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Zoho Cliq vs OpenText ECM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho Cliq vs. OpenText ECM is based on a specific set of business needs and context. The comparison uses 879 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho Cliq and OpenText ECM

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho Cliq covers Collaboration with Video, Communication Management with Chat, Workflow Management, Sales Document Management with Chat, etc.

OpenText ECM focuses on Content Management, Workflow Management, Collaboration with Website, Sales Document Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho Cliq

Focus area

Software Failure Risk

  • medium

logo OpenText ECM

Focus area

Software Failure Risk

  • medium

About

Team communication software that's built to power your business productivity.

Enterprise Content Management Software ECM Software | OpenText

Age

1996

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

23

26

Total Goals
(we found evidences for)

5

4

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications


workflow management


sales document management

contract management


content management


touchpoint management


channel management


training & onboarding


customer feedback management


sales review & feedback


engagement management


campaign management


customer case management


products & pricelist management


helpdesk management


bundling of products


Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • See 2 more
  • Grow market share

  • Improve ROI

  • Improve internal communications

  • Launch new products

  • See 1 more

Top Channels

Channels Used

  • offline

  • website

  • point of sale

  • on premises

  • user generated content

  • blogs

  • video

  • See 4 more
  • offline

  • website

  • point of sale

  • on premises

  • user generated content

  • blogs

  • video

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting