3CLogic Cloud Call Center Overview
3CLogic's enterprise contact center solutions enhance agent productivity and reduce operational costs. Customer experience journeys are optimized using purpose-built technology.
Use Cases
Customers recommend Helpdesk Management, Social Media Analytics, Call Recording, as the business use cases that they have been most satisfied with while using 3CLogic Cloud Call Center.
Business Priorities
Improve Digital And Social Presence and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using 3CLogic Cloud Call Center.
3CLogic Cloud Call Center Use-Cases and Business Priorities: Customer Satisfaction Data
3CLogic Cloud Call Center works with different mediums / channels such as Phone Calls. and Omnichannel.
3CLogic Cloud Call Center's features include Dashboard, and Recording. and 3CLogic Cloud Call Center support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also 3CLogic Cloud Call Center analytics capabilities include Analytics, and Custom Reports.
Reviews
"...They are always quick to respond and remedy the situation and with great follow-up after the fact...." Peer review by Joseph C, Call Center Manager, Oil & Energy
3CLogic Cloud Call Center, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for 3CLogic Cloud Call Center
Top Industries
- Information Technology and Services
- Consumer Services
- Marketing and Advertising
Popular in
- Small Business
- Enterprise
- Mid Market
3CLogic Cloud Call Center is popular in Information Technology And Services, Consumer Services, and Marketing And Advertising and is widely used by Small Business, Enterprise, and Mid Market.
Comprehensive Insights on 3CLogic Cloud Call Center Use Cases
What solutions does 3CLogic Cloud Call Center provide for Helpdesk Management?
7+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well 3CLogic Cloud Call Center solved their Contact Center Software needs. Cuspera uses 228 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used 3CLogic Cloud Call Center for helpdesk management and social media analytics
3CLogic Cloud Call Center Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (8) |
| Custom Reports | Read Reviews (24) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (8) |
| Custom Reports | Read Reviews (24) |
Software Failure Risk Guidance
?for 3CLogic Cloud Call Center
Overall Risk Meter
Top Failure Risks for 3CLogic Cloud Call Center
3CLogic News
Multinational Auto Manufacturer to Insource Service Operations with 3CLogic's Integrated AI and Contact Center Solution for ServiceNow CSM and ITSM - Yahoo Canada Finance
A multinational auto manufacturer is using 3CLogic's AI and contact center solution with ServiceNow for customer and IT service management.
Global Fashion Retailer Selects 3CLogic's CCaaS Solution for ServiceNow ITSM to Optimize its IT Service Desk - PR Newswire
A global fashion retailer chooses 3CLogic's cloud-based call center solution to enhance its IT service desk using ServiceNow ITSM.
3CLogic Achieves Advanced Platform Status in the ServiceNow Partner Program - PR Newswire
3CLogic has been recognized with Advanced Platform Status in the ServiceNow Partner Program.
3CLogic Profile
Company Name
3CLogic
Company Website
https://www.3clogic.com/HQ Location
3CLogic, 9201 Corporate Blvd. Suite 470, Rockville, Maryland 20850, US
Employees
101-250
Social
Financials
SERIES B
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