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Zendesk Sell vs Neon CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zendesk Sell vs. Neon CRM is based on a specific set of business needs and context. The comparison uses 3646 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zendesk Sell and Neon CRM

Zendesk Sell, Neon CRM, Freshsales, Salesmate Sales CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zendesk Sell covers Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.

Neon CRM focuses on Membership Management with Promotions, Event Management with Promotions, Engagement Management with Offline, Communication Management with E-Mail, etc.

"The Sell solution is so modern and simple, and it was intuitive for our account managers right out of the box. " - Nora Raisanen

"Neon CRM is easy to use. The pieces integrate well with each other, there are continuous updates and improvements. The support from the Neon One staff is great. " - Shannon Hodge

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zendesk Sell

Focus area

Zendesk Sell is better than Neon CRM for

Software Failure Risk

  • medium

logo Neon CRM

Focus area

Software Failure Risk

  • medium

About

Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams

Nonprofit software solution that helps organizations do more

Age

2007

2004

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

89

30

Total Goals
(we found evidences for)

9

4

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


contact list management

creating contact list


sales call management

meeting management



sales document management

proposal & quote management

contract management


lead qualification

lead qualification: demographic

lead qualification: behavioural




helpdesk management


generation of new leads


training & onboarding



pipeline management



workflow management


conversion management


relationship management


social media management

social media analytics

managing social media account


discount management


promotion management



campaign management

campaign analytics



opportunity management


account management


business development



rating and review management


sales review & feedback




follower management



products & pricelist management


competitive intelligence


social media marketing





performance management


influencer marketing


customer feedback management



content management


knowledge management


membership management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Improve navigation

  • Enter new markets internationally or locally

  • See 6 more
  • Scale best practices

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • promotions

  • social media

  • website

  • phone calls

  • user generated content

  • blogs

  • video

  • trade shows

  • See 8 more
  • offline

  • causes and charity

  • e-mail

  • promotions

  • social media

  • website

  • phone calls

  • user generated content

  • blogs

  • video

  • trade shows

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting