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Compare Zendesk Sunshine vs BoldTrail

Comparison Summary

For Zendesk Sunshine vs BoldTrail comparison, Our AI algorithm looked at 2456 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Zendesk Sunshine and BoldTrail to solve their respective business needs.

Pros and cons of Zendesk Sunshine and BoldTrail

Zendesk Sunshine is more suited to businesses that require Engagement Management with Review Sites and Workflow Management where as BoldTrail is focused towards Generation Of New Leads with Website and Engagement Management .

logo Zendesk Sunshine

Focus area

Software Failure Risk

  • medium

logo BoldTrail

Focus area

BoldTrail is better than Zendesk Sunshine for

Software Failure Risk

  • medium

About

Develop custom experiences with the Zendesk Platform | Zendesk Sunshine

Real estate platform with next-gen solution for modern brokerages and enterprises

Age

2007

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

29

69

Total Goals
(we found evidences for)

6

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


workflow management



contact list management


social media management

social media analytics


sales document management

contract management

proposal & quote management


training & onboarding


helpdesk management


relationship management


customer feedback management

measuring customer satisfaction


campaign management


communication management

tracking & monitoring communications

sending & publishing communications



sales call management


generation of new leads








conversion management



content management


social media marketing


lead qualification: technographic


lead qualification

lead qualification: technographic




promotion management


distribution management





discount management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Improve visibility

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Scale best practices

  • Launch new products

  • Build brand awareness

  • Improve digital and social presence

  • See 6 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • phone calls

  • Facebook

  • video

  • text SMS

  • user generated content

  • blogs

  • offline

  • mobile

  • promotions

  • on premises

  • point of sale

  • mobile app

  • Instagram

  • Facebook at work

  • events

  • trade shows

  • See 16 more
  • website

  • social media

  • e-mail

  • phone calls

  • Facebook

  • video

  • text SMS

  • user generated content

  • blogs

  • offline

  • mobile

  • promotions

  • on premises

  • point of sale

  • mobile app

  • Instagram

  • Facebook at work

  • events

  • trade shows

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting