Overview: Zoho Backstage and Hopin as Event Management Category solutions.

Zoho Backstage and Hopin offer distinct advantages to users in the event management domain. While Zoho Backstage focuses on features that enhance social media engagement and communication for large enterprises, Hopin is robust in data integration and custom reporting, appealing to a wider range of industries including education and non-profit. Support preferences reveal different customer service approaches, with Hopin providing varied channels, appealing to diverse user needs.

Zoho Backstage and Hopin: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Zoho Backstage excels in event management and social media marketing, meeting the needs of users focused on engaging audiences and improving brand presence. read more →

Hopin provides comprehensive engagement management and event management capabilities, supporting users seeking to enhance participant interaction and follow-ups. read more →

Business Goals

Zoho Backstage is tailored for launching new products and improving digital presence, catering to businesses looking to enhance customer relationships and visibility. read more →

Hopin supports scaling best practices and increasing sales and revenue, aligning with goals such as market share growth and improved ROI. read more →

Core Features

Zoho Backstage features advanced analytics and custom reports, providing tools for data-driven decisions and secure data handling. read more →

Hopin’s standout features include extensive integration capabilities and custom reporting, facilitating seamless data import and export for comprehensive analytics. read more →

Vendor Support

Zoho Backstage offers 24/7 support, ideal for enterprises needing constant support access via email, chat, and phone. read more →

Hopin provides diverse support options including chat and 24/7 assistance, catering to user preferences across different support channels. read more →

Segments and Industries

Zoho Backstage is predominantly used by large enterprises in retail and telecommunications, reflecting its alignment with complex organizational needs. read more →

Hopin serves larger user segments like education and non-profit, demonstrating versatility across various industries with specific event management requirements. read more →

Operational Alignment

Zoho Backstage integrates smoothly with current workflows, tailored for large-scale enterprises seeking specialized event and engagement solutions. read more →

Hopin aligns with diverse operational scales, offering flexibility and support for both large enterprises and smaller markets. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

24/7 Support

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Email Support

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Chat Support

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Phone Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Zoho Backstage and Hopin

How can Zoho Backstage and Hopin optimize your Event Management Workflow?

Zoho Backstage and Hopin are event management tools that offer a range of features. Zoho Backstage is designed for comprehensive event management, while Hopin focuses on virtual event management. Zoho Backstage emphasizes integration with other systems, like CRM, to streamline event planning, while Hopin provides a platform for managing virtual events, including live streaming, networking, and attendee engagement. Both platforms have limitations; Zoho Backstage lacks a specific focus on virtual events, and Hopin requires more hands-on event management for organizers.

"...I like it because it incorporates editing tools that allow to create, in a simple way, a responsive website from which, among others, promote events, manage the sale of tickets through payment gateways and organize the speakers and asistent...." Peer review by User

"...So hopin is the day to day tool for our event management team...." Peer review by Paul Z., Head of Product

What Are the key features of Zoho Backstage and Hopin for Trade Show Marketing?

Zoho Backstage and Hopin both offer virtual event management tools specifically designed for trade shows. Both platforms allow for virtual exhibit booths and breakout sessions, facilitating networking and interaction. Zoho Backstage focuses on comprehensive event management, while Hopin emphasizes replicating the in-person experience with features like live video, chat rooms, and virtual booths. However, Hopin lacks pre-recorded video integration and struggles with queue management for exhibit booths.

"...Backstage is an end-to-end event management tool that allows organizers, corporations, and non-profit agencies to plan, promote, and run events ranging from large-scale meetings to conferences and trade shows...." Peer review from Zoho

"...The platform has offered solutions and benefits for three pillars of our events: educational sessions, networking, and exhibitor/trade show offerings...." Peer review by Katie W., Chief Operating Officer | Creative Director

What solutions does Zoho Backstage and Hopin provide for Collaboration?

Zoho Backstage enables businesses to collaborate on event planning, content design, and marketing. Hopin focuses on delivering a collaborative message, offering features for engagement, analytics, and multilingual translations. Zoho Backstage emphasizes collaboration in the context of planning and executing events, while Hopin emphasizes collaborative interaction during the event. Hopin has limitations in the number of participants allowed in session rooms and on stage.

"...With Zoho Backstage, businesses can collaborate on planning events, designing content such as landing pages and communications to go alongside the event, promote their event through email and social media marketing, and connect with attendees on the day...." Peer review