Home Demand Generation Lead Generation Novocall

Novocall: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Novocall
Brand: Novocall
Rating: 4.77 (456 reviews)

4.77 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Callback and Call Scheduling Software Features | Novocall

Novocall Overview

Novocall addresses the challenge of capturing and nurturing leads for small to medium-sized businesses by offering a cloud-based business phone system. This solution facilitates the automation of cold call campaigns and provides detailed tracking of inbound calls, linking them to their marketing sources. The system integrates seamlessly with existing tools, enhancing lead conversion rates. Notably, businesses using Novocall's callback system have reported up to a 300% increase in inbound leads. By streamlining lead management and offering precise call tracking, Novocall enhances the effectiveness of marketing strategies, ultimately contributing to improved ROI for SMBs.

Use Cases

Customers recommend Sales Call Management, Engaging And Following Up, Communication Management, as the business use cases that they have been most satisfied with while using Novocall.

Other use cases:

Contact List Management
Generation Of New Leads
Lead Management
Capturing Leads
Social Media Analytics
Account Management
Advertisement

See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Novocall.

Other priorities:

Enhance Customer Relationships
Enter New Markets Internationally Or Locally
Improve ROI
Launch New Products

See all business priorities See less business priorities

Novocall Use-Cases and Business Priorities: Customer Satisfaction Data

Novocall works with different mediums / channels such as Phone Calls. Website. Text SMS etc.

Novocall's features include Widgets, Personalization, Recording, etc. and Novocall support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Novocall analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I love how easy this makes it for clients to contact us form any where on our page...." Peer review by Verified Reviewer, Events Services

Novocall, Aloware, Zendesk Sell, Cirrus Insight, Gryphon.ai, etc., all belong to a category of solutions that help Lead Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Novocall's click-to-call software enables lead capture via website calls. Inbound leads are efficiently managed using Novocall's widget.

Popular Business Setting

for Novocall

Top Industries

Marketing and Advertising
Education
Internet

Popular in

Small Business
Mid Market
Enterprise

Novocall is popular in Marketing And Advertising, Education, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Novocall Use Cases

How efficiently Does Novocall manage your Sales Call Management?

How can Novocall optimize your Engaging And Following Up Workflow?

What Are the key features of Novocall for Communication Management?

What benefits does Novocall offer for Contact List Management?

How can Novocall enhance your Generation Of New Leads process?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Novocall solved their Lead Generation needs. Cuspera uses 456 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Lead Generation needs.

Case Studies

Marketing and Advertising

CASE STUDY iClick Media

Novocall helped iClick Media, a digital marketing agency, track and manage client calls. Before Novocall, iClick Media used many tools, making it hard to see all data in one place. Novocall's click-t...o-call and call tracking features gave a unified view and made reporting easy. After using Novocall, iClick Media saw a 16% increase in leads for their client Gold Autoworks. Features like instant callbacks and lead routing helped boost results.

Education

CASE STUDY SUTD (Singapore University of Technology and Design)

Novocall helped SUTD admissions improve customer service and productivity. During peak application periods, SUTD faced many missed calls and manual scheduling. Novocall's click-to-call solution let t...he team engage with prospective students and route calls to available staff. Applicants could schedule calls at convenient times, reducing missed calls. The admissions team eliminated manual scheduling and improved the applicant experience. SUTD saw an increase in inbound calls and fewer complaints from applicants.

Design

CASE STUDY RCC Graphic Designs

Novocall helped RCC Graphic Designs increase their clients' calls by 30%. The company used Novocall's click-to-call and call tracking solutions to engage inbound leads and track ad campaign performan...ce. They also used TimeSync to schedule calls and handle missed calls. As a result, they saw 20+ more calls per client, 10+ messages per month, and at least 15+ new opportunities. Novocall made it easy to follow up on missed calls and improved lead conversions.

Financial Services

CASE STUDY Validus

Novocall's click-to-call solution helped Validus increase inbound call volume by 36%. Validus used to lose 30% of leads due to tedious web forms. Novocall made it easier for website visitors to conne...ct, reducing drop-off rates. Integration with Google Analytics let Validus track leads from ad campaigns and optimize ad spend. 20% of AdWord leads converted through Novocall, boosting leads and saving money.

CASE STUDY Supertripper

Novocall helped Supertripper boost sales calls from 20 to 90 per month. Supertripper used to rely on slow email forms for demos. Novocall's click-to-call widget let leads request instant callbacks. T...he sales team now talks to more hot leads fast. Installation took just 2 minutes. Novocall is a cost-effective way to turn website visitors into leads.

Entertainment

CASE STUDY Tag Team Inc.

Novocall helped Tag Team Inc. solve the problem of losing leads from their website chat. The team used Novocall's click-to-call and TimeSync tools to engage inbound leads and schedule calls. The roun...d robin feature assigned calls to available reps, reducing missed calls and customer wait times. Tag Team now gets 30+ sales calls every month and keeps up with competitors. The system lets them track and return missed calls, making it easier to manage leads.