Zoho CRM Plus Overview
Zoho CRM Plus is a unified CX platform empowering sales, marketing, and customer service teams to collaborate seamlessly. It offers a single interface and a free start.
Use Cases
Customers recommend Engagement Management, Social Media Management, Social Media Marketing, as the business use cases that they have been most satisfied with while using Zoho CRM Plus.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho CRM Plus.
Zoho CRM Plus Use-Cases and Business Priorities: Customer Satisfaction Data
Zoho CRM Plus works with different mediums / channels such as Social Media. Chat. Omnichannel etc.
Zoho CRM Plus's features include Micro Customer Segmenting, Feedback Surveys, Dashboard, etc. and Zoho CRM Plus support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also Zoho CRM Plus analytics capabilities include Analytics, and Custom Reports.
Reviews
"Salesforce Is A Nightmare To Setup. Zoho Is 100x Easier To Setup And Use." - Mark Kosier
Zoho CRM Plus, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zoho CRM Plus
Top Industries
- Information Technology and Services
- Hospitality
- Marketing and Advertising
Popular in
- Mid Market
- Small Business
- Enterprise
Zoho CRM Plus is popular in Information Technology And Services, Hospitality, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Zoho CRM Plus Use Cases
How efficiently Does Zoho CRM Plus manage your Engagement Management?
How efficiently Does Zoho CRM Plus manage your Helpdesk Management?
What makes Zoho CRM Plus ideal for Collaboration?
36+ more Business Use Cases
31 buyers and buying teams have used Cuspera to assess how well Zoho CRM Plus solved their CRM needs. Cuspera uses 914 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Salesforce Is A Nightmare To Setup. Zoho Is 100x Easier To Setup And Use. Testimonial By Mark Kosier |
|
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We Have Been A Zoho Customer For Many Years. As CSMO's Secretary, I Frequently Use And Love Zoho CRM Plus. Zoho Helps Me Manage Customer Data Efficiently, Send And Evaluate Marketing Emails, Seamlessly Welcome New Members, And Keep In Touch With Them. During Remote Work, CSMO Is Still Active On Soc...ial Networks. Thanks To Zoho CRM Plus, I Can Build And Maintain Strong Relationships With All Stakeholders. |
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We Have Been Implementing CRM Plus For Businesses Since 2015 And It Is Our Favourite Zoho Product Because Of The Brilliant Unified Customer Experience It Gives Our Clients. Our Clients Often Tell Us How Easy CRM Plus Is To Use And How Much Time And Money They Have Saved Since Streamlining And Autom...ating Their Business Using The Nine Applications That Are Part Of CRM Plus. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mark Kosier Founder Cyber Merced |
Salesforce Is A Nightmare To Setup. Zoho Is 100x Easier To Setup And Use. Testimonial By Mark Kosier |
|
Pham Phuong Ha Secretary CSMO Vietnam |
We Have Been A Zoho Customer For Many Years. As CSMO's Secretary, I Frequently Use And Love Zoho CRM Plus. Zoho Helps Me Manage Customer Data Efficiently, Send And Evaluate Marketing Emails, Seamlessly Welcome New Members, And Keep In Touch With Them. During Remote Work, CSMO Is Still Active On Soc...ial Networks. Thanks To Zoho CRM Plus, I Can Build And Maintain Strong Relationships With All Stakeholders. |
|
Jason Kimber CEO Solutions to Success Pty, Ltd |
We Have Been Implementing CRM Plus For Businesses Since 2015 And It Is Our Favourite Zoho Product Because Of The Brilliant Unified Customer Experience It Gives Our Clients. Our Clients Often Tell Us How Easy CRM Plus Is To Use And How Much Time And Money They Have Saved Since Streamlining And Autom...ating Their Business Using The Nine Applications That Are Part Of CRM Plus. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Hospitality
|
Hospitality |
Case Study AgodaRead More |
|
Hospitality
|
Hospitality |
CASE STUDY Minor HotelsRead More |
|
Food & Beverages
|
Food & Beverages |
CASE STUDY 80 Degrees EastRead More |
Video
Zoho CRM Plus helps Property Birds in automating most of their business processes
Frequently Asked Questions(FAQ)
for Zoho CRM Plus
What is Zoho CRM Plus?
Zoho CRM Plus is a unified CX platform that empowers sales, marketing, and support teams to work as one, on a single interface. It helps to acquire customers and increase sales and revenue.
It engages with customers across multiple channels at each stage of the lifecycle and gets the right context across different media and stays notified in real-time.
Zoho CRM Plus features include providing customer experience across channels like phone, email, live chat, surveys, and social media, providing teams with access to a shared customer database for inter-team communication, converting complex business processes into automated, efficient workflows and many more.
What is Zoho CRM Plus used for?
What are the top features of Zoho CRM Plus?
Who uses Zoho CRM Plus?
Where is Zoho CRM Plus located?
Peers used Zoho CRM Plus for engagement management and social media management
Zoho CRM Plus Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (52) |
| Analytics | Read Reviews (58) |
| Custom Reports | Read Reviews (102) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (52) |
| Analytics | Read Reviews (58) |
| Custom Reports | Read Reviews (102) |
Zoho CRM Plus Integrations
Zoho CRM Plus integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zoho CRM Plus
Software Failure Risk Guidance
?for Zoho CRM Plus
Overall Risk Meter
Top Failure Risks for Zoho CRM Plus
Zoho Corporation Pvt. Ltd News
Zoho Corporation launches Zia Agents , Agent Studio , and Agent Marketplace across MENA , revolutionising AI agents in enterprise solutions
Zoho Corporation has launched Zia Agents, Agent Studio, and Agent Marketplace in the MENA region, enhancing AI agents in enterprise solutions.
Zoho unleashes new AI Agents Gadget
Zoho Corporation has expanded its AI assistant, Zia, by introducing Zia Agents, Agent Studio, and Agent Marketplace, enabling enterprises to build and distribute intelligent digital agents across their organizations.
Zoho launches full Payroll solution for US market - - Enterprise Times
Zoho has introduced a complete Payroll solution for the US market.
Zoho Corporation Pvt. Ltd Feeds
Sridhar Vembu Steps Down As Zoho CEO To Become Company Chief Scientist | Economy News
Sridhar Vembu has stepped down as CEO of Zoho to become the company's Chief Scientist.
Zoho Sridhar Vembu steps down , Co - founder Shailesh Kumar Davey takes over as CEO
Zoho's Sridhar Vembu steps down as CEO, with Co-founder Shailesh Kumar Davey taking over the role.
Zoho Corporation Pvt. Ltd Profile
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
Social
Financials
PRIVATE
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How does Zoho CRM Plus address your Social Media Management Challenges?