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Zoho CRM Plus vs Kindful: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho CRM Plus vs. Kindful is based on a specific set of business needs and context. The comparison uses 3818 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho CRM Plus and Kindful

Zoho CRM Plus, Kindful, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.

Kindful focuses on Engagement Management, Helpdesk Management, Training & Onboarding, Social Media Management with Offline, etc.

"We Upgraded At The Beginning Of Quarantine To CRM Plus. Comes W/ The Crm, #Socialmedia Mgmt, Campaigns, Surveys, Project Assignments, Work Flow Charts, Surveys, Etc. Each Part Integrates With The Others So I Get The Bigger Picture Of Who's Engaging ...W/ What. " - Tom & Angela Balsamo

"n our vendor selection process, there were folks who didn’t even take the time to really understand who we were. Didn’t ask what we did. Didn’t really understand what our mission was all about. That’s a real red flag. " - Larry Olson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than Kindful for

Software Failure Risk

  • medium

logo Kindful

Focus area

Kindful is better than Zoho CRM Plus for

Software Failure Risk

  • medium

About

Zoho CRM Plus | The customer experience platform across every channel

Best Nonprofit CRM Software for Donor Management

Age

1996

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

50

54

Total Goals
(we found evidences for)

6

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

engaging on social media

managing social media account


social media marketing


helpdesk management



customer feedback management


lifetime value management


conversion management


competitive intelligence


campaign management


workflow management


contact list management

creating contact list


knowledge management


training & onboarding



pipeline management


communication management

sending & publishing communications

tracking & monitoring communications



promotion management


discount management




generation of new leads


lead qualification


sales document management

contract management





relationship management



sales call management



payment management


performance management


account management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more
  • Acquire customers

  • Improve digital and social presence

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Launch new products

  • Increase sales & revenue

  • Establish thought leadership

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • phone calls

  • social media

  • website

  • on premises

  • user generated content

  • blogs

  • video

  • mass media

  • promotions

  • mobile

  • See 10 more
  • e-mail

  • offline

  • causes and charity

  • phone calls

  • social media

  • website

  • on premises

  • user generated content

  • blogs

  • video

  • mass media

  • promotions

  • mobile

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting