Novocall Overview

Novocall addresses the challenge of capturing and nurturing leads for small to medium-sized businesses by offering a cloud-based business phone system. This solution facilitates the automation of cold call campaigns and provides detailed tracking of inbound calls, linking them to their marketing sources. The system integrates seamlessly with existing tools, enhancing lead conversion rates. Notably, businesses using Novocall's callback system have reported up to a 300% increase in inbound leads. By streamlining lead management and offering precise call tracking, Novocall enhances the effectiveness of marketing strategies, ultimately contributing to improved ROI for SMBs.

Use Cases

Customers recommend Sales Call Management, Engaging And Following Up, Communication Management, as the business use cases that they have been most satisfied with while using Novocall.

Other use cases:

  • Contact List Management
  • Generation Of New Leads
  • Lead Management
  • Capturing Leads
  • Social Media Analytics
  • Account Management
  • Advertisement
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Novocall.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Launch New Products
See all business priorities See less business priorities

Novocall Use-Cases and Business Priorities: Customer Satisfaction Data

Novocall works with different mediums / channels such as Phone Calls. Website. Text SMS etc.

Novocall's features include Widgets, Personalization, Recording, etc. and Novocall support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Novocall analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I love how easy this makes it for clients to contact us form any where on our page...." Peer review by Verified Reviewer, Events Services

Novocall, Aloware, Zendesk Sell, Cirrus Insight, Gryphon.ai, etc., all belong to a category of solutions that help Lead Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Novocall's click-to-call software enables lead capture via website calls. Inbound leads are efficiently managed using Novocall's widget.

Popular Business Setting

for Novocall

Top Industries

  • Marketing and Advertising
  • Education
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Novocall is popular in Marketing And Advertising, Education, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Novocall Customer wins, Customer success stories, Case studies

How can Novocall enhance your Sales Call Management process?

What Are the key features of Novocall for Engaging And Following Up?

What benefits does Novocall offer for Communication Management?

Why is Novocall the best choice for Contact List Management?

What Are the key features of Novocall for Generation Of New Leads?

11 buyers and buying teams have used Cuspera to assess how well Novocall solved their Lead Generation needs. Cuspera uses 456 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Lead Generation needs.

White Jacobs & Associates - Financial Services - Small

Novocall's click-to-call solution helped White Jacobs & Associates boost inbound calls by 600%, from 15 to 90 per month. The firm saw a 45% increase in conversions and a 15% rise in revenue. Novocall... enabled instant engagement with leads, replacing slow web forms and improving customer experience. The callback widget also supported remote work and ensured no leads were lost during the COVID-19 pandemic.

Exabytes - Marketing And Advertising

Novocall helped Exabytes, a digital marketing agency, increase their inbound calls by over 300% each month. Exabytes used Novocall's click-to-call widget, call tracking, and TimeSync appointment sche...duling. The setup took only 10 minutes, much faster than other solutions. Inbound calls rose from about 10 to 30-40 per month, letting the sales team focus on warm leads. Novocall also made it easier to track ad campaign performance and schedule high-quality calls.

RCC Graphic Designs - Design

Novocall helped RCC Graphic Designs increase their clients' calls by 30%. The company used Novocall's click-to-call and call tracking solutions to engage inbound leads and track ad campaign performan...ce. They also used TimeSync to schedule calls and handle missed calls. As a result, they saw 20+ more calls per client, 10+ messages per month, and at least 15+ new opportunities. Novocall made it easy to follow up on missed calls and improved lead conversions.

iClick Media - Marketing And Advertising

Novocall helped iClick Media, a digital marketing agency, track and manage client calls. Before Novocall, iClick Media used many tools, making it hard to see all data in one place. Novocall's click-t...o-call and call tracking features gave a unified view and made reporting easy. After using Novocall, iClick Media saw a 16% increase in leads for their client Gold Autoworks. Features like instant callbacks and lead routing helped boost results.

Validus - Financial Services - Medium

Novocall's click-to-call solution helped Validus boost inbound call volume by 36%. The company replaced tedious web forms, making it easier for website visitors to connect. Drop-off rates dropped as ...a result. Novocall's Google Analytics integration let Validus track leads from ad campaigns and optimize ad spend. 20% of AdWord leads converted through Novocall, increasing leads and saving money.

Exabytes - Marketing And Advertising - Medium

Novocall helped Exabytes boost inbound calls by over 300% each month. Exabytes, a digital marketing agency, struggled with complex call tracking tools and low lead volume. Novocall's click-to-call an...d call tracking solutions enabled a fast 10-minute setup and increased calls from 10 to 30-40 per month. The sales team shifted focus from outbound to nurturing inbound leads. TimeSync improved scheduling, leading to smoother workflows and more sales.

lightning

Peers used Novocall for sales call management and engaging and following up

Novocall Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.85/5 ★

Read Reviews (1)
Custom Reports

3.40/5 ★

Read Reviews (63)
Analytics

2.61/5 ★

Read Reviews (15)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.85/5 ★

Read Reviews (1)
Custom Reports

3.40/5 ★

Read Reviews (63)
Analytics

2.61/5 ★

Read Reviews (15)

Software Failure Risk Guidance

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for Novocall

Overall Risk Meter

Low Medium High

Top Failure Risks for Novocall

Novocall Pte. Ltd. Profile

Company Name

Novocall Pte. Ltd.

Company Website

https://novocall.co/

HQ Location

71 Ayer Rajah Crescent, Singapore 139951 #07-26, Singapore, Singapore 139951, SG

Employees

1-10

Social

Financials

SEED