competitors
Zendesk Sell Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (69) |
| Custom Reports | Read Reviews (377) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (69) |
| Custom Reports | Read Reviews (377) |
Zendesk Sell Integrations
Zendesk Sell integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zendesk Sell
Software Failure Risk Guidance
?for Zendesk Sell
Overall Risk Meter
Top Failure Risks for Zendesk Sell
Zendesk News
Zendesk hires David Hall-Johnston as CTO for APAC - Mi3
Zendesk has appointed David Hall-Johnston as CTO for Asia Pacific and Japan. Based in Melbourne, he will focus on accelerating AI adoption among Zendesk's clientele, aligning the company's technology strategy with regional needs. His appointment is part of Zendesk's strategy to enhance regional technology leadership and AI integration.
Zendesk appoints David Hall-Johnston as CTO for APAC | Digital News Asia
Zendesk has appointed David Hall-Johnston as the chief technology officer for Asia Pacific and Japan. Based in Melbourne, he will lead the regional technology strategy, focusing on scaling AI adoption across service operations. Hall-Johnston brings over two decades of enterprise technology experience, previously serving as CTO for Dell Technologies in Australia and New Zealand.
Zendesk names David Hall-Johnston APAC technology chief - IT Brief Australia
Zendesk has appointed David Hall-Johnston as Chief Technology Officer for Asia Pacific and Japan. Based in Melbourne, he will oversee regional technology strategy and work with customers on AI adoption. His appointment aligns with Zendesk's focus on expanding AI use in customer service and employee support across the region.
Zendesk adds real-time voice translation for contact centres
Zendesk has launched Real-Time Voice Translation for its Contact Centre, enabling two-way translation during live customer service calls. This feature allows agents and customers to communicate in their preferred languages without switching channels. It aims to streamline multilingual support, reduce staffing pressures, and improve call routing by issue rather than language. Initially available through a closed early access program, this tool highlights Zendesk's focus on enhancing voice support within its service portfolio.
Zendesk Profile
HQ Location
1019 Market St, San Francisco, CA 94103
Employees
1001-5000
Social
Financials
IPO
